Bug #1511163 “HDMI output no longer works after running updates” : Bugs : linux package : Ubuntu

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Tony Primerano (primerano) wrote on 2015-10-29:

#1

Dependencies.txt Edit (2.9 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (103 bytes, text/plain; charset="utf-8")

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penalvch (penalvch) wrote on 2015-10-29:

#2

Tony Primerano, thank you for reporting this and helping make Ubuntu better.

Please execute the following command, as it will automatically gather debugging information, in a terminal:
apport-collect 1511163

affects:	linux-lts-utopic (Ubuntu) → linux (Ubuntu)
Changed in linux (Ubuntu):
importance:	Undecided → Low
status:	New → Incomplete

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Tony Primerano (primerano) wrote on 2015-10-29: AlsaInfo.txt

#3

AlsaInfo.txt Edit (27.3 KiB, text/plain)

apport information

tags:	added: apport-collected
description:	updated

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Tony Primerano (primerano) wrote on 2015-10-29: BootDmesg.txt

#4

BootDmesg.txt Edit (65.1 KiB, text/plain)

apport information

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Tony Primerano (primerano) wrote on 2015-10-29: CRDA.txt

#5

CRDA.txt Edit (257 bytes, text/plain)

apport information

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Tony Primerano (primerano) wrote on 2015-10-29: CurrentDmesg.txt

#6

CurrentDmesg.txt Edit (3.1 KiB, text/plain)

apport information

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Tony Primerano (primerano) wrote on 2015-10-29: IwConfig.txt

#7

IwConfig.txt Edit (580 bytes, text/plain)

apport information

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Tony Primerano (primerano) wrote on 2015-10-29: Lspci.txt

#8

Lspci.txt Edit (8.1 KiB, text/plain)

apport information

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Tony Primerano (primerano) wrote on 2015-10-29: Lsusb.txt

#9

Lsusb.txt Edit (582 bytes, text/plain)

apport information

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Tony Primerano (primerano) wrote on 2015-10-29: ProcCpuinfo.txt

#10

ProcCpuinfo.txt Edit (1.8 KiB, text/plain)

apport information

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Tony Primerano (primerano) wrote on 2015-10-29: ProcEnviron.txt

#11

ProcEnviron.txt Edit (103 bytes, text/plain)

apport information

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Tony Primerano (primerano) wrote on 2015-10-29: ProcInterrupts.txt

#12

ProcInterrupts.txt Edit (1.8 KiB, text/plain)

apport information

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Tony Primerano (primerano) wrote on 2015-10-29: ProcModules.txt

#13

ProcModules.txt Edit (6.4 KiB, text/plain)

apport information

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Tony Primerano (primerano) wrote on 2015-10-29: PulseList.txt

#14

PulseList.txt Edit (16.9 KiB, text/plain)

apport information

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Tony Primerano (primerano) wrote on 2015-10-29: RfKill.txt

#15

RfKill.txt Edit (244 bytes, text/plain)

apport information

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Tony Primerano (primerano) wrote on 2015-10-29: UdevDb.txt

#16

UdevDb.txt Edit (148.2 KiB, text/plain)

apport information

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Tony Primerano (primerano) wrote on 2015-10-29: UdevLog.txt

#17

UdevLog.txt Edit (348.8 KiB, text/plain)

apport information

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Tony Primerano (primerano) wrote on 2015-10-29: WifiSyslog.txt

#18

WifiSyslog.txt Edit (975.1 KiB, text/plain)

apport information

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penalvch (penalvch) wrote on 2015-10-30:

#19

Tony Primerano, as per http://us.acer.com/ac/en/US/content/drivers an update to your computer's buggy and outdated BIOS is available (1.13). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it address the issue?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful.

Also, you don't have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible, and the information above is provided, then please mark this report Status Confirmed. Otherwise, please mark this as Invalid.

