Asus 1215b: Suspend unreliable, prevents reboot

[UrkoM]

Suspend works unreliably, failing sometimes.

When suspend works, the following reboot will fail, with a blank screen with a cursor after the BIOS splash screen. It seems to be trying to access the hard drive for booting, but fails, eventually showing the error of no valid boot media present.
Taking out AC power and battery solves the issue, until the next time you try to suspend...

I have tried the procedure for debugging suspend, but I could not identify any device ID in the dmesg output, after the "Magic number" line.
https://wiki.ubuntu.com/DebuggingKernelSuspend

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.2.0-24-generic 3.2.0-24.39
ProcVersionSignature: Ubuntu 3.2.0-24.39-generic 3.2.16
Uname: Linux 3.2.0-24-generic i686
NonfreeKernelModules: wl
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu8
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 1: SB [HDA ATI SB], device 0: ALC269VB Analog [ALC269VB Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: user 1345 f.... lxpanel
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Generic'/'HD-Audio Generic at 0xfeb44000 irq 41'
   Mixer name : 'ATI R6xx HDMI'
   Components : 'HDA:1002aa01,00aa0100,00100200'
   Controls : 6
   Simple ctrls : 1
Card0.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [off]
Card1.Amixer.info:
 Card hw:1 'SB'/'HDA ATI SB at 0xfeb40000 irq 16'
   Mixer name : 'Realtek ALC269VB'
   Components : 'HDA:10ec0269,1043841c,00100100'
   Controls : 15
   Simple ctrls : 8
CurrentDmesg: [ 280.584214] eth1: no IPv6 routers present
Date: Sat Jun 2 08:55:55 2012
HibernationDevice: RESUME=UUID=7ba90f8a-2e17-40d5-8ff0-43493d319256
InstallationMedia: Lubuntu 12.04 "Precise Pangolin" - Release i386 (20120423)
MachineType: ASUSTeK Computer INC. 1215B
ProcEnviron:
 TERM=xterm
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic root=UUID=5a01ca3e-fd66-4e62-9eb3-7123a3028636 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.2.0-24-generic N/A
 linux-backports-modules-3.2.0-24-generic N/A
 linux-firmware 1.79
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/30/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0503
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: 1215B
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: x.xx
dmi.chassis.asset.tag: 0x00000000
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer INC.
dmi.chassis.version: x.x
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0503:bd11/30/2011:svnASUSTeKComputerINC.:pn1215B:pvrx.x:rvnASUSTeKComputerINC.:rn1215B:rvrx.xx:cvnASUSTeKComputerINC.:ct10:cvrx.x:
dmi.product.name: 1215B
dmi.product.version: x.x
dmi.sys.vendor: ASUSTeK Computer INC.
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.25.
ApportVersion: 2.1.1-0ubuntu2
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 1: SB [HDA ATI SB], device 0: ALC269VB Analog [ALC269VB Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: user 1927 F.... pulseaudio
 /dev/snd/controlC0: user 1927 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Generic'/'HD-Audio Generic at 0xfeb44000 irq 42'
   Mixer name : 'ATI R6xx HDMI'
   Components : 'HDA:1002aa01,00aa0100,00100200'
   Controls : 6
   Simple ctrls : 1
Card0.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
Card1.Amixer.info:
 Card hw:1 'SB'/'HDA ATI SB at 0xfeb40000 irq 16'
   Mixer name : 'Realtek ALC269VB'
   Components : 'HDA:10ec0269,1043841c,00100100'
   Controls : 16
   Simple ctrls : 9
CurrentDmesg:
 [ 208.628942] show_signal_msg: 21 callbacks suppressed
 [ 208.628956] gnome-settings-[1834]: segfault at 38 ip b1bdff00 sp bff5edac error 4 in libmouse.so[b1bde000+9000]
 [ 211.968461] gnome-settings-[1891]: segfault at 38 ip b245bf00 sp bfa559cc error 4 in libmouse.so[b245a000+9000]
DistroRelease: Ubuntu 12.10
HibernationDevice: RESUME=UUID=6bff74fe-1cfd-40e9-bee6-ef70c26015fb
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Alpha i386 (20120604.3)
Lsusb:
 Bus 002 Device 002: ID 13d3:5711 IMC Networks
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: ASUSTeK Computer INC. 1215B
Package: linux (not installed)
ProcEnviron:
 LANGUAGE=en_US:en
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.4.0-3-generic root=UUID=bc3066cc-9629-443b-8219-1007d07fab55 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.4.0-3.8-generic 3.4.0
RelatedPackageVersions:
 linux-restricted-modules-3.4.0-3-generic N/A
 linux-backports-modules-3.4.0-3-generic N/A
 linux-firmware 1.80
Tags: quantal running-unity
Uname: Linux 3.4.0-3-generic i686
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 11/30/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0503
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: 1215B
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: x.xx
dmi.chassis.asset.tag: 0x00000000
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer INC.
dmi.chassis.version: x.x
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0503:bd11/30/2011:svnASUSTeKComputerINC.:pn1215B:pvrx.x:rvnASUSTeKComputerINC.:rn1215B:rvrx.xx:cvnASUSTeKComputerINC.:ct10:cvrx.x:
dmi.product.name: 1215B
dmi.product.version: x.x
dmi.sys.vendor: ASUSTeK Computer INC.

