Comment 7 for bug 2038436

I am really sorry for my incompetence and for any inconvenience.... Here's
the files you requested when the monitor is attached.... Anything else in
need of debugging please let me know I'll gladly... I really hope my
monitor can be used in Ubuntu... Thank you...

On Mon, Oct 9, 2023 at 9:51 AM Daniel van Vugt <email address hidden>
wrote:

> The monitor needs to be connected while you run the commands in comment
> #2. Otherwise we can't debug it.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/2038436
>
> Title:
> System doesnt recognize second monitor
>
> Status in Ubuntu:
> Incomplete
>
> Bug description:
> I am using an old monitor which using a DVI connectors but I used a
> DVI to HDMI adapter which works fine on Windows operating system... My
> monitor is HP W2072a... I hope with the information provided helps...
>
> ProblemType: Bug
> DistroRelease: Ubuntu 22.04
> Package: xorg 1:7.7+23ubuntu2
> ProcVersionSignature: Ubuntu 6.2.0-34.34~22.04.1-generic 6.2.16
> Uname: Linux 6.2.0-34-generic x86_64
> ApportVersion: 2.20.11-0ubuntu82.5
> Architecture: amd64
> BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
> CasperMD5CheckResult: pass
> CompositorRunning: None
> CurrentDesktop: ubuntu:GNOME
> Date: Wed Oct 4 21:17:37 2023
> DistUpgraded: Fresh install
> DistroCodename: jammy
> DistroVariant: ubuntu
> ExtraDebuggingInterest: Yes, if not too technical
> GraphicsCard:
> Intel Corporation Alder Lake-P Integrated Graphics Controller
> [8086:46a6] (rev 0c) (prog-if 00 [VGA controller])
> Subsystem: Device [1b50:1018]
> InstallationDate: Installed on 2023-09-30 (3 days ago)
> InstallationMedia: Ubuntu 22.04.3 LTS "Jammy Jellyfish" - Release amd64
> (20230807.2)
> MachineType: ILLEGEAR SDN BHD ATOMIC 16
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-34-generic
> root=UUID=e60cc65c-b597-415b-b294-3cb6a76ecbd0 ro quiet splash vt.handoff=7
> SourcePackage: xorg
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 07/26/2022
> dmi.bios.release: 0.2
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: Q3AIL.02
> dmi.board.asset.tag: Default string be filled by O.E.M
> dmi.board.name: ATOMIC
> dmi.board.vendor: ILLEGEAR SDN BHD
> dmi.board.version: Default string be filled by O.E.M
> dmi.chassis.asset.tag: Default string be filled by O.E.M
> dmi.chassis.type: 9
> dmi.chassis.vendor: Default string be filled by O.E.M
> dmi.chassis.version: Default string be filled by O.E.M
> dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvrQ3AIL.02:bd07/26/2022:br0.2:svnILLEGEARSDNBHD:pnATOMIC16:pvrDefaultstringbefilledbyO.E.M:rvnILLEGEARSDNBHD:rnATOMIC:rvrDefaultstringbefilledbyO.E.M:cvnDefaultstringbefilledbyO.E.M:ct9:cvrDefaultstringbefilledbyO.E.M:skuATOMIC16-ADL1:
> dmi.product.family: ATOMIC
> dmi.product.name: ATOMIC 16
> dmi.product.sku: ATOMIC16-ADL1
> dmi.product.version: Default string be filled by O.E.M
> dmi.sys.vendor: ILLEGEAR SDN BHD
> version.compiz: compiz N/A
> version.libdrm2: libdrm2 2.4.113-2~ubuntu0.22.04.1
> version.libgl1-mesa-dri: libgl1-mesa-dri 23.0.4-0ubuntu1~22.04.1
> version.libgl1-mesa-glx: libgl1-mesa-glx N/A
> version.xserver-xorg-core: xserver-xorg-core 2:21.1.4-2ubuntu1.7~22.04.1
> version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
> version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-2ubuntu1
> version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.99.917+git20210115-1
> version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
> 1:1.0.17-2build1
>
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>