Comment 0 for bug 1400463

Revision history for this message
Mizuti (robgonorl) wrote : Keyboard and multitouch touchpad not properly recognized

The ELAN (not Elantech) touchpad in my Medion Akoya P2214T (MD 99430) laptop/tablet hybrid is not properly recognized. Both the touchscreen and the touchpad function as a regular mouse, but the touchpad shows up as an ITE Tech. Inc. ITE Device(8910) pointer in xinput (see attachment). Multitouch and scrolling however, do not function, nor do options for this show up in the Mouse & Touchpad options in Ubuntu 14.10 64-bit.

Another problem is that the keyboard does not function at all. It does work in the bootloader, but as soon as Ubuntu boots, the keyboard dies. I have managed to get it to work by increasing the value of HID_MAX_USAGES in /usr/src/linux/include/linux/hid.h, but this seems more like a workaround, rather than solving the problem itself. (source of the workaround: ubuntuforums.org/showthread.php?t=2247265)

I am new at this, so I apologize beforehand if I have forgotten to include some important information or reported it for the wrong package.

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: xserver-xorg-input-synaptics 1.8.1-1ubuntu1
ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4
Uname: Linux 3.16.0-24-generic x86_64
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
CurrentDesktop: Unity
Date: Mon Dec 8 20:02:14 2014
DistUpgraded: Fresh install
DistroCodename: utopic
DistroVariant: ubuntu
InstallationDate: Installed on 2014-11-12 (26 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
MachineType: Medion Akoya P2214T
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-24-generic.efi.signed root=UUID=06056019-c592-4d2d-9738-54e729126d7d ro quiet splash vt.handoff=7
SourcePackage: xserver-xorg-input-synaptics
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/26/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 205
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: Akoya P2214T
dmi.board.vendor: Medion
dmi.board.version: 1.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 8
dmi.chassis.vendor: Medion
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr205:bd08/26/2014:svnMedion:pnAkoyaP2214T:pvr1.0:rvnMedion:rnAkoyaP2214T:rvr1.0:cvnMedion:ct8:cvrToBeFilledByO.E.M.:
dmi.product.name: Akoya P2214T
dmi.product.version: 1.0
dmi.sys.vendor: Medion
version.compiz: compiz 1:0.9.12+14.10.20140918-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.56-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.3.0-0ubuntu3
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.3.0-0ubuntu3
version.xserver-xorg-core: xserver-xorg-core 2:1.16.0-1ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.4.0-2ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.914-1~exp1ubuntu4.1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2
xserver.bootTime: Mon Dec 8 18:30:57 2014
xserver.configfile: default
xserver.errors:
 Error loading keymap /var/lib/xkb/server-992DCD2811F9928D990F91F3229E52A1EC62B72A.xkm
 Error loading keymap /var/lib/xkb/server-992DCD2811F9928D990F91F3229E52A1EC62B72A.xkm
 Error loading keymap /var/lib/xkb/server-992DCD2811F9928D990F91F3229E52A1EC62B72A.xkm
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id 12637
 vendor AUO
xserver.version: 2:1.16.0-1ubuntu1