[Medion Akoya P2214T] Touchpad not properly recognized

[Mizuti]

The ELAN (not Elantech) touchpad in my Medion Akoya P2214T (MD 99430) laptop/tablet hybrid is not properly recognized. Both the touchscreen and the touchpad function as a regular mouse, but the touchpad shows up as an ITE Tech. Inc. ITE Device(8910) pointer in xinput (see attachment). Multitouch and scrolling however, do not function, nor do options for this show up in the Mouse & Touchpad options in Ubuntu 14.10 64-bit.

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: xserver-xorg-input-synaptics 1.8.1-1ubuntu1
ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4
Uname: Linux 3.16.0-24-generic x86_64
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
CurrentDesktop: Unity
Date: Mon Dec 8 20:02:14 2014
DistUpgraded: Fresh install
DistroCodename: utopic
DistroVariant: ubuntu
InstallationDate: Installed on 2014-11-12 (26 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
MachineType: Medion Akoya P2214T
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-24-generic.efi.signed root=UUID=06056019-c592-4d2d-9738-54e729126d7d ro quiet splash vt.handoff=7
SourcePackage: xserver-xorg-input-synaptics
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/26/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 205
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: Akoya P2214T
dmi.board.vendor: Medion
dmi.board.version: 1.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 8
dmi.chassis.vendor: Medion
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr205:bd08/26/2014:svnMedion:pnAkoyaP2214T:pvr1.0:rvnMedion:rnAkoyaP2214T:rvr1.0:cvnMedion:ct8:cvrToBeFilledByO.E.M.:
dmi.product.name: Akoya P2214T
dmi.product.version: 1.0
dmi.sys.vendor: Medion
version.compiz: compiz 1:0.9.12+14.10.20140918-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.56-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.3.0-0ubuntu3
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.3.0-0ubuntu3
version.xserver-xorg-core: xserver-xorg-core 2:1.16.0-1ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.4.0-2ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.914-1~exp1ubuntu4.1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2
xserver.bootTime: Mon Dec 8 18:30:57 2014
xserver.configfile: default
xserver.errors:
 Error loading keymap /var/lib/xkb/server-992DCD2811F9928D990F91F3229E52A1EC62B72A.xkm
 Error loading keymap /var/lib/xkb/server-992DCD2811F9928D990F91F3229E52A1EC62B72A.xkm
 Error loading keymap /var/lib/xkb/server-992DCD2811F9928D990F91F3229E52A1EC62B72A.xkm
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id 12637
 vendor AUO
xserver.version: 2:1.16.0-1ubuntu1
---
ApportVersion: 2.14.1-0ubuntu3.24
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: mizuti 2439 F.... pulseaudio
CRDA:
 country EU:
  (2402 - 2482 @ 40), (N/A, 20)
  (5170 - 5250 @ 40), (N/A, 20)
  (5250 - 5330 @ 40), (N/A, 20), DFS
  (5490 - 5710 @ 40), (N/A, 27), DFS
CurrentDesktop: X-Cinnamon
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=325a292a-ad2c-493d-b148-aff85b17b41e
InstallationDate: Installed on 2015-10-15 (616 days ago)
InstallationMedia: Linux Mint 17.2 "Rafaela" - Release amd64 20150627
MachineType: Medion Akoya P2214T
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-24-generic root=UUID=727a143b-7e46-4f81-8cc9-c37b396d582e ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4
RelatedPackageVersions:
 linux-restricted-modules-3.16.0-24-generic N/A
 linux-backports-modules-3.16.0-24-generic N/A
 linux-firmware 1.127.23
Tags: rafaela
Uname: Linux 3.16.0-24-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 07/13/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 702
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: Akoya P2214T
dmi.board.vendor: Medion
dmi.board.version: 1.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 8
dmi.chassis.vendor: Medion
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr702:bd07/13/2015:svnMedion:pnAkoyaP2214T:pvr1.0:rvnMedion:rnAkoyaP2214T:rvr1.0:cvnMedion:ct8:cvrToBeFilledByO.E.M.:
dmi.product.name: Akoya P2214T
dmi.product.version: 1.0
dmi.sys.vendor: Medion
---
ApportVersion: 2.20.1-0ubuntu2.6