[UrkoM (urko-masse)]

Is there any chance we can try to find a workaround?

Where can I look at and tweak what happens with the hard disk controller during suspend/resume?
Any chance it can be fully turned off during suspend?

[penalvch (penalvch)]

UrkoM, thank you for reporting this and helping make Ubuntu better. Please be sure to confirm this issue exists with the latest development release of Ubuntu. ISO CD images are available from http://cdimage.ubuntu.com/daily/current/ . If the issue remains, please run the following command in the development release from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux <replace-with-bug-number>

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.

Please let us know your results. Thanks in advance.

[UrkoM (urko-masse)]

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[UrkoM (urko-masse)]

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[UrkoM (urko-masse)]

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[UrkoM (urko-masse)]

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[UrkoM (urko-masse)]

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[UrkoM (urko-masse)]

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[UrkoM (urko-masse)]

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[UrkoM (urko-masse)]

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[UrkoM (urko-masse)]

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[UrkoM (urko-masse)]

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[UrkoM (urko-masse)]

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[UrkoM (urko-masse)]

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[UrkoM (urko-masse)]

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[UrkoM (urko-masse)]

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[UrkoM (urko-masse)]

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[UrkoM (urko-masse)]

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[UrkoM (urko-masse)]

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[UrkoM (urko-masse)]

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[UrkoM (urko-masse)]

Ok, I have tested with Quantal, using the stock kernel as of today.

I have also tested with mainline kernels 3.4.1 and 3.5rc1.

In all cases, the problem remains: suspend/resume works, but leaves the system unable to reboot.
Any suggestions to try to develop a workaround are welcome.
Where can I look at the SATA or hard disk actions that happen during suspend/resume?

[penalvch (penalvch)]

UrkoM, could you please provide the information following https://wiki.ubuntu.com/DebuggingKernelSuspend#A.22resume-trace.22_debugging_procedure_for_finding_buggy_drivers and https://wiki.ubuntu.com/DebuggingKernelSuspendHibernateResume#Suspending_from_text_mode ?

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

[costavi (costavi)]

I came here from the following previous bug report:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1006918

This is what happens to me:
I have this bug in my Asus 1215b with amd c-60 APU. I currently run kubuntu 12.04.1 and run kernel 3.2.0-32.
I tried most of the tips and recipes found all over the internet and none of them worked.

When I try to suspend my pc I randomly have success or not in waking it up again. In 50-60% percent of the times it does not wake up and when it works, it does not work at the second attempt most of the times.
To recover the computer I need to remove the power cord and the battery, and put them back in place, otherwise the laptop does not boot anymore and the screen remains black.

Changing options in the BIOS or changing from Radeon driver to fglrx doesn't make any difference.

I tried also to install kernel version 3.5.7 from http://kernel.ubuntu.com/~kernel-ppa/ but wasn't able to make the fglrx driver working, so kde came up with no eccects and with slowly moving windows. Then I tried to suspend and the bug was still there, I wasn't able to resume.

[penalvch (penalvch)]

costavi, if you have a bug in Ubuntu, could you please file a new report by executing the following in a terminal:
ubuntu-bug linux

For more on this, please see the Ubuntu Kernel team article:
https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports

the Ubuntu Bug Control and Ubuntu Bug Squad article:
https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue

and Ubuntu Community article:
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

Please note, not filing a new report may delay your problem being addressed as quickly as possible.

Thank you for your understanding.

[costavi (costavi)]

Filed a new bug report:

https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1076103

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]