Comment 22 for bug 1530745

Revision history for this message
Guido Granda Muñoz (guidogranda) wrote : Re: [Bug 1530745] Re: the touchpad is not detected in Ubuntu 14.04.3 . The laptop is ASUS ROG GL552

the output of the command
$ sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

# SMBIOS implementations newer than version 2.8 are not
# fully supported by this version of dmidecode.
GL552VW.216
# SMBIOS implementations newer than version 2.8 are not
# fully supported by this version of dmidecode.
11/20/2015

2016-02-15 21:12 GMT-05:00 Guido granda muñoz <email address hidden>:

> Hello,
>
> I installed the new bios (216) for this laptop and after that I installed
> ubuntu 14.04 (with nouveau.modeset=0 ) and nothing has changed. Touchpad is
> not working, wifi card is not detected (this can be fixed easily), sound
> card is not working(this is a new error!!)
>
>
> Regards,
>
> 2016-02-10 22:50 GMT-05:00 Hendy Irawan <email address hidden>:
>
>> *** This bug is a duplicate of bug 1520519 ***
>> https://bugs.launchpad.net/bugs/1520519
>>
>> ** This bug has been marked a duplicate of bug 1520519
>> ASUS ROG GL552 TouchPad not detected
>>
>> --
>> You received this bug notification because you are subscribed to the bug
>> report.
>> https://bugs.launchpad.net/bugs/1530745
>>
>> Title:
>> the touchpad is not detected in Ubuntu 14.04.3 . The laptop is ASUS
>> ROG GL552
>>
>> Status in linux package in Ubuntu:
>> Incomplete
>>
>> Bug description:
>> The touchpad is not detected.
>>
>> ProblemType: Bug
>> DistroRelease: Ubuntu 14.04
>> Package: linux-image-3.19.0-42-generic 3.19.0-42.48~14.04.1
>> ProcVersionSignature: Ubuntu 3.19.0-42.48~14.04.1-generic 3.19.8-ckt10
>> Uname: Linux 3.19.0-42-generic x86_64
>> ApportVersion: 2.14.1-0ubuntu3.19
>> Architecture: amd64
>> CurrentDesktop: Unity
>> Date: Sun Jan 3 21:27:06 2016
>> InstallationDate: Installed on 2016-01-03 (0 days ago)
>> InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64
>> (20150805)
>> SourcePackage: linux-lts-vivid
>> UpgradeStatus: No upgrade log present (probably fresh install)
>> ---
>> ApportVersion: 2.14.1-0ubuntu3.19
>> Architecture: amd64
>> AudioDevicesInUse:
>> USER PID ACCESS COMMAND
>> /dev/snd/controlC0: guido 1971 F.... pulseaudio
>> DistroRelease: Ubuntu 14.04
>> HibernationDevice: RESUME=UUID=9b30e230-c384-439e-826e-d9dc68ec6438
>> InstallationDate: Installed on 2016-01-03 (6 days ago)
>> InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64
>> (20150805)
>> Lsusb:
>> Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
>> Bus 001 Device 003: ID 0458:003a KYE Systems Corp. (Mouse Systems)
>> NetScroll+ Mini Traveler / Genius NetScroll 120
>> Bus 001 Device 002: ID 04f2:b424 Chicony Electronics Co., Ltd
>> Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
>> MachineType: ASUSTeK COMPUTER INC. GL552VW
>> NonfreeKernelModules: nvidia
>> Package: linux (not installed)
>> ProcFB: 0 inteldrmfb
>> ProcKernelCmdLine:
>> BOOT_IMAGE=/boot/vmlinuz-3.19.0-43-generic.efi.signed
>> root=UUID=c12cd212-5dd4-41ab-8c1c-72e851dafc56 ro quiet splash vt.handoff=7
>> ProcVersionSignature: Ubuntu 3.19.0-43.49~14.04.1-generic 3.19.8-ckt10
>> PulseList:
>> Error: command ['pacmd', 'list'] failed with exit code 1: Home
>> directory not accessible: Permission denied
>> No PulseAudio daemon running, or not running as session daemon.
>> RelatedPackageVersions:
>> linux-restricted-modules-3.19.0-43-generic N/A
>> linux-backports-modules-3.19.0-43-generic N/A
>> linux-firmware 1.127.19
>> Tags: trusty
>> Uname: Linux 3.19.0-43-generic x86_64
>> UpgradeStatus: No upgrade log present (probably fresh install)
>> UserGroups:
>>
>> _MarkForUpload: True
>> dmi.bios.date: 09/01/2015
>> dmi.bios.vendor: American Megatrends Inc.
>> dmi.bios.version: GL552VW.210
>> dmi.board.asset.tag: ATN12345678901234567
>> dmi.board.name: GL552VW
>> dmi.board.vendor: ASUSTeK COMPUTER INC.
>> dmi.board.version: 1.0
>> dmi.chassis.asset.tag: ATN12345678901234567
>> dmi.chassis.type: 10
>> dmi.chassis.vendor: ASUSTeK COMPUTER INC.
>> dmi.chassis.version: 1.0
>> dmi.modalias:
>> dmi:bvnAmericanMegatrendsInc.:bvrGL552VW.210:bd09/01/2015:svnASUSTeKCOMPUTERINC.:pnGL552VW:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGL552VW:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
>> dmi.product.name: GL552VW
>> dmi.product.version: 1.0
>> dmi.sys.vendor: ASUSTeK COMPUTER INC.
>>
>> To manage notifications about this bug go to:
>>
>> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1530745/+subscriptions
>>
>
>
>
> --
> Guido
>

--
Guido