Thank you for your understanding.

tags:

added: bios-outdated-1.13

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Tony Primerano (primerano) wrote on 2015-10-30:

#20

any idea how i can run the bios update without windows? it is an exe file :-( I trashed the windows 8 partition

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Tony Primerano (primerano) wrote on 2015-11-13:

#21

FYI. I put Windows back, updated bios and still no HDMI. I guess this is a hardware issue

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penalvch (penalvch) wrote on 2015-11-14:

#22

Tony Primerano:

>"FYI. I put Windows back, updated bios and still no HDMI. I guess this is a hardware issue"

Potentially. If you put Ubuntu back on, and boot with a 14.04 live environment where HDMI was working, would this issue still be reproducible?

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Tony Primerano (primerano) wrote on 2015-11-14:

#23

booted bit live USB and still no HDMI

description:

updated

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Tony Primerano (primerano) wrote on 2015-11-14: AlsaInfo.txt

#24

AlsaInfo.txt Edit (27.1 KiB, text/plain)

apport information

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Tony Primerano (primerano) wrote on 2015-11-14: BootDmesg.txt

#25

BootDmesg.txt Edit (59.0 KiB, text/plain)

apport information

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Tony Primerano (primerano) wrote on 2015-11-14: CRDA.txt

#26

CRDA.txt Edit (257 bytes, text/plain)

apport information

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Tony Primerano (primerano) wrote on 2015-11-14: IwConfig.txt

#27

IwConfig.txt Edit (251 bytes, text/plain)

apport information

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Tony Primerano (primerano) wrote on 2015-11-14: Lspci.txt

#28

Lspci.txt Edit (8.1 KiB, text/plain)

apport information

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Tony Primerano (primerano) wrote on 2015-11-14: Lsusb.txt

#29

Lsusb.txt Edit (382 bytes, text/plain)

apport information

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Tony Primerano (primerano) wrote on 2015-11-14: ProcCpuinfo.txt

#30

ProcCpuinfo.txt Edit (1.8 KiB, text/plain)

apport information

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Tony Primerano (primerano) wrote on 2015-11-14: ProcInterrupts.txt

#31

ProcInterrupts.txt Edit (1.8 KiB, text/plain)

apport information

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Tony Primerano (primerano) wrote on 2015-11-14: ProcModules.txt

#32

ProcModules.txt Edit (5.3 KiB, text/plain)

apport information

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Tony Primerano (primerano) wrote on 2015-11-14: PulseList.txt

#33

PulseList.txt Edit (17.8 KiB, text/plain)

apport information

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Tony Primerano (primerano) wrote on 2015-11-14: RfKill.txt

#34

RfKill.txt Edit (244 bytes, text/plain)

apport information

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Tony Primerano (primerano) wrote on 2015-11-14: UdevDb.txt

#35

UdevDb.txt Edit (139.8 KiB, text/plain)

apport information

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Tony Primerano (primerano) wrote on 2015-11-14: UdevLog.txt

#36

UdevLog.txt Edit (321.6 KiB, text/plain)

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Tony Primerano (primerano) wrote on 2015-11-14: WifiSyslog.txt

#37

WifiSyslog.txt Edit (98.4 KiB, text/plain)

apport information

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penalvch (penalvch) wrote on 2015-11-14:

#38

Tony Primerano, in Windows, does it show an error in device manager before you plug anything in (i.e. onboard hardware is broken) or is this something external to your PC (ex. HDMI cord, and/or monitor)?

Revision history for this message

Tony Primerano (primerano) wrote on 2015-11-14: Re: [Bug 1511163] Re: HDMI output no longer works after running updates

#39

Download full text (6.2 KiB)

i don't see any errors in device manager. (which device would it be?)

the monitor and cable work fine with my other laptops.

