Comment 6 for bug 1381427

Revision history for this message
howard reagan (hwreagan) wrote : Re: [Bug 1381427] Re: [TOSHIBA Satellite C655D] suspend/resume failure

I installed 3.18 and when the restart had completed I had lost the
cursor. The unity launcher bar would change as I moved the mouse but I
could not see the pointer only an icon would initialize. I could not
move the pointer to make any selections so I restarted and selected 3.16
in the grub menu. I still have 3.18 installed but will have use 3.16 in
order to function for the present time.

Since I rise veery early the first thing I run is sudo apt-get update &&
sudo apt-get upgrade and as you probably know already the update for the
kernel 3.16.23 was included in the daily updates and installed okay. I
still have not had the problem with logging on that was reported and you
wrote to me on Oct 21.

This probably is not much help to you but please let me know what I can
do next, okay?
--
May God Bless Your Day!

  Howard W Reagan
  <email address hidden>

On Tue, Oct 21, 2014, at 09:02 AM, Joseph Salisbury wrote:
> Would it be possible for you to test the latest upstream kernel? Refer
> to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
> v3.18 kernel[0].
>
> If this bug is fixed in the mainline kernel, please add the following
> tag 'kernel-fixed-upstream'.
>
> If the mainline kernel does not fix this bug, please add the tag:
> 'kernel-bug-exists-upstream'.
>
> If you are unable to test the mainline kernel, for example it will not
> boot, please add the tag: 'kernel-unable-to-test-upstream'.
> Once testing of the upstream kernel is complete, please mark this bug as
> "Confirmed".
>
>
> Thanks in advance.
>
> [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.18-rc1-utopic/
>
> ** Changed in: linux (Ubuntu)
> Importance: Undecided => Medium
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1381427
>
> Title:
> [TOSHIBA Satellite C655D] suspend/resume failure
>
> Status in “linux” package in Ubuntu:
> Incomplete
>
> Bug description:
> I was logging on to ubuntu 14.10 and received the error condition as
> it wsa display the launcher for unity. Has happen every time since
> installing patches on 10/14/2014.
>
> ProblemType: KernelOops
> DistroRelease: Ubuntu 14.10
> Package: linux-image-3.16.0-22-generic 3.16.0-22.29
> ProcVersionSignature: Ubuntu 3.16.0-22.29-generic 3.16.4
> Uname: Linux 3.16.0-22-generic x86_64
> Annotation: This occured during a previous suspend and prevented it
> from resuming properly.
> ApportVersion: 2.14.7-0ubuntu6
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: howie 2252 F.... pulseaudio
> Date: Tue Oct 14 19:32:02 2014
> DuplicateSignature: suspend/resume:TOSHIBA Satellite C655D:1.80
> ExecutablePath: /usr/share/apport/apportcheckresume
> Failure: suspend/resume
> HibernationDevice: RESUME=UUID=b2c2589c-265f-4f4a-9a59-b587e9a27587
> InstallationDate: Installed on 2014-09-27 (18 days ago)
> InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Alpha amd64
> (20140923)
> InterpreterPath: /usr/bin/python3.4
> MachineType: TOSHIBA Satellite C655D
> ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
> ProcEnviron:
> TERM=linux
> PATH=(custom, no user)
> ProcFB: 0 radeondrmfb
> ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-22-generic
> root=UUID=5389632e-de7f-4d8d-8502-45ec451ce4c1 ro quiet splash
> vt.handoff=7
> PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
> PulseAudio daemon running, or not running as session daemon.
> RelatedPackageVersions:
> linux-restricted-modules-3.16.0-22-generic N/A
> linux-backports-modules-3.16.0-22-generic N/A
> linux-firmware 1.136
> RfKill:
> 0: phy0: Wireless LAN
> Soft blocked: no
> Hard blocked: no
> SourcePackage: linux
> Title: [TOSHIBA Satellite C655D] suspend/resume failure
> UpgradeStatus: No upgrade log present (probably fresh install)
> UserGroups:
>
> dmi.bios.date: 12/20/2011
> dmi.bios.vendor: Insyde Corp.
> dmi.bios.version: 1.80
> dmi.board.asset.tag: Base Board Asset Tag
> dmi.board.name: Portable PC
> dmi.board.vendor: TOSHIBA
> dmi.board.version: Base Board Version
> dmi.chassis.asset.tag: No Asset Tag
> dmi.chassis.type: 10
> dmi.chassis.vendor: AMD
> dmi.chassis.version: None
> dmi.modalias:
> dmi:bvnInsydeCorp.:bvr1.80:bd12/20/2011:svnTOSHIBA:pnSatelliteC655D:pvrPSC0YU-018001B:rvnTOSHIBA:rnPortablePC:rvrBaseBoardVersion:cvnAMD:ct10:cvrNone:
> dmi.product.name: Satellite C655D
> dmi.product.version: PSC0YU-018001B
> dmi.sys.vendor: TOSHIBA
>
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