Netgear USB Wifi Adapter Model A6100 AC600 Dual Band

[Lonnie Lee Best]

I just purchased, from Walmart, this USB Wifi Adapter:

Netgear Wireless AC Adapter AC600 Dual Band Model A6100-10000S

This device doesn't automatically work in Ubuntu 15.04, so I thought I'd document an lsusb here before taking it back to Walmart. Perhaps this will help someone googling about the device.

uname -r
3.19.0-18-generic

lsusb -v

Bus 001 Device 003: ID 0846:9052 NetGear, Inc.
Couldn't open device, some information will be missing
Device Descriptor:
  bLength 18
  bDescriptorType 1
  bcdUSB 2.10
  bDeviceClass 0 (Defined at Interface level)
  bDeviceSubClass 0
  bDeviceProtocol 0
  bMaxPacketSize0 64
  idVendor 0x0846 NetGear, Inc.
  idProduct 0x9052
  bcdDevice 2.00
  iManufacturer 1
  iProduct 2
  iSerial 3
  bNumConfigurations 1
  Configuration Descriptor:
    bLength 9
    bDescriptorType 2
    wTotalLength 60
    bNumInterfaces 1
    bConfigurationValue 1
    iConfiguration 0
    bmAttributes 0xe0
      Self Powered
      Remote Wakeup
    MaxPower 500mA
    Interface Descriptor:
      bLength 9
      bDescriptorType 4
      bInterfaceNumber 0
      bAlternateSetting 0
      bNumEndpoints 6
      bInterfaceClass 255 Vendor Specific Class
      bInterfaceSubClass 255 Vendor Specific Subclass
      bInterfaceProtocol 255 Vendor Specific Protocol
      iInterface 2
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x84 EP 4 IN
        bmAttributes 2
          Transfer Type Bulk
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0200 1x 512 bytes
        bInterval 0
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x05 EP 5 OUT
        bmAttributes 2
          Transfer Type Bulk
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0200 1x 512 bytes
        bInterval 0
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x06 EP 6 OUT
        bmAttributes 2
          Transfer Type Bulk
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0200 1x 512 bytes
        bInterval 0
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x87 EP 7 IN
        bmAttributes 3
          Transfer Type Interrupt
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0040 1x 64 bytes
        bInterval 3
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x08 EP 8 OUT
        bmAttributes 2
          Transfer Type Bulk
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0200 1x 512 bytes
        bInterval 0
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x09 EP 9 OUT
        bmAttributes 2
          Transfer Type Bulk
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0200 1x 512 bytes
        bInterval 0

[Brad Figg (brad-figg)]

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1462563

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[penalvch (penalvch)]

Lonnie Lee Best, thank you for reporting this and helping make Ubuntu better. If you will be returning the device, then please just document the WiFi device via https://help.ubuntu.com/community/HardwareSupportComponentsWirelessNetworkCardsNetgear .

However, if you will be keeping the device, and willing to work through the debugging steps necessary to ensure a "it just works" experience, then Launchpad would be the proper venue, and please provide the information requested in https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1462563/comments/1 .

[Lonnie Lee Best (launchpad-startport)]

I'm sorry that I returned the device right after submitting this bug. I will not be able to provide more information about this wifi card, nor document it any further than I already have here.

Other people will surely google and find this later, and perhaps they will be able to help.

[penalvch (penalvch)]

Lonnie Lee Best, anyone else who thinks they may have the same/similar issue needs to file a new report. "Me too!" commentary doesn't typically help here on Launchpad.

Despite this, this bug report is being closed due to your last comment regarding you don' the hardware. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.