On Fri, Nov 13, 2015 at 10:45 PM, Christopher M. Penalver <
<email address hidden>> wrote:

> Tony Primerano, in Windows, does it show an error in device manager
> before you plug anything in (i.e. onboard hardware is broken) or is this
> something external to your PC (ex. HDMI cord, and/or monitor)?
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1511163
>
> Title:
> HDMI output no longer works after running updates
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> This seems similar to 1496697 but i can't seem to work around the
> issue by booting without the cable plugged in. Ubuntu stopped
> recognizing my HDMI connected monitor after a regular system update
> reboot.
>
>
> lsb_release -rd
> Description: Ubuntu 14.04.3 LTS
> Release: 14.04
>
> xrandr
> Screen 0: minimum 8 x 8, current 1366 x 768, maximum 32767 x 32767
> eDP1 connected primary 1366x768+0+0 (normal left inverted right x axis y
> axis) 309mm x 173mm
> 1366x768 60.0*+
> 1360x768 59.8 60.0
> 1024x768 60.0
> 800x600 60.3 56.2
> 640x480 59.9
> VGA1 disconnected (normal left inverted right x axis y axis)
> HDMI1 disconnected (normal left inverted right x axis y axis)
> DP1 disconnected (normal left inverted right x axis y axis)
> HDMI2 disconnected (normal left inverted right x axis y axis)
> VIRTUAL1 disconnected (normal left inverted right x axis y axis)
>
> ProblemType: Bug
> DistroRelease: Ubuntu 14.04
> Package: linux-image-3.16.0-51-generic 3.16.0-51.69~14.04.1
> ProcVersionSignature: Ubuntu 3.16.0-51.69~14.04.1-generic 3.16.7-ckt17
> Uname: Linux 3.16.0-51-generic x86_64
> ApportVersion: 2.14.1-0ubuntu3.18
> Architecture: amd64
> CurrentDesktop: Unity
> Date: Wed Oct 28 20:26:35 2015
> InstallationDate: Installed on 2015-04-16 (195 days ago)
> InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64
> (20150218.1)
> SourcePackage: linux-lts-utopic
> UpgradeStatus: No upgrade log present (probably fresh install)
> ---
> ApportVersion: 2.14.1-0ubuntu3.18
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: tony 2774 F.... pulseaudio
> CurrentDesktop: Unity
> DistroRelease: Ubuntu 14.04
> HibernationDevice: RESUME=UUID=458f3f51-3ede-4435-9348-8e0b314e3ba7
> InstallationDate: Installed on 2015-04-16 (196 days ago)
> InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64
> (20150218.1)
> MachineType: Acer Aspire ES1-111M
> Package: linux (not installed)
> ProcFB: 0 inteldrmfb
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-51-generic.efi.signed
> root=UUID=273b522f-4627-4b59-a2e3-16353b17ba98 ro quiet splash vt.handoff=7
> ProcVersionSignature: Ubuntu 3.16.0-51.69~14.04.1-generic 3.16.7-ckt17
> RelatedPackageVersions:
> linux-restricted-modules-3.16.0-51-generic N/A
> linux-backports-module...

i don't see any errors in device manager.   (which device would it be?)

the monitor and cable work fine with my other laptops.

On Fri, Nov 13, 2015 at 10:45 PM, Christopher M. Penalver <
christopher.m.penalver@gmail.com> wrote:

