Netgear USB Wifi Adapter Model A6100 AC600 Dual Band

[Magne Vaarli]

Bug #1462563 is the same but is closed. I have the device and can send logs.
Device will not work.
I could do the apport-collect

Description: Ubuntu 16.10
Release: 16.10
---
ApportVersion: 2.20.3-0ubuntu8.2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: magne 2271 F.... pulseaudio
                      betty 30512 F.... pulseaudio
 /dev/snd/seq: timidity 1078 F.... timidity
DistroRelease: Ubuntu 16.10
HibernationDevice: RESUME=UUID=b7e1d16d-4f26-4adb-9898-3152ac124149
InstallationDate: Installed on 2016-01-30 (367 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
MachineType: Acer Aspire F5-572G
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-34-generic.efi.signed root=UUID=e9242830-11df-4f7d-887d-c812313ff035 ro noprompt persistent quiet splash
ProcVersionSignature: Ubuntu 4.8.0-34.36-generic 4.8.11
PulseList:
 Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
 No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-4.8.0-34-generic N/A
 linux-backports-modules-4.8.0-34-generic N/A
 linux-firmware 1.161.1
Tags: yakkety
Uname: Linux 4.8.0-34-generic x86_64
UpgradeStatus: Upgraded to yakkety on 2016-10-16 (107 days ago)
UserGroups:

_MarkForUpload: True
dmi.bios.date: 11/06/2015
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.08
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: Zoro_SL
dmi.board.vendor: Acer
dmi.board.version: V1.08
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.08:bd11/06/2015:svnAcer:pnAspireF5-572G:pvrV1.08:rvnAcer:rnZoro_SL:rvrV1.08:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.name: Aspire F5-572G
dmi.product.version: V1.08
dmi.sys.vendor: Acer

[Magne Vaarli (magne-vaarli)]

lsusb -v

Bus 001 Device 008: ID 0846:9052 NetGear, Inc. A6100 AC600 DB Wireless Adapter [Realtek RTL8811AU]
Device Descriptor:
  bLength 18
  bDescriptorType 1
  bcdUSB 2.10
  bDeviceClass 0 (Defined at Interface level)
  bDeviceSubClass 0
  bDeviceProtocol 0
  bMaxPacketSize0 64
  idVendor 0x0846 NetGear, Inc.
  idProduct 0x9052 A6100 AC600 DB Wireless Adapter [Realtek RTL8811AU]
  bcdDevice 2.00
  iManufacturer 1 Realtek
  iProduct 2 802.11ac WLAN Adapter
  iSerial 3 00e04c000001
  bNumConfigurations 1
  Configuration Descriptor:
    bLength 9
    bDescriptorType 2
    wTotalLength 60
    bNumInterfaces 1
    bConfigurationValue 1
    iConfiguration 0
    bmAttributes 0xe0
      Self Powered
      Remote Wakeup
    MaxPower 500mA
    Interface Descriptor:
      bLength 9
      bDescriptorType 4
      bInterfaceNumber 0
      bAlternateSetting 0
      bNumEndpoints 6
      bInterfaceClass 255 Vendor Specific Class
      bInterfaceSubClass 255 Vendor Specific Subclass
      bInterfaceProtocol 255 Vendor Specific Protocol
      iInterface 2 802.11ac WLAN Adapter
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x84 EP 4 IN
        bmAttributes 2
          Transfer Type Bulk
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0200 1x 512 bytes
        bInterval 0
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x05 EP 5 OUT
        bmAttributes 2
          Transfer Type Bulk
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0200 1x 512 bytes
        bInterval 0
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x06 EP 6 OUT
        bmAttributes 2
          Transfer Type Bulk
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0200 1x 512 bytes
        bInterval 0
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x87 EP 7 IN
        bmAttributes 3
          Transfer Type Interrupt
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0040 1x 64 bytes
        bInterval 3
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x08 EP 8 OUT
        bmAttributes 2
          Transfer Type Bulk
          Synch Type None
          Usage Type Data
        wMaxPacketSize ...

[Ubuntu Foundations Team Bug Bot (crichton)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1660389/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

[Brad Figg (brad-figg)]

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1660389

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[Joseph Salisbury (jsalisbury)]

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.10 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.10-rc6

[Magne Vaarli (magne-vaarli)]

apport information

[Magne Vaarli (magne-vaarli)]

apport information

[Magne Vaarli (magne-vaarli)]

apport information

[Magne Vaarli (magne-vaarli)]

apport information

[Magne Vaarli (magne-vaarli)]

apport information

[Magne Vaarli (magne-vaarli)]

apport information

[Magne Vaarli (magne-vaarli)]

apport information

[Magne Vaarli (magne-vaarli)]

apport information

[Magne Vaarli (magne-vaarli)]

apport information

[Magne Vaarli (magne-vaarli)]

apport information

[Magne Vaarli (magne-vaarli)]

I did the apport-collect 1660389 but in the meantime I installed the driver manually to get it to work. Do I need to uninstall the driver for this device for further investigations?
The apport-collect 1660389 was done when I had the driver installed.

[Peter Sewell (peter-sewell)]

I also have this problem and many others do too because there's plenty of websites telling us how to get them working..

One example is:

https://marcnu.github.io/2016-09-10/How-to-install-Netgear-A6100-USB-Wifi-adapter-on-Ubuntu-16.04/