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: mizuti 1838 F.... pulseaudio
CurrentDesktop: X-Cinnamon
DistroRelease: Linux 18.1
HibernationDevice: RESUME=UUID=325a292a-ad2c-493d-b148-aff85b17b41e
InstallationDate: Installed on 2017-06-27 (0 days ago)
InstallationMedia: Linux Mint 18.1 "Serena" - Release amd64 20161213
MachineType: Medion Akoya P2214T
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-24-generic root=UUID=ef1a41c0-fc48-443e-a989-5a6a70f58b15 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.10.0-24.28~16.04.1-generic 4.10.15
RelatedPackageVersions:
 linux-restricted-modules-4.10.0-24-generic N/A
 linux-backports-modules-4.10.0-24-generic N/A
 linux-firmware 1.157.5
Tags: serena serena
Uname: Linux 4.10.0-24-generic x86_64
UnreportableReason: The report belongs to a package that is not installed.
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: False
dmi.bios.date: 07/13/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 702
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: Akoya P2214T
dmi.board.vendor: Medion
dmi.board.version: 1.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 8
dmi.chassis.vendor: Medion
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr702:bd07/13/2015:svnMedion:pnAkoyaP2214T:pvr1.0:rvnMedion:rnAkoyaP2214T:rvr1.0:cvnMedion:ct8:cvrToBeFilledByO.E.M.:
dmi.product.name: Akoya P2214T
dmi.product.version: 1.0
dmi.sys.vendor: Medion
---
ApportVersion: 2.20.1-0ubuntu2.6
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: mizuti 1748 F.... pulseaudio
CurrentDesktop: X-Cinnamon
DistroRelease: Linux 18.1
HibernationDevice: RESUME=UUID=325a292a-ad2c-493d-b148-aff85b17b41e
InstallationDate: Installed on 2017-06-27 (0 days ago)
InstallationMedia: Linux Mint 18.1 "Serena" - Release amd64 20161213
MachineType: Medion Akoya P2214T
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.12.0-5-generic root=UUID=ef1a41c0-fc48-443e-a989-5a6a70f58b15 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.12.0-5.6-generic 4.12.0-rc7
RelatedPackageVersions:
 linux-restricted-modules-4.12.0-5-generic N/A
 linux-backports-modules-4.12.0-5-generic N/A
 linux-firmware 1.157.5
StagingDrivers: ov2722 lm3554
Tags: serena staging
Uname: Linux 4.12.0-5-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 07/13/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 702
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: Akoya P2214T
dmi.board.vendor: Medion
dmi.board.version: 1.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 8
dmi.chassis.vendor: Medion
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr702:bd07/13/2015:svnMedion:pnAkoyaP2214T:pvr1.0:rvnMedion:rnAkoyaP2214T:rvr1.0:cvnMedion:ct8:cvrToBeFilledByO.E.M.:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: Akoya P2214T
dmi.product.version: 1.0
dmi.sys.vendor: Medion
---
ApportVersion: 2.20.1-0ubuntu2.6
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: mizuti 1745 F.... pulseaudio
CurrentDesktop: X-Cinnamon
DistroRelease: Linux 18.1
HibernationDevice: RESUME=UUID=325a292a-ad2c-493d-b148-aff85b17b41e
InstallationDate: Installed on 2017-06-27 (1 days ago)
InstallationMedia: Linux Mint 18.1 "Serena" - Release amd64 20161213
MachineType: Medion Akoya P2214T
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.12.0-5-generic root=UUID=ef1a41c0-fc48-443e-a989-5a6a70f58b15 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.12.0-5.6-generic 4.12.0-rc7
RelatedPackageVersions:
 linux-restricted-modules-4.12.0-5-generic N/A
 linux-backports-modules-4.12.0-5-generic N/A
 linux-firmware 1.157.5
StagingDrivers: lm3554 ov2722
Tags: serena staging
Uname: Linux 4.12.0-5-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 07/13/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 702
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: Akoya P2214T
dmi.board.vendor: Medion
dmi.board.version: 1.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 8
dmi.chassis.vendor: Medion
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr702:bd07/13/2015:svnMedion:pnAkoyaP2214T:pvr1.0:rvnMedion:rnAkoyaP2214T:rvr1.0:cvnMedion:ct8:cvrToBeFilledByO.E.M.:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: Akoya P2214T
dmi.product.version: 1.0
dmi.sys.vendor: Medion

