Broadcom Firmware Missing for Live CD Precise Pangolin RC

[Stephen V. Williams]

When installing ubuntu or running the live edition from CD the wireless card reports as "Firmware Missing". During the installation process it will detect the card as a Wireless Network to select (odd). This could cause confusion for in-experienced computer users who won't understand what they are seeing. If you are installing on a laptop your first inclination is to use wireless so this missing feature problematic.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: wireless-tools 30~pre9-5ubuntu2
ProcVersionSignature: Ubuntu 3.2.0-23.36-generic 3.2.14
Uname: Linux 3.2.0-23-generic x86_64
ApportVersion: 2.0.1-0ubuntu5
Architecture: amd64
Date: Thu Apr 19 20:54:21 2012
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta amd64+mac (20120419)
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: wireless-tools
UpgradeStatus: No upgrade log present (probably fresh install)
---
ApportVersion: 2.0.1-0ubuntu5
Architecture: amd64
Dependencies:

DistroRelease: Ubuntu 12.04
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta amd64+mac (20120419)
Package: linux-firmware 1.79
PackageArchitecture: all
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 3.2.0-23.36-generic 3.2.14
Tags: precise
Uname: Linux 3.2.0-23-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo

[Ubuntu QA Website (ubuntuqa)]

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/985968

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Mathieu Trudel-Lapierre (cyphermox)]

Broadcom firmware depends on a number of different factors. Maybe your card requires the proprietary broadcom driver, which we can't ship with the CD?

While doing the installation, have you clicked "Install third-party software" on the first or second screen of the installer? This would enable downloading the driver from the Internet, which however will obviously require a wired connection.

linux-firmware itself ships some firmware for the broadcom devices already.

[Mathieu Trudel-Lapierre (cyphermox)]

If you could please run 'apport-collect 985968' from the system which is experiencing this issue it would help a lot in debugging.

Thanks!

[Stephen V. Williams (svwilliams)]

I'll run that tonight when I get home. Also there is another bug #985965 which relates to Additional Drivers doesn't find the Broadcom wireless drivers when connected to the internet with an ethernet cord.

[Stephen V. Williams (svwilliams)]

Sorry for the delay, let me know if there is anything else you'd like me to do or test ...

[cmcanulty (cmcanulty)]

The trouble is I get the freeze before the install 3rd party software screen I get a freeze on the splash screen and after 3 days of testing different F6 perameters I see it is a missing firmware issue even though the laptop currently has the firmware ionstalled and wireless works with 11.10. I don't know how to install firmware from the live CD.

[Seth Forshee (sforshee)]

The freeze due to missing firmware is a bug. We have a fix, see bug #950295.