> Tony Primerano, in Windows, does it show an error in device manager
> before you plug anything in (i.e. onboard hardware is broken) or is this
> something external to your PC (ex. HDMI cord, and/or monitor)?
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1511163
>
> Title:
>   HDMI output no longer works after running updates
>
> Status in linux package in Ubuntu:
>   Incomplete
>
> Bug description:
>   This seems similar to 1496697 but i can't seem to work around the
>   issue by booting without the cable plugged in.  Ubuntu stopped
>   recognizing my HDMI connected monitor after a regular system update
>   reboot.
>
>
>   lsb_release -rd
>   Description:  Ubuntu 14.04.3 LTS
>   Release:      14.04
>
>   xrandr
>   Screen 0: minimum 8 x 8, current 1366 x 768, maximum 32767 x 32767
>   eDP1 connected primary 1366x768+0+0 (normal left inverted right x axis y
> axis) 309mm x 173mm
>      1366x768       60.0*+
>      1360x768       59.8     60.0
>      1024x768       60.0
>      800x600        60.3     56.2
>      640x480        59.9
>   VGA1 disconnected (normal left inverted right x axis y axis)
>   HDMI1 disconnected (normal left inverted right x axis y axis)
>   DP1 disconnected (normal left inverted right x axis y axis)
>   HDMI2 disconnected (normal left inverted right x axis y axis)
>   VIRTUAL1 disconnected (normal left inverted right x axis y axis)
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 14.04
>   Package: linux-image-3.16.0-51-generic 3.16.0-51.69~14.04.1
>   ProcVersionSignature: Ubuntu 3.16.0-51.69~14.04.1-generic 3.16.7-ckt17
>   Uname: Linux 3.16.0-51-generic x86_64
>   ApportVersion: 2.14.1-0ubuntu3.18
>   Architecture: amd64
>   CurrentDesktop: Unity
>   Date: Wed Oct 28 20:26:35 2015
>   InstallationDate: Installed on 2015-04-16 (195 days ago)
>   InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64
> (20150218.1)
>   SourcePackage: linux-lts-utopic
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   ---
>   ApportVersion: 2.14.1-0ubuntu3.18
>   Architecture: amd64
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC0:  tony       2774 F.... pulseaudio
>   CurrentDesktop: Unity
>   DistroRelease: Ubuntu 14.04
>   HibernationDevice: RESUME=UUID=458f3f51-3ede-4435-9348-8e0b314e3ba7
>   InstallationDate: Installed on 2015-04-16 (196 days ago)
>   InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64
> (20150218.1)
>   MachineType: Acer Aspire ES1-111M
>   Package: linux (not installed)
>   ProcFB: 0 inteldrmfb
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-51-generic.efi.signed
> root=UUID=273b522f-4627-4b59-a2e3-16353b17ba98 ro quiet splash vt.handoff=7
>   ProcVersionSignature: Ubuntu 3.16.0-51.69~14.04.1-generic 3.16.7-ckt17
>   RelatedPackageVersions:
>    linux-restricted-modules-3.16.0-51-generic N/A
>    linux-backports-modules-3.16.0-51-generic  N/A
>    linux-firmware                             1.127.15
>   Tags:  trusty
>   Uname: Linux 3.16.0-51-generic x86_64
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   UserGroups: adm cdrom dip docker lpadmin plugdev sambashare sudo
> wireshark
>   _MarkForUpload: True
>   dmi.bios.date: 08/20/2014
>   dmi.bios.vendor: Insyde Corp.
>   dmi.bios.version: V1.08
>   dmi.board.asset.tag: Type2 - Board Asset Tag
>   dmi.board.name: R2
>   dmi.board.vendor: Acer
>   dmi.board.version: Type2 - A01 Board Version
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: Chassis Manufacturer
>   dmi.chassis.version: Chassis Version
>   dmi.modalias:
> dmi:bvnInsydeCorp.:bvrV1.08:bd08/20/2014:svnAcer:pnAspireES1-111M:pvrV1.08:rvnAcer:rnR2:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
>   dmi.product.name: Aspire ES1-111M
>   dmi.product.version: V1.08
>   dmi.sys.vendor: Acer
>   ---
>   ApportVersion: 2.14.1-0ubuntu3.11
>   Architecture: amd64
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC0:  ubuntu     3986 F.... pulseaudio
>   CasperVersion: 1.340.2
>   CurrentDesktop: Unity
>   CurrentDmesg:
>    [   48.224513] init: plymouth-upstart-bridge main process ended,
> respawning
>    [   73.529298] r8169 0000:03:00.0 eth0: link up
>    [   73.529336] IPv6: ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
>   DistroRelease: Ubuntu 14.04
>   LiveMediaBuild: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
>   MachineType: Acer Aspire ES1-111M
>   Package: linux (not installed)
>   ProcEnviron:
>    TERM=xterm
>    PATH=(custom, no user)
>    XDG_RUNTIME_DIR=<set>
>    LANG=en_US.UTF-8
>    SHELL=/bin/bash
>   ProcFB: 0 inteldrmfb
>   ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi
> file=/cdrom/preseed/username.seed cdrom-detect/try-usb=true persistent
> noprompt floppy.allowed_drive_mask=0 ignore_uuid boot=casper quiet splash --
>   ProcVersionSignature: Ubuntu 3.19.0-25.26~14.04.1-generic 3.19.8-ckt2
>   RelatedPackageVersions:
>    linux-restricted-modules-3.19.0-25-generic N/A
>    linux-backports-modules-3.19.0-25-generic  N/A
>    linux-firmware                             1.127.14
>   Tags:  trusty
>   Uname: Linux 3.19.0-25-generic x86_64
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
>   _MarkForUpload: True
>   dmi.bios.date: 06/05/2015
>   dmi.bios.vendor: Insyde Corp.
>   dmi.bios.version: V1.13
>   dmi.board.asset.tag: Type2 - Board Asset Tag
>   dmi.board.name: R2
>   dmi.board.vendor: Acer
>   dmi.board.version: Type2 - A01 Board Version
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: Chassis Manufacturer
>   dmi.chassis.version: Chassis Version
>   dmi.modalias:
> dmi:bvnInsydeCorp.:bvrV1.13:bd06/05/2015:svnAcer:pnAspireES1-111M:pvrV1.13:rvnAcer:rnR2:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
>   dmi.product.name: Aspire ES1-111M
>   dmi.product.version: V1.13
>   dmi.sys.vendor: Acer
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1511163/+subscriptions
>