[penalvch (penalvch)]

Mizuti, thank you for reporting this and helping make Ubuntu better. Could you please test the latest upstream kernel available from the very top line at the top of the page (the release names are irrelevant for testing, and please do not test the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue.

If the test did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested exactly shown as:
kernel-fixed-upstream-3.18

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

[Mizuti (robgonorl)]

Thanks for the reply.
I installed kernel 3.18, which booted normally, but the same problems as before exist. The mouse is not recognized properly and the keyboard does not respond at all (it shows some messages about maximum number of hid usages being exceeded at startup).
xinput now only shows a single ITE Tech. Inc. ITE Device(8910) entry rather than the two it did before.

[penalvch (penalvch)]

Mizuti, the issue you are reporting is an upstream one. Could you please report this problem to the appropriate mailing list (linux-input) by following the instructions _verbatim_ at https://wiki.ubuntu.com/Bugs/Upstream/kernel ?

Please provide a direct URL to your e-mail to the mailing list once you have made it so that it may be tracked via http://vger.kernel.org/vger-lists.html .

Thank you for your understanding.

[Full Name (buggybug)]

Just digging out this 3-year old Thread to tell that this is still not fixed in 2017.

Having these two Medion Notebooks:

- Medion Akoya S2217
- Medion Akoya S2218

with the same Touchpad:

- ITE Device(8910)

Tested with:

- ubuntu 16.04
- ubuntu 16.10
- ubuntu 17.04

And there is no:

- Multitouch
- Scrooling
- other Features

just plain pointing device (which makes live much harder!)

Please tell what to do getting this one fixed one day

Thank's for all the hard work!
Greetings

[Full Name (buggybug)]

What can we do about/against it?

[Kai-Heng Feng (kaihengfeng)]

Use ubuntu 17.04, and run `apport-collect 1400463`.

[Mizuti (robgonorl)]

I never got around to the last thing asked by Christopher M. Penalver (penalvch). So as far as I know, it has not been continued from that point and hasn't been fixed.

[Full Name (buggybug)]

Kai-Heng Feng (kaihengfeng) wrote 4 hours ago: #9
Use ubuntu 17.04, and run `apport-collect 1400463`.

I will try this at home!

[Full Name (buggybug)]

ApportVersion: 2.20.4-0ubuntu4
Architecture: amd64
CasperVersion: 1.380
CurrentDesktop: Unity:Unity7
DistroRelease: Ubuntu 17.04
LiveMediaBuild: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
Package: linux (not installed)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
Tags: zesty
Uname: Linux 4.12.0-041200rc4-generic x86_64
UnreportableReason: The running kernel is not an Ubuntu kernel
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True

[Full Name (buggybug)]

apport information

[Full Name (buggybug)]

apport information

[Full Name (buggybug)]

I did it!

[Kai-Heng Feng (kaihengfeng)]

UnreportableReason: The running kernel is not an Ubuntu kernel.

You need to boot with an Ubuntu kernel: e.g. 4.10.0-xx-generic.

[Full Name (buggybug)]

But I can't boot stock ubuntu because I have a 32-bit bootloader and boot a 64-bit OS. (Intel Microsoft Atom Deal)

For that reason I use isorespin.sh (http://linuxiumcomau.blogspot.com/) and use the latest mainlinekernel to be able to use networking (wifi)

I can try respin without mainlinekernel - the question: How can I subbmit apport while have no networking working?

