Comment 21 for bug 1530745

Revision history for this message
Guido Granda Muñoz (guidogranda) wrote : Re: [Bug 1530745] Re: the touchpad is not detected in Ubuntu 14.04.3 . The laptop is ASUS ROG GL552

Hello,

I installed the new bios (216) for this laptop and after that I installed
ubuntu 14.04 (with nouveau.modeset=0 ) and nothing has changed. Touchpad is
not working, wifi card is not detected (this can be fixed easily), sound
card is not working(this is a new error!!)

Regards,

2016-02-10 22:50 GMT-05:00 Hendy Irawan <email address hidden>:

> *** This bug is a duplicate of bug 1520519 ***
> https://bugs.launchpad.net/bugs/1520519
>
> ** This bug has been marked a duplicate of bug 1520519
> ASUS ROG GL552 TouchPad not detected
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1530745
>
> Title:
> the touchpad is not detected in Ubuntu 14.04.3 . The laptop is ASUS
> ROG GL552
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> The touchpad is not detected.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 14.04
> Package: linux-image-3.19.0-42-generic 3.19.0-42.48~14.04.1
> ProcVersionSignature: Ubuntu 3.19.0-42.48~14.04.1-generic 3.19.8-ckt10
> Uname: Linux 3.19.0-42-generic x86_64
> ApportVersion: 2.14.1-0ubuntu3.19
> Architecture: amd64
> CurrentDesktop: Unity
> Date: Sun Jan 3 21:27:06 2016
> InstallationDate: Installed on 2016-01-03 (0 days ago)
> InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64
> (20150805)
> SourcePackage: linux-lts-vivid
> UpgradeStatus: No upgrade log present (probably fresh install)
> ---
> ApportVersion: 2.14.1-0ubuntu3.19
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: guido 1971 F.... pulseaudio
> DistroRelease: Ubuntu 14.04
> HibernationDevice: RESUME=UUID=9b30e230-c384-439e-826e-d9dc68ec6438
> InstallationDate: Installed on 2016-01-03 (6 days ago)
> InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64
> (20150805)
> Lsusb:
> Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
> Bus 001 Device 003: ID 0458:003a KYE Systems Corp. (Mouse Systems)
> NetScroll+ Mini Traveler / Genius NetScroll 120
> Bus 001 Device 002: ID 04f2:b424 Chicony Electronics Co., Ltd
> Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> MachineType: ASUSTeK COMPUTER INC. GL552VW
> NonfreeKernelModules: nvidia
> Package: linux (not installed)
> ProcFB: 0 inteldrmfb
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-43-generic.efi.signed
> root=UUID=c12cd212-5dd4-41ab-8c1c-72e851dafc56 ro quiet splash vt.handoff=7
> ProcVersionSignature: Ubuntu 3.19.0-43.49~14.04.1-generic 3.19.8-ckt10
> PulseList:
> Error: command ['pacmd', 'list'] failed with exit code 1: Home
> directory not accessible: Permission denied
> No PulseAudio daemon running, or not running as session daemon.
> RelatedPackageVersions:
> linux-restricted-modules-3.19.0-43-generic N/A
> linux-backports-modules-3.19.0-43-generic N/A
> linux-firmware 1.127.19
> Tags: trusty
> Uname: Linux 3.19.0-43-generic x86_64
> UpgradeStatus: No upgrade log present (probably fresh install)
> UserGroups:
>
> _MarkForUpload: True
> dmi.bios.date: 09/01/2015
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: GL552VW.210
> dmi.board.asset.tag: ATN12345678901234567
> dmi.board.name: GL552VW
> dmi.board.vendor: ASUSTeK COMPUTER INC.
> dmi.board.version: 1.0
> dmi.chassis.asset.tag: ATN12345678901234567
> dmi.chassis.type: 10
> dmi.chassis.vendor: ASUSTeK COMPUTER INC.
> dmi.chassis.version: 1.0
> dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvrGL552VW.210:bd09/01/2015:svnASUSTeKCOMPUTERINC.:pnGL552VW:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGL552VW:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
> dmi.product.name: GL552VW
> dmi.product.version: 1.0
> dmi.sys.vendor: ASUSTeK COMPUTER INC.
>
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>

--
Guido