Revision history for this message

penalvch (penalvch) wrote on 2015-11-14:

#40

Tony Primerano, is your computer under warranty? It is advisable to send it in for a review by the manufacturer.

Revision history for this message

Tony Primerano (primerano) wrote on 2015-11-14:

#41

Download full text (6.1 KiB)

Yeah, I'll send it in for service. Thanks
On Nov 14, 2015 5:40 PM, "Christopher M. Penalver" <
<email address hidden>> wrote:

> Tony Primerano, is your computer under warranty? It is advisable to send
> it in for a review by the manufacturer.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1511163
>
> Title:
> HDMI output no longer works after running updates
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> This seems similar to 1496697 but i can't seem to work around the
> issue by booting without the cable plugged in. Ubuntu stopped
> recognizing my HDMI connected monitor after a regular system update
> reboot.
>
>
> lsb_release -rd
> Description: Ubuntu 14.04.3 LTS
> Release: 14.04
>
> xrandr
> Screen 0: minimum 8 x 8, current 1366 x 768, maximum 32767 x 32767
> eDP1 connected primary 1366x768+0+0 (normal left inverted right x axis y
> axis) 309mm x 173mm
> 1366x768 60.0*+
> 1360x768 59.8 60.0
> 1024x768 60.0
> 800x600 60.3 56.2
> 640x480 59.9
> VGA1 disconnected (normal left inverted right x axis y axis)
> HDMI1 disconnected (normal left inverted right x axis y axis)
> DP1 disconnected (normal left inverted right x axis y axis)
> HDMI2 disconnected (normal left inverted right x axis y axis)
> VIRTUAL1 disconnected (normal left inverted right x axis y axis)
>
> ProblemType: Bug
> DistroRelease: Ubuntu 14.04
> Package: linux-image-3.16.0-51-generic 3.16.0-51.69~14.04.1
> ProcVersionSignature: Ubuntu 3.16.0-51.69~14.04.1-generic 3.16.7-ckt17
> Uname: Linux 3.16.0-51-generic x86_64
> ApportVersion: 2.14.1-0ubuntu3.18
> Architecture: amd64
> CurrentDesktop: Unity
> Date: Wed Oct 28 20:26:35 2015
> InstallationDate: Installed on 2015-04-16 (195 days ago)
> InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64
> (20150218.1)
> SourcePackage: linux-lts-utopic
> UpgradeStatus: No upgrade log present (probably fresh install)
> ---
> ApportVersion: 2.14.1-0ubuntu3.18
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: tony 2774 F.... pulseaudio
> CurrentDesktop: Unity
> DistroRelease: Ubuntu 14.04
> HibernationDevice: RESUME=UUID=458f3f51-3ede-4435-9348-8e0b314e3ba7
> InstallationDate: Installed on 2015-04-16 (196 days ago)
> InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64
> (20150218.1)
> MachineType: Acer Aspire ES1-111M
> Package: linux (not installed)
> ProcFB: 0 inteldrmfb
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-51-generic.efi.signed
> root=UUID=273b522f-4627-4b59-a2e3-16353b17ba98 ro quiet splash vt.handoff=7
> ProcVersionSignature: Ubuntu 3.16.0-51.69~14.04.1-generic 3.16.7-ckt17
> RelatedPackageVersions:
> linux-restricted-modules-3.16.0-51-generic N/A
> linux-backports-modules-3.16.0-51-generic N/A
> linux-firmware 1.127.15
> Tags: trusty
> Uname: Linux 3.16.0-51-generic x86_64
> UpgradeStatus: No upgrade log present (...