[Mizuti (robgonorl)]

apport information

[Mizuti (robgonorl)]

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[Mizuti (robgonorl)]

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[Mizuti (robgonorl)]

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[Mizuti (robgonorl)]

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[Mizuti (robgonorl)]

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[Mizuti (robgonorl)]

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[Mizuti (robgonorl)]

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[Mizuti (robgonorl)]

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[Mizuti (robgonorl)]

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[Mizuti (robgonorl)]

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[Mizuti (robgonorl)]

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[Mizuti (robgonorl)]

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[Mizuti (robgonorl)]

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[Mizuti (robgonorl)]

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[Mizuti (robgonorl)]

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[Mizuti (robgonorl)]

Does this help?

[Kai-Heng Feng (kaihengfeng)]

Not really - the kernel is too old.
[ 0.000000] Linux version 3.16.0-24-generic

[Mizuti (robgonorl)]

Yeah, sorry, I stopped updating because, whenever I updated to a newer kernel, my keyboard would stop working (the current kernel I had to rebuild with a number for HID increased to get the keyboard operational), which was a more serious problem for me than the lack of multitouch.

I will give the stock Linux Mint 18.2 and/or Ubuntu 17.04 a try from a USB-drive in the weekend, see if anything has been solved more recently.

[Kai-Heng Feng (kaihengfeng)]

Can you compile a more recent version with the HID increased you mentioned?

[Mizuti (robgonorl)]

A small update: I have upgraded my system to Linux Mint 18.1. However, there are problems installing new kernels and it has stuck with the old 3.16.0-24 kernel from before the upgrade. From the update manager I tried installing both the standard 4.4 kernel that should've been installed in the upgrade and the latest possible one, 4.10-24. In both cases there are errors with the locale en_US:utf8 and, more relevant here, it shows there's an issue in the driver for the Elantech touchpad. Despite these errors, the update manager says the kernel installed, but when rebooting I cannot boot into the newer kernels. What should I do?

[Kai-Heng Feng (kaihengfeng)]

Does "cannot boot into the newer kernels" mean the boot process is stuck at some point?
Remove "quite splash" from kernel parameter, and add "debug" to it before boot.

[Mizuti (robgonorl)]

It means Grub doesn't recognize it at all and I thus can't select it. Actually, Grub still shows it as Mint 17.2 (even though it has been upgraded to 18.1). Also, every time I reboot the update manager still shows the newer kernels as a level 5 update to be installed, so my guess is it never gets to install them properly.

[Mizuti (robgonorl)]

apport information

[Mizuti (robgonorl)]

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[Mizuti (robgonorl)]

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[Mizuti (robgonorl)]

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[Mizuti (robgonorl)]

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[Mizuti (robgonorl)]

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[Mizuti (robgonorl)]

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[Mizuti (robgonorl)]

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[Mizuti (robgonorl)]

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[Mizuti (robgonorl)]

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[Mizuti (robgonorl)]

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[Mizuti (robgonorl)]

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[Mizuti (robgonorl)]

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[Mizuti (robgonorl)]

Now both the keyboard and the touchpad don't function, so I hooked up an external keyboard and mouse to do the apport and send this message. I'll attach the output of journalctl here again too

[Kai-Heng Feng (kaihengfeng)]

Let's ask input maintainers how to make the multitouch work.

[Mizuti (robgonorl)]

I hope they'll be able to come up with a solution. Thanks for all your effort so far already

[Full Name (buggybug)]

Hello!

I also hope for a solution. Is there any place (@input maintainers) to track the effort/process of the bug?

Thank's everybody to bringing thinks forward!

Greetings

[Mizuti (robgonorl)]

So far I've heard nothing from them since Kai-Heng Feng sent the e-mail.

[Hanno (hzulla)]

It appears that there is a variant of this touchpad on the Medion S2218 / MD99590 laptop, which is also affected. The device reports the same name, but a different USB ID 04f3:074a.

