package linux-image-4.4.0-81-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128

[Yasushi Hayashi]

Ubuntu 16.04 LTS. Started to use the OS in April and first met this trouble in May 26 trying to update the OS. The software update repeatedly stacks when installing an OS update.

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-81-generic (not installed)
ProcVersionSignature: Ubuntu 4.8.0-54.57~16.04.1-generic 4.8.17
Uname: Linux 4.8.0-54-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
ApportVersion: 2.20.1-0ubuntu2.6
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: default 2083 F.... pulseaudio
 /dev/snd/controlC0: default 2083 F.... pulseaudio
Date: Tue Jun 20 18:10:45 2017
ErrorMessage: subprocess new pre-installation script returned error exit status 128
HibernationDevice: RESUME=UUID=f9d2fc3a-73c9-4704-8e76-31db19676875
InstallationDate: Installed on 2017-03-17 (95 days ago)
InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215.2)
IwConfig:
 enp0s31f6 no wireless extensions.

 lo no wireless extensions.
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 0a12:0001 Cambridge Silicon Radio, Ltd Bluetooth Dongle (HCI mode)
 Bus 001 Device 002: ID 046d:c051 Logitech, Inc. G3 (MX518) Optical Mouse
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: System manufacturer System Product Name
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-54-generic.efi.signed root=UUID=bf75e64b-39b9-47a6-bbb0-30348d83febf ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc N/A
RfKill:
 0: hci0: Bluetooth
  Soft blocked: yes
  Hard blocked: no
SourcePackage: linux
Title: package linux-image-4.4.0-81-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/04/2017
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0323
dmi.board.asset.tag: Default string
dmi.board.name: PRIME H270M-PLUS
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0323:bd01/04/2017:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEH270M-PLUS:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

[Apport retracing service (apport)]

Thank you for taking the time to report this crash and helping to make this software better. This particular crash has already been reported and is a duplicate of bug #1699108, so is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.