No WiFi - Lenova IdealCentre Q190 Model 57312246

[Lonnie Lee Best]

I just purchased a Lenova IdealCentre Q190 Model 57312246, which comes with Windows 8 installed.

Using Windows 8, the computer's built-in Wi-Fi card works fine, but after installing Ubuntu 13.04 (and fully updating), I'm unable to detect this wifi card in any manner I've tried.

lsusb -v attached.

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: linux-image-3.8.0-29-generic 3.8.0-29.42
ProcVersionSignature: Ubuntu 3.8.0-29.42-generic 3.8.13.5
Uname: Linux 3.8.0-29-generic x86_64
ApportVersion: 2.9.2-0ubuntu8.3
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: lonnie 1350 F.... pulseaudio
 /dev/snd/controlC1: lonnie 1350 F.... pulseaudio
Date: Sun Aug 25 22:55:41 2013
HibernationDevice: RESUME=UUID=b4c126f6-6494-45b5-b71b-61d34393e129
InstallationDate: Installed on 2013-08-26 (0 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
IwConfig:
 eth0 no wireless extensions.

 lo no wireless extensions.
MachineType: LENOVO 10115
MarkForUpload: True
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-29-generic root=UUID=4de7de3d-fd26-4be5-b5e6-c036ae814919 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.8.0-29-generic N/A
 linux-backports-modules-3.8.0-29-generic N/A
 linux-firmware 1.106
RfKill:

SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/21/2012
dmi.bios.vendor: LENOVO
dmi.bios.version: EZKT15AUS
dmi.board.name: INVALID
dmi.board.vendor: LENOVO
dmi.board.version: Win8 STD MM DPK IPG
dmi.chassis.type: 3
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnLENOVO:bvrEZKT15AUS:bd11/21/2012:svnLENOVO:pn10115:pvrIdeaCenterQ190:rvnLENOVO:rnINVALID:rvrWin8STDMMDPKIPG:cvnLENOVO:ct3:cvrChassisVersion:
dmi.product.name: 10115
dmi.product.version: IdeaCenter Q190
dmi.sys.vendor: LENOVO

[Brad Figg (brad-figg)]

This change was made by a bot.

[Daniel Letzeisen (dtl131)]

Your wireless adapter is not Broadcom..

It is "03:00.0 Network controller: Realtek Semiconductor Co., Ltd. Device 8179 (rev 01)"
aka RTL8188EE

[Daniel Letzeisen (dtl131)]

It appears you need a kernel >= 3.10 for that chip to work: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1096989

[Lonnie Lee Best (launchpad-startport)]

Daniel, are you certain I don't have a broadcom? My external USB wi-fi device (that I used only to post the bug) is Realtek. The link I posted from Lenova, says the computer has a broadcom internally.

Also, I have a kernel that's greater than 3.10, already. I'm using 3.8.0-29-generic.

[penalvch (penalvch)]

Lonnie Lee Best, as per http://kernel.ubuntu.com/~kernel-ppa/info/kernel-version-map.html Ubuntu 3.8.0-19.29 is based on upstream 3.8.8, so you would not be using a kernel greater than 3.10.

Hence, could you please confirm this issue exists with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ . If the issue remains, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.11-rc5

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

[Daniel Letzeisen (dtl131)]

@Lonnie: the Realtek device I pointed out is a PCI device (not USB). Also, the duplicate bug showed folks with a Q190 and the same Realtek chipset.

[Lonnie Lee Best (launchpad-startport)]

I just booted the latest daily build of the Ubuntu 13.10 Desktop 64bit (Alpha) live CD, and wi-fi worked perfectly on the Lenova IdealCentre Q190 Model 57312246..

 uname -a
Linux ubuntu 3.11.0-4-generic #9-Ubuntu SMP Mon Aug 26 15:21:06 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux

lspci | grep Wireless
03:00.0 Network controller: Realtek Semiconductor Co., Ltd. RTL8188EE Wireless Network Adapter (rev 01)