See https://marc.info/?l=linux-input&m=150150074208646&w=3

Tested with 4.13-rc3, this touchpad only supports single (left) clicks, no right click and no multitouch gestures.

Please advise on how I can help debug this.

I: Bus=0003 Vendor=04f3 Product=074a Version=0111
N: Name="ITE Tech. Inc. ITE Device(8910)"
P: Phys=usb-0000:00:14.0-1.1/input0
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-1/1-1.1/1-1.1:1.0/0003:04F3:074A.0001/input/input2
U: Uniq=
H: Handlers=sysrq kbd event2 leds
B: PROP=0
B: EV=12001f
B: KEY=3007f 0 0 483ffff17aff32d bf54444600000000 3 130c130b17c007 ffbf7bfad941dfff febeffdfffefffff fffffffffffffffe
B: REL=40
B: ABS=100000000
B: MSC=10
B: LED=1f

I: Bus=0003 Vendor=04f3 Product=074a Version=0111
N: Name="ITE Tech. Inc. ITE Device(8910)"
P: Phys=usb-0000:00:14.0-1.1/input1
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-1/1-1.1/1-1.1:1.1/0003:04F3:074A.0002/input/input3
U: Uniq=
H: Handlers=mouse0 event3
B: PROP=0
B: EV=17
B: KEY=3f0000 0 0 0 0
B: REL=ff
B: MSC=10

Bus 001 Device 003: ID 04f3:074a Elan Microelectronics Corp.
Device Descriptor:
  bLength 18
  bDescriptorType 1
  bcdUSB 2.00
  bDeviceClass 0 (Defined at Interface level)
  bDeviceSubClass 0
  bDeviceProtocol 0
  bMaxPacketSize0 64
  idVendor 0x04f3 Elan Microelectronics Corp.
  idProduct 0x074a
  bcdDevice 0.03
  iManufacturer 1 ITE Tech. Inc.
  iProduct 2 ITE Device(8910)
  iSerial 0
  bNumConfigurations 1
  Configuration Descriptor:
    bLength 9
    bDescriptorType 2
    wTotalLength 66
    bNumInterfaces 2
    bConfigurationValue 1
    iConfiguration 0
    bmAttributes 0xe0
      Self Powered
      Remote Wakeup
    MaxPower 100mA
    Interface Descriptor:
      bLength 9
      bDescriptorType 4
      bInterfaceNumber 0
      bAlternateSetting 0
      bNumEndpoints 1
      bInterfaceClass 3 Human Interface Device
      bInterfaceSubClass 1 Boot Interface Subclass
      bInterfaceProtocol 1 Keyboard
      iInterface 0
        HID Device Descriptor:
          bLength 9
          bDescriptorType 33
          bcdHID 1.11
          bCountryCode 0 Not supported
          bNumDescriptors 1
          bDescriptorType 34 Report
          wDescriptorLength 163
         Report Descriptors:
           ** UNAVAILABLE **
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x81 EP 1 IN
        bmAttributes 3
          Transfer Type Interrupt
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0040 1x 64 bytes
        bInterval 4
    Interface Descriptor:
   ...

[Full Name (buggybug)]

Can somebody please tell where we can follow up the input maintainers?

[Full Name (buggybug)]

:(

[G.C. Hassink (gchassink)]

Strangely it did work on the live-usb session from which I installed it
on this german website they proposed a patched kernel but for me it had no effect:
http://my5cent.spdns.de/de/posts/medion-akoya-p2214t-gepatchter-kernel-f%C3%BCr-ubuntu

[Full Name (buggybug)]

Somebody can tell where to follow the input maintainers?
Thank's!

[Mizuti (robgonorl)]

As far as I know, it's impossible to follow them and it looks as though they have not been doing anything anymore to fix the issue. Kai-Heng Feng did his best and sent them an e-mail, but I never got a response from them. He suggested to ask ITE Tech to debug the issue, but I've given up and have upgraded to a new laptop.

[Full Name (buggybug)]

What a sh*t. Thank's Mizuti and every contributor for hunting an following this bug.

