[TOSHIBA Satellite C655D] suspend/resume failure

[howard reagan]

I was logging on to ubuntu 14.10 and received the error condition as it wsa display the launcher for unity. Has happen every time since installing patches on 10/14/2014.

ProblemType: KernelOops
DistroRelease: Ubuntu 14.10
Package: linux-image-3.16.0-22-generic 3.16.0-22.29
ProcVersionSignature: Ubuntu 3.16.0-22.29-generic 3.16.4
Uname: Linux 3.16.0-22-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.14.7-0ubuntu6
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: howie 2252 F.... pulseaudio
Date: Tue Oct 14 19:32:02 2014
DuplicateSignature: suspend/resume:TOSHIBA Satellite C655D:1.80
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=b2c2589c-265f-4f4a-9a59-b587e9a27587
InstallationDate: Installed on 2014-09-27 (18 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Alpha amd64 (20140923)
InterpreterPath: /usr/bin/python3.4
MachineType: TOSHIBA Satellite C655D
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-22-generic root=UUID=5389632e-de7f-4d8d-8502-45ec451ce4c1 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.16.0-22-generic N/A
 linux-backports-modules-3.16.0-22-generic N/A
 linux-firmware 1.136
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
Title: [TOSHIBA Satellite C655D] suspend/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 12/20/2011
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: 1.80
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Portable PC
dmi.board.vendor: TOSHIBA
dmi.board.version: Base Board Version
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: AMD
dmi.chassis.version: None
dmi.modalias: dmi:bvnInsydeCorp.:bvr1.80:bd12/20/2011:svnTOSHIBA:pnSatelliteC655D:pvrPSC0YU-018001B:rvnTOSHIBA:rnPortablePC:rvrBaseBoardVersion:cvnAMD:ct10:cvrNone:
dmi.product.name: Satellite C655D
dmi.product.version: PSC0YU-018001B
dmi.sys.vendor: TOSHIBA

[Brad Figg (brad-figg)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.18 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.18-rc1-utopic/

[howard reagan (hwreagan)]

It would be my pleasure to perform the test. I would like some
assistance so I do not mess up my installation if you would not mind. I
have replaced the kernel one other time and that was several versions
back. So if you would send me some current instructions, I will do the
test. I took a peek at this link and want to make sure I select the
version you have ask me to test. I have limited knowledge of obtaining
members or builds from this and it is always when I am tinkering. I
would prefer the test to be good for both of us, okay?

--
May God Bless Your Day!

  Howard W Reagan
  <email address hidden>

On Tue, Oct 21, 2014, at 09:02 AM, Joseph Salisbury wrote:
> Would it be possible for you to test the latest upstream kernel? Refer
> to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
> v3.18 kernel[0].
>
> If this bug is fixed in the mainline kernel, please add the following
> tag 'kernel-fixed-upstream'.
>
> If the mainline kernel does not fix this bug, please add the tag:
> 'kernel-bug-exists-upstream'.
>
> If you are unable to test the mainline kernel, for example it will not
> boot, please add the tag: 'kernel-unable-to-test-upstream'.
> Once testing of the upstream kernel is complete, please mark this bug as
> "Confirmed".
>
>
> Thanks in advance.
>
> [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.18-rc1-utopic/
>
> ** Changed in: linux (Ubuntu)
> Importance: Undecided => Medium
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1381427
>
> Title:
> [TOSHIBA Satellite C655D] suspend/resume failure
>
> Status in “linux” package in Ubuntu:
> Incomplete
>
> Bug description:
> I was logging on to ubuntu 14.10 and received the error condition as
> it wsa display the launcher for unity. Has happen every time since
> installing patches on 10/14/2014.
>
> ProblemType: KernelOops
> DistroRelease: Ubuntu 14.10
> Package: linux-image-3.16.0-22-generic 3.16.0-22.29
> ProcVersionSignature: Ubuntu 3.16.0-22.29-generic 3.16.4
> Uname: Linux 3.16.0-22-generic x86_64
> Annotation: This occured during a previous suspend and prevented it
> from resuming properly.
> ApportVersion: 2.14.7-0ubuntu6
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: howie 2252 F.... pulseaudio
> Date: Tue Oct 14 19:32:02 2014
> DuplicateSignature: suspend/resume:TOSHIBA Satellite C655D:1.80
> ExecutablePath: /usr/share/apport/apportcheckresume
> Failure: suspend/resume
> HibernationDevice: RESUME=UUID=b2c2589c-265f-4f4a-9a59-b587e9a27587
> InstallationDate: Installed on 2014-09-27 (18 days ago)
> InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Alpha amd64
> (20140923)
> InterpreterPath: /usr/bin/python3.4
> MachineType: TOSHIBA Satellite C655D
> ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
> ProcEnviron:
> TERM=linux
> PATH=(custom, no user)
> ProcFB: 0 radeondrmfb
> ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-22-generic
> root=UUI...

[howard reagan (hwreagan)]

I should have mention in my email that I have not experienced the
problem that was reported. I assumed a fix had been in the recent
patches and did not even think of this fact until I got your email. I
working on installing the kernel version 3.18. Thanks you.
Howard

--
May God Bless Your Day!

