Comment 5 for bug 1548961

Revision history for this message
don lesniakowski (donles) wrote : Re: [Bug 1548961] Re: BUG: unable to handle kernel paging request at ffffc90005459200

Christopher,

   Thank you for providing insight into my problem. It will be a week or
so until I can attempt an upgrade but I will try and report back.

Don Lesniakowski
On Mar 6, 2016 3:40 PM, "Christopher M. Penalver" <
<email address hidden>> wrote:

> don lesniakowski, thank you for reporting this and helping make Ubuntu
> better.
>
> As per https://www.asus.com/Motherboards/P8Z68V_LX/HelpDesk_Download/ an
> update to your computer's buggy, insecure, and outdated BIOS is
> available (4105). If you update to this following
> https://help.ubuntu.com/community/BIOSUpdate does it change anything?
>
> For more on BIOS updates and linux, please see
> https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
> .
>
> Please note your current BIOS is already in the Bug Description, so
> posting this on the old BIOS would not be helpful.
>
> Also, you don't have to create a new bug report.
>
> Once the BIOS is updated, if the problem is still reproducible:
> 1) Please provide the output of the following terminal command (not
> perform an apport-collect):
> sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
> 2) Please make a comment specifically advising on if there was an
> improvement or not.
> 3) Please mark this report Status Confirmed.
>
> If it's not reproducible, please mark this as Invalid.
>
> Thank you for your understanding.
>
> ** Changed in: linux (Ubuntu)
> Importance: Undecided => Low
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1548961
>
> Title:
> BUG: unable to handle kernel paging request at ffffc90005459200
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> I've been led to believe this bug is related to my pc's bios. Perhaps a
> conflict with GRUB? I don't know enough to say. If you come across this
> bug report and understand what the problem might be, PLEASE send me a note
> to briefly explain and suggest what the logical remedy is. I have had this
> problem ongoing for over a year, it only is a problem some times, I suspect
> whenever the update process tries to update the bootloader?
> Thank you.
>
> ProblemType: KernelOops
> DistroRelease: Ubuntu 14.04
> Package: linux-image-3.13.0-76-generic 3.13.0-76.120
> ProcVersionSignature: Ubuntu 3.13.0-76.120-generic 3.13.11-ckt30
> Uname: Linux 3.13.0-76-generic x86_64
> Annotation: Your system might become unstable now and might need to be
> restarted.
> ApportVersion: 2.14.1-0ubuntu3.19
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC1: don 2100 F.... pulseaudio
> /dev/snd/controlC0: don 2100 F.... pulseaudio
> Date: Sat Feb 20 16:03:05 2016
> DuplicateSignature: BUG: unable to handle kernel paging request at
> location RIP: 0010:location location memcpy+0xd/0x110
> Failure: oops
> HibernationDevice: RESUME=UUID=ffd2b5a3-0e8e-4f9b-9288-cff133a90145
> InstallationDate: Installed on 2011-12-18 (1527 days ago)
> InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64
> (20111012)
> IwConfig:
> eth0 no wireless extensions.
>
> lo no wireless extensions.
> MachineType: System manufacturer System Product Name
> ProcFB: 0 inteldrmfb
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-76-generic
> root=UUID=9f13b409-27bd-4e42-99c0-59fccdb87241 ro quiet splash vt.handoff=7
> PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
> PulseAudio daemon running, or not running as session daemon.
> RelatedPackageVersions: kerneloops-daemon 0.12+git20090217-3ubuntu8
> RfKill:
>
> SourcePackage: linux
> Title: BUG: unable to handle kernel paging request at ffffc90005459200
> UpgradeStatus: Upgraded to trusty on 2014-08-18 (554 days ago)
> dmi.bios.date: 07/15/2011
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: 0401
> dmi.board.asset.tag: To be filled by O.E.M.
> dmi.board.name: P8Z68-V LX
> dmi.board.vendor: ASUSTeK Computer INC.
> dmi.board.version: Rev X.0x
> dmi.chassis.asset.tag: Asset-1234567890
> dmi.chassis.type: 3
> dmi.chassis.vendor: Chassis Manufacture
> dmi.chassis.version: Chassis Version
> dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvr0401:bd07/15/2011:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP8Z68-VLX:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
> dmi.product.name: System Product Name
> dmi.product.version: System Version
> dmi.sys.vendor: System manufacturer
>
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