Sometimes it's not enough... anyway it's really sad that the responsible input maintainers are not even willing to respond...

[Kai-Heng Feng (kaihengfeng)]

> On 10 Dec 2017, at 1:26 AM, Full Name <email address hidden> wrote:
>
> What a sh*t. Thank's Mizuti and every contributor for hunting an
> following this bug.
>
> Sometimes it's not enough... anyway it's really sad that the responsible
> input maintainers are not even willing to respond…

To be fair, it’s vendor’s responsibility to provide driver for their devices.

>
> --
> You received this bug notification because you are subscribed to linux
> in Ubuntu.
> https://bugs.launchpad.net/bugs/1400463
>
> Title:
> [Medion Akoya P2214T] Touchpad not properly recognized
>
> Status in linux package in Ubuntu:
> Confirmed
>
> Bug description:
> The ELAN (not Elantech) touchpad in my Medion Akoya P2214T (MD 99430)
> laptop/tablet hybrid is not properly recognized. Both the touchscreen
> and the touchpad function as a regular mouse, but the touchpad shows
> up as an ITE Tech. Inc. ITE Device(8910) pointer in xinput (see
> attachment). Multitouch and scrolling however, do not function, nor do
> options for this show up in the Mouse & Touchpad options in Ubuntu
> 14.10 64-bit.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 14.10
> Package: xserver-xorg-input-synaptics 1.8.1-1ubuntu1
> ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4
> Uname: Linux 3.16.0-24-generic x86_64
> ApportVersion: 2.14.7-0ubuntu8
> Architecture: amd64
> CurrentDesktop: Unity
> Date: Mon Dec 8 20:02:14 2014
> DistUpgraded: Fresh install
> DistroCodename: utopic
> DistroVariant: ubuntu
> InstallationDate: Installed on 2014-11-12 (26 days ago)
> InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
> MachineType: Medion Akoya P2214T
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-24-generic.efi.signed root=UUID=06056019-c592-4d2d-9738-54e729126d7d ro quiet splash vt.handoff=7
> SourcePackage: xserver-xorg-input-synaptics
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 08/26/2014
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: 205
> dmi.board.asset.tag: To be filled by O.E.M.
> dmi.board.name: Akoya P2214T
> dmi.board.vendor: Medion
> dmi.board.version: 1.0
> dmi.chassis.asset.tag: To Be Filled By O.E.M.
> dmi.chassis.type: 8
> dmi.chassis.vendor: Medion
> dmi.chassis.version: To Be Filled By O.E.M.
> dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr205:bd08/26/2014:svnMedion:pnAkoyaP2214T:pvr1.0:rvnMedion:rnAkoyaP2214T:rvr1.0:cvnMedion:ct8:cvrToBeFilledByO.E.M.:
> dmi.product.name: Akoya P2214T
> dmi.product.version: 1.0
> dmi.sys.vendor: Medion
> version.compiz: compiz 1:0.9.12+14.10.20140918-0ubuntu1
> version.ia32-libs: ia32-libs N/A
> version.libdrm2: libdrm2 2.4.56-1
> version.libgl1-mesa-dri: libgl1-mesa-dri 10.3.0-0ubuntu3
> version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
> version.libgl1-mesa-glx: libgl1-mesa-glx 10.3.0-0ubuntu3
> version.xserver-xorg-core: xserver-xorg-core 2:1.16.0-1ubuntu1
> version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
> version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.4.0-2ubuntu2
> version.xserver-xorg-video-intel: xserver-xorg-video-intel...

[Full Name (buggybug)]

Reply from Vendor:
---

Dear Input Maintainer,

Nice to get your email.

ITE is chip provider. I am sorry that I do not have info related customer’s design.

You might contact with notebook vendor to get support.

Thanks.

Mitch

從: ITE Tech. Inc. [<email address hidden>]
寄件日期: 2017年12月13日 下午 02:59
至: Input Maintainer
主旨: ITE 聯陽半導體-聯絡我們通知信

[Pat (paett)]

Update: i have written to the Customer Service if they could provide help with this issue and this is the answer i got, which is nice:

'Hi ****,

We will arrange man power to port Linux touchpad driver.
It will take times for developing and Linux code -review.