Yeah,  I'll send it in for service.  Thanks
On Nov 14, 2015 5:40 PM, "Christopher M. Penalver" <
christopher.m.penalver@gmail.com> wrote:

> Tony Primerano, is your computer under warranty? It is advisable to send
> it in for a review by the manufacturer.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1511163
>
> Title:
>   HDMI output no longer works after running updates
>
> Status in linux package in Ubuntu:
>   Incomplete
>
> Bug description:
>   This seems similar to 1496697 but i can't seem to work around the
>   issue by booting without the cable plugged in.  Ubuntu stopped
>   recognizing my HDMI connected monitor after a regular system update
>   reboot.
>
>
>   lsb_release -rd
>   Description:  Ubuntu 14.04.3 LTS
>   Release:      14.04
>
>   xrandr
>   Screen 0: minimum 8 x 8, current 1366 x 768, maximum 32767 x 32767
>   eDP1 connected primary 1366x768+0+0 (normal left inverted right x axis y
> axis) 309mm x 173mm
>      1366x768       60.0*+
>      1360x768       59.8     60.0
>      1024x768       60.0
>      800x600        60.3     56.2
>      640x480        59.9
>   VGA1 disconnected (normal left inverted right x axis y axis)
>   HDMI1 disconnected (normal left inverted right x axis y axis)
>   DP1 disconnected (normal left inverted right x axis y axis)
>   HDMI2 disconnected (normal left inverted right x axis y axis)
>   VIRTUAL1 disconnected (normal left inverted right x axis y axis)
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 14.04
>   Package: linux-image-3.16.0-51-generic 3.16.0-51.69~14.04.1
>   ProcVersionSignature: Ubuntu 3.16.0-51.69~14.04.1-generic 3.16.7-ckt17
>   Uname: Linux 3.16.0-51-generic x86_64
>   ApportVersion: 2.14.1-0ubuntu3.18
>   Architecture: amd64
>   CurrentDesktop: Unity
>   Date: Wed Oct 28 20:26:35 2015
>   InstallationDate: Installed on 2015-04-16 (195 days ago)
>   InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64
> (20150218.1)
>   SourcePackage: linux-lts-utopic
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   ---
>   ApportVersion: 2.14.1-0ubuntu3.18
>   Architecture: amd64
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC0:  tony       2774 F.... pulseaudio
>   CurrentDesktop: Unity
>   DistroRelease: Ubuntu 14.04
>   HibernationDevice: RESUME=UUID=458f3f51-3ede-4435-9348-8e0b314e3ba7
>   InstallationDate: Installed on 2015-04-16 (196 days ago)
>   InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64
> (20150218.1)
>   MachineType: Acer Aspire ES1-111M
>   Package: linux (not installed)
>   ProcFB: 0 inteldrmfb
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-51-generic.efi.signed
> root=UUID=273b522f-4627-4b59-a2e3-16353b17ba98 ro quiet splash vt.handoff=7
>   ProcVersionSignature: Ubuntu 3.16.0-51.69~14.04.1-generic 3.16.7-ckt17
>   RelatedPackageVersions:
>    linux-restricted-modules-3.16.0-51-generic N/A
>    linux-backports-modules-3.16.0-51-generic  N/A
>    linux-firmware                             1.127.15
>   Tags:  trusty
>   Uname: Linux 3.16.0-51-generic x86_64
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   UserGroups: adm cdrom dip docker lpadmin plugdev sambashare sudo
> wireshark
>   _MarkForUpload: True
