Comment 0 for bug 1323816

Revision history for this message
sunnycloud (blackhole1002) wrote : [Asus X550CA] Touchpad not working

The touchpad doesn't work properly on my X550CA laptop running with :
- Ubuntu 14.04 64bits (kernel 3.13.0-27-generic)
The cursor doesn't move at all or just barely from time to time. Rigth or left-click doesn't work. The touchpad is not properly recognized by the OS. It seems to recognized it as “PS/2 Logitech Wheel Mouse”, as shown by :

$ xinput --list
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ PS/2 Logitech Wheel Mouse id=13 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
    ↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
    ↳ Power Button id=6 [slave keyboard (3)]
    ↳ Video Bus id=7 [slave keyboard (3)]
    ↳ Sleep Button id=8 [slave keyboard (3)]
    ↳ USB2.0 HD UVC WebCam id=10 [slave keyboard (3)]
    ↳ Asus WMI hotkeys id=11 [slave keyboard (3)]
    ↳ AT Translated Set 2 keyboard id=12 [slave keyboard (3)]

$ lsb_release -rd
Description: Ubuntu 14.04 LTS
Release: 14.04

$ cat /proc/version_signature
Ubuntu 3.13.0-27.50-generic 3.13.11

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-27-generic 3.13.0-27.50
ProcVersionSignature: Ubuntu 3.13.0-27.50-generic 3.13.11
Uname: Linux 3.13.0-27-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: karine 1904 F.... pulseaudio
CurrentDesktop: Unity
Date: Tue May 27 21:41:26 2014
HibernationDevice: RESUME=UUID=6a601bed-a08e-40d4-8116-6b1010237908
InstallationDate: Installed on 2014-05-22 (5 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: ASUSTeK COMPUTER INC. X550CA
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-27-generic.efi.signed root=UUID=9f05464c-221e-46f5-a030-8991e10cf9a6 ro quiet splash i915.i915_enable_rc6=0 vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-27-generic N/A
 linux-backports-modules-3.13.0-27-generic N/A
 linux-firmware 1.127.2
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/24/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X550CA.300
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X550CA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX550CA.300:bd03/24/2014:svnASUSTeKCOMPUTERINC.:pnX550CA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550CA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: X550CA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.