Hope we can finish Linux upstreaming after two month.

Thanks'

[Mizuti (robgonorl)]

Wow, that's really good news! When I contacted Medion a few years ago about this, they told me that they do not in any way support Linux, so I was on my own. Maybe they're finally starting to see the increasing Linux userbase, really good development. Best of luck, I hope they manage to get it to work for you eventually.

[Pat (paett)]

To enlighten this: i have written to ELAN Microelectronics Corp. at 'http://www.emc.com.tw/' which is not Medion. Whereupon ELAN answered the above content, see #117

My Text:

Hello,

this is P*** from **** requesting help to make one of you Touchpads run under Linux(Ubuntu). Do you provide any kind of Drivers for your Touchpads under Linux. May Problems refer to the following as far as i know.

Linux does provide Information under /proc/bus/input/devices:
I: Bus=0003 Vendor=04f3 Product=0400 Version=0110
N: Name="ITE Tech. Inc. ITE Device(8910)"
P: Phys=usb-0000:00:14.0-3.1/input1
S:
Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-3/1-3.1/1-3.1:1.1/0003:04F3:0400.0003/input/input7
U: Uniq=
H: Handlers=mouse0 event7
B: PROP=0
B: EV=17
B: KEY=30000 0 0 0 0
B: REL=143
B: MSC=10

relevant lsusb:
Bus 001 Device 005: ID 04f3:0400 Elan Microelectronics Corp.

Also as far as i know there are these two Bugs reported for Ubuntu
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1582678
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400463/+index?comments=all

Could you Please provide support with this Devices.

Kind Regards

[Pat (paett)]

There is probably a Solution which could be found here https://github.com/vmp32k/akoya-fixup
I yet not managed to get around SecureBoot to test this Solution

[Pat (paett)]

I have also tested it with mainline

http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.15-rc4

Which does not solve the Problem.

[Pat (paett)]

So here i am sitting scrolling Down with my Touchpad (Scroll Gesture not working) but Toupad is.

Solution: I have disabled SecureBoot and was able to "make install" of the akoya-fixup from git.
After restart the Touchpad was working on Ubuntu 16.04-r3 with latest Mainline-Kernel .

After that i installed a complete new Version of Ubuntu 17.10 with full whip of Ubuntu 16.04-r3, since i wanted to install the Git Solution on 17.10

And to my Surprise the mouse was working out of the Box (SecureBoot still disabled).

So this should also work:
 *make a Bootable USBStick of Ubuntu 17.10
 *
and Choos Try Ubuntu when u are ask.
 *

[Pat (paett)]

Sorry this was not intended to happen:

So this should also work:
 *make a Bootable USBStick of Ubuntu 17.10
 *disable SecureBoot in BIOS (but better read Documentation before doing so)
 *choose Try Ubuntu when u are ask and the Touchpad should work

Ubuntu 17.10 has a lot of Advantages over 16.04 when using the Medion p2214t like
 * preinstalled rotating
 * preinstalled touchscreen keyboard

The Other solution on Ubuntu 16.04 without disabling SecureBoot would be a much more complicated since your would have to do kernal signing in order to get your new kernel module singed properly

[Full Name (buggybug)]

Hi Pat (paett) you write in #122

"So here i am sitting scrolling Down with my Touchpad (Scroll Gesture not working) but Toupad is."

So does it work or not? Legacy (simple pointing device) is working since long time. But it's not usable like this. The question is how you a scrolling on the touchpad without gestures?

"After that i installed a complete new Version of Ubuntu 17.10 with full whip of Ubuntu 16.04-r3, since i wanted to install the Git Solution on 17.10

And to my Surprise the mouse was working out of the Box (SecureBoot still disabled)."

Again, what is working? Simple pointing device or touch gestures (e.g. two finger scrolling etc.)?