>   dmi.bios.date: 08/20/2014
>   dmi.bios.vendor: Insyde Corp.
>   dmi.bios.version: V1.08
>   dmi.board.asset.tag: Type2 - Board Asset Tag
>   dmi.board.name: R2
>   dmi.board.vendor: Acer
>   dmi.board.version: Type2 - A01 Board Version
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: Chassis Manufacturer
>   dmi.chassis.version: Chassis Version
>   dmi.modalias:
> dmi:bvnInsydeCorp.:bvrV1.08:bd08/20/2014:svnAcer:pnAspireES1-111M:pvrV1.08:rvnAcer:rnR2:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
>   dmi.product.name: Aspire ES1-111M
>   dmi.product.version: V1.08
>   dmi.sys.vendor: Acer
>   ---
>   ApportVersion: 2.14.1-0ubuntu3.11
>   Architecture: amd64
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC0:  ubuntu     3986 F.... pulseaudio
>   CasperVersion: 1.340.2
>   CurrentDesktop: Unity
>   CurrentDmesg:
>    [   48.224513] init: plymouth-upstart-bridge main process ended,
> respawning
>    [   73.529298] r8169 0000:03:00.0 eth0: link up
>    [   73.529336] IPv6: ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
>   DistroRelease: Ubuntu 14.04
>   LiveMediaBuild: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
>   MachineType: Acer Aspire ES1-111M
>   Package: linux (not installed)
>   ProcEnviron:
>    TERM=xterm
>    PATH=(custom, no user)
>    XDG_RUNTIME_DIR=<set>
>    LANG=en_US.UTF-8
>    SHELL=/bin/bash
>   ProcFB: 0 inteldrmfb
>   ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi
> file=/cdrom/preseed/username.seed cdrom-detect/try-usb=true persistent
> noprompt floppy.allowed_drive_mask=0 ignore_uuid boot=casper quiet splash --
>   ProcVersionSignature: Ubuntu 3.19.0-25.26~14.04.1-generic 3.19.8-ckt2
>   RelatedPackageVersions:
>    linux-restricted-modules-3.19.0-25-generic N/A
>    linux-backports-modules-3.19.0-25-generic  N/A
>    linux-firmware                             1.127.14
>   Tags:  trusty
>   Uname: Linux 3.19.0-25-generic x86_64
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
>   _MarkForUpload: True
>   dmi.bios.date: 06/05/2015
>   dmi.bios.vendor: Insyde Corp.
>   dmi.bios.version: V1.13
>   dmi.board.asset.tag: Type2 - Board Asset Tag
>   dmi.board.name: R2
>   dmi.board.vendor: Acer
>   dmi.board.version: Type2 - A01 Board Version
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: Chassis Manufacturer
>   dmi.chassis.version: Chassis Version
>   dmi.modalias:
> dmi:bvnInsydeCorp.:bvrV1.13:bd06/05/2015:svnAcer:pnAspireES1-111M:pvrV1.13:rvnAcer:rnR2:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
>   dmi.product.name: Aspire ES1-111M
>   dmi.product.version: V1.13
>   dmi.sys.vendor: Acer
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1511163/+subscriptions
>

Revision history for this message

Launchpad Janitor (janitor) wrote on 2016-01-14:

#42

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status:	Incomplete → Expired

Ubuntu
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HDMI output no longer works after running updates

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Ubuntulinux package

HDMI output no longer works after running updates

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