Comment 3 for bug 1499373

Revision history for this message
John Bain (bainjh-g) wrote :

I have attempted to run the command "apport-collect 1499373" as requested but the command does not run. when I press enter to run the command I receive following message: "You need to run 'sodo apt-get install python-apport' for apport-collect to work."
I have done this and then get the result:
 n-laptop:~$ apport-collect 1499373
You need to run 'sudo apt-get install python-apport' for apport-collect to work.
john@john-laptop:~$ sudo apt-get install python-apport
[sudo] password for john:
Reading package lists... Done
Building dependency tree
Reading state information... Done
The following extra packages will be installed:
  libjs-jquery python-keyring python-launchpadlib python-lazr.restfulclient
  python-lazr.uri python-oauth python-problem-report python-secretstorage
  python-simplejson python-wadllib
Suggested packages:
  javascript-common python-fs python-gdata python-kde4 python-keyczar
  python-testresources python-secretstorage-doc
The following NEW packages will be installed
  libjs-jquery python-apport python-keyring python-launchpadlib
  python-lazr.restfulclient python-lazr.uri python-oauth python-problem-report
  python-secretstorage python-simplejson python-wadllib
0 to upgrade, 11 to newly install, 0 to remove and 7 not to upgrade.
Need to get 85.7 kB/425 kB of archives.
After this operation, 2,449 kB of additional disk space will be used.
Do you want to continue? [Y/n] y
Err http://gb.archive.ubuntu.com/ubuntu/ vivid-updates/main python-problem-report all 2.17.2-0ubuntu1.4
  404 Not Found [IP: 91.189.92.200 80]
Err http://gb.archive.ubuntu.com/ubuntu/ vivid-updates/main python-apport all 2.17.2-0ubuntu1.4
  404 Not Found [IP: 91.189.92.200 80]
E: Failed to fetch http://gb.archive.ubuntu.com/ubuntu/pool/main/a/apport/python-problem-report_2.17.2-0ubuntu1.4_all.deb 404 Not Found [IP: 91.189.92.200 80]

E: Failed to fetch http://gb.archive.ubuntu.com/ubuntu/pool/main/a/apport/python-apport_2.17.2-0ubuntu1.4_all.deb 404 Not Found [IP: 91.189.92.200 80]

E: Unable to fetch some archives, maybe run apt-get update or try with --fix-missing?
I have tried to run the updates but no joy . After running the command for updates I receive the following result:
Fetched 1,558 kB in 9s (170 kB/s)
Reading package lists... Done
After all this I am returned to the beginning with this message:

john@john-laptop:~$ apport-collect 1499373
You need to run 'sudo apt-get install python-apport' for apport-collect to work.
john@john-laptop:~$
I am sorry I cannot be more helpful but this is all new to me.