Comment 4 for bug 1475042

Revision history for this message
fulvio (fulvio999) wrote : Re: [Bug 1475042] Re: ubuntu 15.04 wireless network driver doesn't connect: always "trying to connect" animation

Hi Cristopher,
i'm sorry but my laptop affected by the bug that i wrote at
https://bugs.launchpad.net/bugs/1475042
crashed about a month ago (i can't repair it, the video card/monitor is
ko). So that i can't perform any other test to help.
Excuse me if i haven't updated the bug.

Best Regards
Fulvio

2016-02-21 21:09 GMT+01:00 Christopher M. Penalver <
<email address hidden>>:

> fulvio, thank you for reporting this bug to Ubuntu. Vivid reached EOL on
> February 4, 2016.
> See this document for currently supported Ubuntu releases:
> https://wiki.ubuntu.com/Releases
>
> If this is still an issue, could you please execute the following command
> only once, as it will automatically gather debugging information, in a
> terminal:
> apport-collect 1475042
>
> ** No longer affects: intel-microcode (Ubuntu)
>
> ** Package changed: network-manager (Ubuntu) => linux (Ubuntu)
>
> ** Changed in: linux (Ubuntu)
> Importance: Undecided => Low
>
> ** Changed in: linux (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1475042
>
> Title:
> ubuntu 15.04 wireless network driver doesn't connect: always "trying
> to connect" animation
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> I'm using Ubuntu 15.04 after the network upgrade from 14.10.
> The wireless connection doesn't work on my Notebook Acer Travelmate 5720G
>
> The cable connection (eg: eth0 interface ) works.
>
> With Ubuntu 14.10 the wifi connection was ok.
>
> Network Manager find successfully all the available wireless networks on
> start-up, but when i try to connect with one of them, Network-manager
> ALWAYS display the "connecting..." animated icon and doesn't connect (i
> can't access to internet and not even to my Access point admin page).
> Opening the network-manager menu show the "Disconnect" menu entry (like
> when you are connected, but you are not connected).
>
> My access point (Digicom Michelangelo wave 150 C) uses wpa2 encryption.
> I haven't done no harware modifications (i use the same builtin wireless
> network card provided by my notebook).
>
> Using the same wireless access point with another notebook (Toshiba
> Tecra with Ubuntu 14.10) everything is ok.
>
> I have tryed to disconnect/reconnect the wireless, reinstall the
> network-manager.. but with no results.
>
> ------ Imortant: -------------------
> I have discovered that the "Additional Driver tool" allow to
> enable/disable an additional driver named "Processor microcode firmware for
> intel CPU (proprietary)".
>
> I have done a test running a fresh ubuntu 15.04 live cd: i can't
> connect to wireless, but enabling the above Intel driver i can connect
> !
>
> Repeating the same test with the installed ubuntu 15.04 i was able to
> connect only a couple of times (i have tryed to enable/disable the
> driver after a kernel update from the Ubuntu update manager, but with
> no result).
>
> Disabling the Intel driver happen the same situation described above
> (ie: always "trying to connect")
> ---------------------------------------
>
> No system crash or other problems are shown.
>
> Here iwconfig output:
> wlan0 IEEE 802.11abg ESSID:off/any
> Mode:Managed Access Point: Not-Associated Tx-Power=15 dBm
> Retry short limit:7 RTS thr:off Fragment thr:off
> Power Management:off
>
> The uname -a output is:
> Linux my-pc 3.19.0-22-generic #22-Ubuntu SMP Tue Jun 16 17:14:22 UTC
> 2015 i686 i686 i686 GNU/Linux
>
> network-manager version installed is: 0.9.10.0-4ubuntu15.1
>
> Before submitting the bug I have installed all the available updates
> at 15 july 2015 but the problem persist.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 15.04
> Package: network-manager 0.9.10.0-4ubuntu15.1
> ProcVersionSignature: Ubuntu 3.19.0-22.22-generic 3.19.8-ckt1
> Uname: Linux 3.19.0-22-generic i686
> ApportVersion: 2.17.2-0ubuntu1.1
> Architecture: i386
> CurrentDesktop: Unity
> Date: Wed Jul 15 23:57:06 2015
> IfupdownConfig:
> # interfaces(5) file used by ifup(8) and ifdown(8)
> auto lo
> iface lo inet loopback
> InstallationDate: Installed on 2013-05-26 (780 days ago)
> InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release i386
> (20130424)
> IpRoute:
> default via 192.168.1.254 dev eth0 proto static metric 1024
> 169.254.0.0/16 dev eth0 scope link metric 1000
> 192.168.1.0/24 dev eth0 proto kernel scope link src 192.168.1.1
> NetworkManager.state:
> [main]
> NetworkingEnabled=true
> WirelessEnabled=true
> WWANEnabled=true
> WimaxEnabled=true
> SourcePackage: network-manager
> UpgradeStatus: Upgraded to vivid on 2015-05-14 (62 days ago)
> nmcli-con:
> NAME UUID TYPE
> TIMESTAMP TIMESTAMP-REAL AUTOCONNECT READONLY
> DBUS-PATH ACTIVE DEVICE STATE
> ACTIVE-PATH
> Connessione via cavo 1 f2f696e8-00df-4547-8669-feac4d6a4c66
> 802-3-ethernet 1436997193 mer 15 lug 2015 23:53:13 CEST yes
> no /org/freedesktop/NetworkManager/Settings/1 yes eth0
> activated /org/freedesktop/NetworkManager/ActiveConnection/3
> horizon_net dc7a0ebf-ecd9-4341-af77-45b587f8f93e
> 802-11-wireless 1436735226 dom 12 lug 2015 23:07:06 CEST yes
> no /org/freedesktop/NetworkManager/Settings/0 no -- --
> --
> nmcli-dev:
> DEVICE TYPE STATE DBUS-PATH
> CONNECTION CON-UUID CON-PATH
> eth0 ethernet connected
> /org/freedesktop/NetworkManager/Devices/1 Connessione via cavo 1
> f2f696e8-00df-4547-8669-feac4d6a4c66
> /org/freedesktop/NetworkManager/ActiveConnection/3
> wlan0 wifi disconnected
> /org/freedesktop/NetworkManager/Devices/3 -- --
> --
> lo loopback unmanaged
> /org/freedesktop/NetworkManager/Devices/0 -- --
> --
> irda0 unknown unmanaged
> /org/freedesktop/NetworkManager/Devices/2 -- --
> --
> nmcli-nm: Error: command ['nmcli', '-f', 'all', 'nm'] failed with exit
> code 2: Error: Object 'nm' is unknown, try 'nmcli help'.
>
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>