Comment 41 for bug 1511163

Revision history for this message
Tony Primerano (primerano) wrote : Re: [Bug 1511163] Re: HDMI output no longer works after running updates

Yeah, I'll send it in for service. Thanks
On Nov 14, 2015 5:40 PM, "Christopher M. Penalver" <
<email address hidden>> wrote:

> Tony Primerano, is your computer under warranty? It is advisable to send
> it in for a review by the manufacturer.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1511163
>
> Title:
> HDMI output no longer works after running updates
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> This seems similar to 1496697 but i can't seem to work around the
> issue by booting without the cable plugged in. Ubuntu stopped
> recognizing my HDMI connected monitor after a regular system update
> reboot.
>
>
> lsb_release -rd
> Description: Ubuntu 14.04.3 LTS
> Release: 14.04
>
> xrandr
> Screen 0: minimum 8 x 8, current 1366 x 768, maximum 32767 x 32767
> eDP1 connected primary 1366x768+0+0 (normal left inverted right x axis y
> axis) 309mm x 173mm
> 1366x768 60.0*+
> 1360x768 59.8 60.0
> 1024x768 60.0
> 800x600 60.3 56.2
> 640x480 59.9
> VGA1 disconnected (normal left inverted right x axis y axis)
> HDMI1 disconnected (normal left inverted right x axis y axis)
> DP1 disconnected (normal left inverted right x axis y axis)
> HDMI2 disconnected (normal left inverted right x axis y axis)
> VIRTUAL1 disconnected (normal left inverted right x axis y axis)
>
> ProblemType: Bug
> DistroRelease: Ubuntu 14.04
> Package: linux-image-3.16.0-51-generic 3.16.0-51.69~14.04.1
> ProcVersionSignature: Ubuntu 3.16.0-51.69~14.04.1-generic 3.16.7-ckt17
> Uname: Linux 3.16.0-51-generic x86_64
> ApportVersion: 2.14.1-0ubuntu3.18
> Architecture: amd64
> CurrentDesktop: Unity
> Date: Wed Oct 28 20:26:35 2015
> InstallationDate: Installed on 2015-04-16 (195 days ago)
> InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64
> (20150218.1)
> SourcePackage: linux-lts-utopic
> UpgradeStatus: No upgrade log present (probably fresh install)
> ---
> ApportVersion: 2.14.1-0ubuntu3.18
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: tony 2774 F.... pulseaudio
> CurrentDesktop: Unity
> DistroRelease: Ubuntu 14.04
> HibernationDevice: RESUME=UUID=458f3f51-3ede-4435-9348-8e0b314e3ba7
> InstallationDate: Installed on 2015-04-16 (196 days ago)
> InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64
> (20150218.1)
> MachineType: Acer Aspire ES1-111M
> Package: linux (not installed)
> ProcFB: 0 inteldrmfb
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-51-generic.efi.signed
> root=UUID=273b522f-4627-4b59-a2e3-16353b17ba98 ro quiet splash vt.handoff=7
> ProcVersionSignature: Ubuntu 3.16.0-51.69~14.04.1-generic 3.16.7-ckt17
> RelatedPackageVersions:
> linux-restricted-modules-3.16.0-51-generic N/A
> linux-backports-modules-3.16.0-51-generic N/A
> linux-firmware 1.127.15
> Tags: trusty
> Uname: Linux 3.16.0-51-generic x86_64
> UpgradeStatus: No upgrade log present (probably fresh install)
> UserGroups: adm cdrom dip docker lpadmin plugdev sambashare sudo
> wireshark
> _MarkForUpload: True
> dmi.bios.date: 08/20/2014
> dmi.bios.vendor: Insyde Corp.
> dmi.bios.version: V1.08
> dmi.board.asset.tag: Type2 - Board Asset Tag
> dmi.board.name: R2
> dmi.board.vendor: Acer
> dmi.board.version: Type2 - A01 Board Version
> dmi.chassis.type: 10
> dmi.chassis.vendor: Chassis Manufacturer
> dmi.chassis.version: Chassis Version
> dmi.modalias:
> dmi:bvnInsydeCorp.:bvrV1.08:bd08/20/2014:svnAcer:pnAspireES1-111M:pvrV1.08:rvnAcer:rnR2:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
> dmi.product.name: Aspire ES1-111M
> dmi.product.version: V1.08
> dmi.sys.vendor: Acer
> ---
> ApportVersion: 2.14.1-0ubuntu3.11
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: ubuntu 3986 F.... pulseaudio
> CasperVersion: 1.340.2
> CurrentDesktop: Unity
> CurrentDmesg:
> [ 48.224513] init: plymouth-upstart-bridge main process ended,
> respawning
> [ 73.529298] r8169 0000:03:00.0 eth0: link up
> [ 73.529336] IPv6: ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
> DistroRelease: Ubuntu 14.04
> LiveMediaBuild: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
> MachineType: Acer Aspire ES1-111M
> Package: linux (not installed)
> ProcEnviron:
> TERM=xterm
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> ProcFB: 0 inteldrmfb
> ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi
> file=/cdrom/preseed/username.seed cdrom-detect/try-usb=true persistent
> noprompt floppy.allowed_drive_mask=0 ignore_uuid boot=casper quiet splash --
> ProcVersionSignature: Ubuntu 3.19.0-25.26~14.04.1-generic 3.19.8-ckt2
> RelatedPackageVersions:
> linux-restricted-modules-3.19.0-25-generic N/A
> linux-backports-modules-3.19.0-25-generic N/A
> linux-firmware 1.127.14
> Tags: trusty
> Uname: Linux 3.19.0-25-generic x86_64
> UpgradeStatus: No upgrade log present (probably fresh install)
> UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
> _MarkForUpload: True
> dmi.bios.date: 06/05/2015
> dmi.bios.vendor: Insyde Corp.
> dmi.bios.version: V1.13
> dmi.board.asset.tag: Type2 - Board Asset Tag
> dmi.board.name: R2
> dmi.board.vendor: Acer
> dmi.board.version: Type2 - A01 Board Version
> dmi.chassis.type: 10
> dmi.chassis.vendor: Chassis Manufacturer
> dmi.chassis.version: Chassis Version
> dmi.modalias:
> dmi:bvnInsydeCorp.:bvrV1.13:bd06/05/2015:svnAcer:pnAspireES1-111M:pvrV1.13:rvnAcer:rnR2:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
> dmi.product.name: Aspire ES1-111M
> dmi.product.version: V1.13
> dmi.sys.vendor: Acer
>
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