Comment 0 for bug 1536038

Revision history for this message
Kulcsár Gergő (kulcsar-gergo) wrote : ELAN1000 touchpad not recognised correctly, with upstream kernel it recognised, but freezes randomly

I've got an ASUS E403SA notebook with Ubuntu 15.10 and kernel 4.2.0-23-generic from default repository. The touchpad is in PS/2 mouse emulation mode so multitouch like two-finger scrolling is not available.

Dmesg output attached and xinput --list shows:

⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ ELAN1000:00 04F3:0401 id=11 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
    ↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
    ↳ Power Button id=6 [slave keyboard (3)]
    ↳ Video Bus id=7 [slave keyboard (3)]
    ↳ Sleep Button id=8 [slave keyboard (3)]
    ↳ USB2.0 VGA UVC WebCam id=10 [slave keyboard (3)]
    ↳ Asus WMI hotkeys id=12 [slave keyboard (3)]
    ↳ AT Translated Set 2 keyboard id=13 [slave keyboard (3)]

The correct driver merged in 4.3.x kernel so I decided to test it from mainline repo http://kernel.ubuntu.com/~kernel-ppa/mainline/

With kernel 4.3.x and newer the touchpad recognised correctly and multitouch works. After a while (minutes, sometimes hours) the touchpad completely freezes with this message in syslog:

Jan 5 20:55:27 darkslide-notebook kernel: [ 1531.867948] i2c_designware 808622C1:03: Unknown Synopsys component type: 0x00000000
Jan 5 20:55:27 darkslide-notebook kernel: [ 1531.893399] i2c_designware 808622C1:03: timeout in enabling adapter
Jan 5 20:55:28 darkslide-notebook kernel: [ 1532.892319] i2c_designware 808622C1:03: controller timed out
Jan 5 20:55:28 darkslide-notebook kernel: [ 1532.892334] i2c_designware 808622C1:03: Unknown Synopsys component type: 0x00000000
Jan 5 20:55:28 darkslide-notebook kernel: [ 1532.892343] elan_i2c i2c-ELAN1000:00: failed to read report data: -110

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: linux-image-4.2.0-23-generic 4.2.0-23.28
ProcVersionSignature: Ubuntu 4.2.0-23.28-generic 4.2.6
Uname: Linux 4.2.0-23-generic x86_64
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: darkslide 1511 F.... pulseaudio
Date: Wed Jan 20 08:33:06 2016
HibernationDevice: RESUME=UUID=2e8dbaca-618a-4aff-95bf-a134e77a2ea5
InstallationDate: Installed on 2015-12-11 (39 days ago)
InstallationMedia: Xubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
MachineType: ASUSTeK COMPUTER INC. E403SA
ProcEnviron:
 LANGUAGE=hu
 TERM=xterm
 PATH=(custom, no user)
 LANG=hu_HU.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-23-generic.efi.signed root=UUID=9179712a-c5fc-4d70-ad86-517fad86f155 ro intel_idle.max_cstate=1
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-4.2.0-23-generic N/A
 linux-backports-modules-4.2.0-23-generic N/A
 linux-firmware 1.149.3
SourcePackage: linux
UdevLog: Error: [Errno 2] Nincs ilyen fájl vagy könyvtár: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/13/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: E403SA.212
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: E403SA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE403SA.212:bd08/13/2015:svnASUSTeKCOMPUTERINC.:pnE403SA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnE403SA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: E403SA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.