  Howard W Reagan
  <email address hidden>

On Tue, Oct 21, 2014, at 09:02 AM, Joseph Salisbury wrote:
> Would it be possible for you to test the latest upstream kernel? Refer
> to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
> v3.18 kernel[0].
>
> If this bug is fixed in the mainline kernel, please add the following
> tag 'kernel-fixed-upstream'.
>
> If the mainline kernel does not fix this bug, please add the tag:
> 'kernel-bug-exists-upstream'.
>
> If you are unable to test the mainline kernel, for example it will not
> boot, please add the tag: 'kernel-unable-to-test-upstream'.
> Once testing of the upstream kernel is complete, please mark this bug as
> "Confirmed".
>
>
> Thanks in advance.
>
> [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.18-rc1-utopic/
>
> ** Changed in: linux (Ubuntu)
> Importance: Undecided => Medium
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1381427
>
> Title:
> [TOSHIBA Satellite C655D] suspend/resume failure
>
> Status in “linux” package in Ubuntu:
> Incomplete
>
> Bug description:
> I was logging on to ubuntu 14.10 and received the error condition as
> it wsa display the launcher for unity. Has happen every time since
> installing patches on 10/14/2014.
>
> ProblemType: KernelOops
> DistroRelease: Ubuntu 14.10
> Package: linux-image-3.16.0-22-generic 3.16.0-22.29
> ProcVersionSignature: Ubuntu 3.16.0-22.29-generic 3.16.4
> Uname: Linux 3.16.0-22-generic x86_64
> Annotation: This occured during a previous suspend and prevented it
> from resuming properly.
> ApportVersion: 2.14.7-0ubuntu6
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: howie 2252 F.... pulseaudio
> Date: Tue Oct 14 19:32:02 2014
> DuplicateSignature: suspend/resume:TOSHIBA Satellite C655D:1.80
> ExecutablePath: /usr/share/apport/apportcheckresume
> Failure: suspend/resume
> HibernationDevice: RESUME=UUID=b2c2589c-265f-4f4a-9a59-b587e9a27587
> InstallationDate: Installed on 2014-09-27 (18 days ago)
> InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Alpha amd64
> (20140923)
> InterpreterPath: /usr/bin/python3.4
> MachineType: TOSHIBA Satellite C655D
> ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
> ProcEnviron:
> TERM=linux
> PATH=(custom, no user)
> ProcFB: 0 radeondrmfb
> ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-22-generic
> root=UUID=5389632e-de7f-4d8d-8502-45ec451ce4c1 ro quiet splash
> vt.handoff=7
> PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
> PulseAudio daemon running, or not running as session daemon.
> RelatedPackageVersions:
> linux-restricted-modules-3.1...

[howard reagan (hwreagan)]

I installed 3.18 and when the restart had completed I had lost the
cursor. The unity launcher bar would change as I moved the mouse but I
could not see the pointer only an icon would initialize. I could not
move the pointer to make any selections so I restarted and selected 3.16
in the grub menu. I still have 3.18 installed but will have use 3.16 in
order to function for the present time.

Since I rise veery early the first thing I run is sudo apt-get update &&
sudo apt-get upgrade and as you probably know already the update for the
kernel 3.16.23 was included in the daily updates and installed okay. I
still have not had the problem with logging on that was reported and you
wrote to me on Oct 21.

This probably is not much help to you but please let me know what I can
do next, okay?
--
May God Bless Your Day!

  Howard W Reagan
  <email address hidden>

On Tue, Oct 21, 2014, at 09:02 AM, Joseph Salisbury wrote:
> Would it be possible for you to test the latest upstream kernel? Refer
> to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
> v3.18 kernel[0].
>
> If this bug is fixed in the mainline kernel, please add the following
> tag 'kernel-fixed-upstream'.
>
> If the mainline kernel does not fix this bug, please add the tag:
> 'kernel-bug-exists-upstream'.
>
> If you are unable to test the mainline kernel, for example it will not
> boot, please add the tag: 'kernel-unable-to-test-upstream'.
> Once testing of the upstream kernel is complete, please mark this bug as
> "Confirmed".
>
>
> Thanks in advance.
>
> [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.18-rc1-utopic/
>
> ** Changed in: linux (Ubuntu)
> Importance: Undecided => Medium
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1381427
>
> Title:
> [TOSHIBA Satellite C655D] suspend/resume failure
>
> Status in “linux” package in Ubuntu:
> Incomplete
>
> Bug description:
> I was logging on to ubuntu 14.10 and received the error condition as
> it wsa display the launcher for unity. Has happen every time since
> installing patches on 10/14/2014.
>
> ProblemType: KernelOops
> DistroRelease: Ubuntu 14.10
> Package: linux-image-3.16.0-22-generic 3.16.0-22.29
> ProcVersionSignature: Ubuntu 3.16.0-22.29-generic 3.16.4
> Uname: Linux 3.16.0-22-generic x86_64
> Annotation: This occured during a previous suspend and prevented it
> from resuming properly.
> ApportVersion: 2.14.7-0ubuntu6
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: howie 2252 F.... pulseaudio
> Date: Tue Oct 14 19:32:02 2014
> DuplicateSignature: suspend/resume:TOSHIBA Satellite C655D:1.80
> ExecutablePath: /usr/share/apport/apportcheckresume
> Failure: suspend/resume
> HibernationDevice: RESUME=UUID=b2c2589c-265f-4f4a-9a59-b587e9a27587
> InstallationDate: Installed on 2014-09-27 (18 days ago)
> InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Alpha amd64
> (20140923)
> InterpreterPath: /usr/bin/python3.4
> MachineType: TO...

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]