Thank's for your efforts and hopefully ELAN Microelectronics Corp. is getting things done (even tough I doubt because this device is years old and probably not manufactured anymore!)

[Full Name (buggybug)]

möp

[Full Name (buggybug)]

everlasting bug

[Daniel Schimpf (dschimpf)]

Hey,

I have an Akoya P2214T with the same ITE Tech. Inc. ITE Device(8910) Touchpad. Is the fix still available somewhere or another solution. The link above doesnt work anymore. Did ELAN Microelectronics Corp. get anything done?

Thanks!

Daniel

[Pat (paett)]

Hey :),

I dont know probably they did nothing :)
I didnt here from them.

Sorry :) I cant help you :)

Daniel Schimpf <email address hidden> schrieb am Sa., 6. Juli 2019,
07:24:

> Hey,
>
> I have an Akoya P2214T with the same ITE Tech. Inc. ITE Device(8910)
> Touchpad. Is the fix still available somewhere or another solution. The
> link above doesnt work anymore. Did ELAN Microelectronics Corp. get
> anything done?
>
> Thanks!
>
> Daniel
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1400463
>
> Title:
> [Medion Akoya P2214T] Touchpad not properly recognized
>
> Status in linux package in Ubuntu:
> Confirmed
>
> Bug description:
> The ELAN (not Elantech) touchpad in my Medion Akoya P2214T (MD 99430)
> laptop/tablet hybrid is not properly recognized. Both the touchscreen
> and the touchpad function as a regular mouse, but the touchpad shows
> up as an ITE Tech. Inc. ITE Device(8910) pointer in xinput (see
> attachment). Multitouch and scrolling however, do not function, nor do
> options for this show up in the Mouse & Touchpad options in Ubuntu
> 14.10 64-bit.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 14.10
> Package: xserver-xorg-input-synaptics 1.8.1-1ubuntu1
> ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4
> Uname: Linux 3.16.0-24-generic x86_64
> ApportVersion: 2.14.7-0ubuntu8
> Architecture: amd64
> CurrentDesktop: Unity
> Date: Mon Dec 8 20:02:14 2014
> DistUpgraded: Fresh install
> DistroCodename: utopic
> DistroVariant: ubuntu
> InstallationDate: Installed on 2014-11-12 (26 days ago)
> InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64
> (20141022.1)
> MachineType: Medion Akoya P2214T
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-24-generic.efi.signed
> root=UUID=06056019-c592-4d2d-9738-54e729126d7d ro quiet splash vt.handoff=7
> SourcePackage: xserver-xorg-input-synaptics
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 08/26/2014
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: 205
> dmi.board.asset.tag: To be filled by O.E.M.
> dmi.board.name: Akoya P2214T
> dmi.board.vendor: Medion
> dmi.board.version: 1.0
> dmi.chassis.asset.tag: To Be Filled By O.E.M.
> dmi.chassis.type: 8
> dmi.chassis.vendor: Medion
> dmi.chassis.version: To Be Filled By O.E.M.
> dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvr205:bd08/26/2014:svnMedion:pnAkoyaP2214T:pvr1.0:rvnMedion:rnAkoyaP2214T:rvr1.0:cvnMedion:ct8:cvrToBeFilledByO.E.M.:
> dmi.product.name: Akoya P2214T
> dmi.product.version: 1.0
> dmi.sys.vendor: Medion
> version.compiz: compiz 1:0.9.12+14.10.20140918-0ubuntu1
> version.ia32-libs: ia32-libs N/A
> version.libdrm2: libdrm2 2.4.56-1
> version.libgl1-mesa-dri: libgl1-mesa-dri 10.3.0-0ubuntu3
> version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
> version.libgl1-mesa-glx: libgl1-mesa-glx 10.3.0-0ubuntu3
> version.xserver-xorg-core: xserver-xorg-core 2:1.16.0-1ubuntu1
> version.xserver-xorg-input-evdev: xserver-xorg-input-evdev
> 1:2.9.0-1ubuntu2
> version.xse...