Comment 19 for bug 2036862

Revision history for this message
Eduardo P. Gomez (eduapps) wrote : Re: [Bug 2036862] Re: ath10k_pci (QCA9377) firmware crashes when charger plugged

Indeed, these logs are from the current boot. When I get home I will
reproduce this bug.

Em sex., 22 de set. de 2023 03:10, Juerg Haefliger <
<email address hidden>> escreveu:

> I'm not seeing any problems in the provided dmesg log. Please attach
> full logs that show the problems. You can use 'journalctl -b X' to show
> logs from previous boots.
>
> $ sudo journalctl -b 0 # current boot
> $ sudo journalctl -b -1 # previous boot
>
> and so on.
>
> Show all available boot logs:
> $ journalctl --list-boots
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/2036862
>
> Title:
> ath10k_pci (QCA9377) firmware crashes when charger plugged
>
> Status in linux package in Ubuntu:
> Incomplete
> Status in linux-firmware package in Ubuntu:
> New
>
> Bug description:
> This issue only occurs when charger is plugged. My network adapter is
> built-in in my laptop (it's not an usb).
> I'm also connected in a 5ghz network, so i suggest using it.
>
> === How to reproduce ==
> * shutdown your laptop (do not use reboot option);
> * connect charger to laptop and turn it on; (the firmware should start
> and connect to the 5ghz network)
> * If no error is thrown, continue using your laptop and your wlan
> device. It took me about 5 minutes to get a "firmware crash" error with
> code "-11".
> * If the firmware crashed, reboot (using shutdown command) your laptop
> with charger plugged in.
> You might similar error: "device descriptor read/64, error -71"
> * Temporary fix: Unplug the charger and reboot using shutdown command
> (two times as it might not work for the first)
>
> === Device Info: ===
> # uname -a && lsb_release -a:
> Linux eduapps 6.2.0-33-generic #33-Ubuntu SMP PREEMPT_DYNAMIC Tue Sep 5
> 14:49:19 UTC 2023 x86_64 x86_64 x86_64 GNU/Linux
> No LSB modules are available.
> Distributor ID: Ubuntu
> Description: Ubuntu 23.04
> Release: 23.04
> Codename: lunar
>
> # apt-cache policy linux-firmware:
> linux-firmware:
> Instalado: 20230323.gitbcdcfbcf-0ubuntu1.6
> Candidato: 20230323.gitbcdcfbcf-0ubuntu1.6
> Tabela de versão:
> *** 20230323.gitbcdcfbcf-0ubuntu1.6 500
> 500 http://br.archive.ubuntu.com/ubuntu lunar-updates/main
> amd64 Packages
> 500 http://br.archive.ubuntu.com/ubuntu lunar-updates/main i386
> Packages
> 100 /var/lib/dpkg/status
> 20230323.gitbcdcfbcf-0ubuntu1.2 500
> 500 http://br.archive.ubuntu.com/ubuntu lunar-security/main
> amd64 Packages
> 500 http://br.archive.ubuntu.com/ubuntu lunar-security/main
> i386 Packages
> 20230323.gitbcdcfbcf-0ubuntu1 500
> 500 http://br.archive.ubuntu.com/ubuntu lunar/main amd64
> Packages
> 500 http://br.archive.ubuntu.com/ubuntu lunar/main i386 Packages
>
> # cat /var/log/dmesg.0:
> [...]
> [ 9.852826] kernel: i915 0000:00:02.0: [drm] fb0: i915drmfb frame
> buffer device
> [ 9.964095] kernel: snd_hda_codec_realtek hdaudioC0D0: autoconfig for
> ALC256: line_outs=1 (0x14/0x0/0x0/0x0/0x0) type:speaker
> [ 9.964109] kernel: snd_hda_codec_realtek hdaudioC0D0:
> speaker_outs=0 (0x0/0x0/0x0/0x0/0x0)
> [ 9.964112] kernel: snd_hda_codec_realtek hdaudioC0D0: hp_outs=1
> (0x21/0x0/0x0/0x0/0x0)
> [ 9.964115] kernel: snd_hda_codec_realtek hdaudioC0D0: mono:
> mono_out=0x0
> [ 9.964117] kernel: snd_hda_codec_realtek hdaudioC0D0: inputs:
> [ 9.964120] kernel: snd_hda_codec_realtek hdaudioC0D0: Headset
> Mic=0x19
> [ 9.964122] kernel: snd_hda_codec_realtek hdaudioC0D0: Internal
> Mic=0x1b
> [ 9.964124] kernel: snd_hda_codec_realtek hdaudioC0D0: Internal
> Mic=0x13
> [ 10.037952] kernel: input: HDA Intel PCH Headphone as
> /devices/pci0000:00/0000:00:0e.0/sound/card0/input13
> [ 10.038029] kernel: input: HDA Intel PCH HDMI/DP,pcm=3 as
> /devices/pci0000:00/0000:00:0e.0/sound/card0/input14
> [ 10.038091] kernel: input: HDA Intel PCH HDMI/DP,pcm=7 as
> /devices/pci0000:00/0000:00:0e.0/sound/card0/input15
> [ 10.038153] kernel: input: HDA Intel PCH HDMI/DP,pcm=8 as
> /devices/pci0000:00/0000:00:0e.0/sound/card0/input16
> [ 13.658522] kernel: kauditd_printk_skb: 73 callbacks suppressed
> [ 13.658528] kernel: audit: type=1400 audit(1695260291.507:85):
> apparmor="DENIED" operation="capable" class="cap"
> profile="/snap/snapd/20092/usr/lib/snapd/snap-confine" pid=835
> comm="snap-confine" capability=12 capname="net_admin"
> [ 13.659312] kernel: audit: type=1400 audit(1695260291.507:86):
> apparmor="DENIED" operation="capable" class="cap"
> profile="/snap/snapd/20092/usr/lib/snapd/snap-confine" pid=835
> comm="snap-confine" capability=38 capname="perfmon"
> [ 13.703536] kernel: loop22: detected capacity change from 0 to 8
> [ 14.776596] kernel: usb 1-1: new full-speed USB device number 8 using
> xhci_hcd
> [ 14.905067] kernel: usb 1-1: device descriptor read/64, error -71
> [ 15.148740] kernel: usb 1-1: device descriptor read/64, error -71
> [ 15.392606] kernel: usb 1-1: new full-speed USB device number 9 using
> xhci_hcd
> [ 15.524631] kernel: usb 1-1: device descriptor read/64, error -71
> ---
> ProblemType: Bug
> ApportVersion: 2.26.1-0ubuntu2
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: eduardo 1647 F.... wireplumber
> /dev/snd/seq: eduardo 1641 F.... pipewire
> CRDA: N/A
> CasperMD5CheckResult: pass
> CurrentDesktop: ubuntu:GNOME
> Dependencies: firmware-sof-signed 2.2.4-1
> DistroRelease: Ubuntu 23.04
> InstallationDate: Installed on 2023-06-24 (88 days ago)
> InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64
> (20230418)
> Lsusb:
> Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
> Bus 001 Device 004: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129
> Card Reader Controller
> Bus 001 Device 003: ID 13d3:5a11 IMC Networks USB2.0 VGA UVC WebCam
> Bus 001 Device 002: ID 04ca:301c Lite-On Technology Corp.
> Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> MachineType: ASUSTeK COMPUTER INC. VivoBook 15_ASUS Laptop X540MA_X540MA
> Package: linux-firmware 20230323.gitbcdcfbcf-0ubuntu1.6
> PackageArchitecture: all
> ProcEnviron:
> LANG=pt_BR.UTF-8
> PATH=(custom, no user)
> SHELL=/bin/bash
> TERM=xterm-256color
> ProcFB: 0 i915drmfb
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-33-generic
> root=UUID=a454b9cb-2da2-47bf-bae2-7ffe871f895b ro quiet splash vt.handoff=7
> ProcVersionSignature: Ubuntu 6.2.0-33.33-generic 6.2.16
> PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
> PulseAudio daemon running, or not running as session daemon.
> RelatedPackageVersions:
> linux-restricted-modules-6.2.0-33-generic N/A
> linux-backports-modules-6.2.0-33-generic N/A
> linux-firmware
> 20230323.gitbcdcfbcf-0ubuntu1.6
> Tags: lunar
> Uname: Linux 6.2.0-33-generic x86_64
> UpgradeStatus: No upgrade log present (probably fresh install)
> UserGroups: N/A
> _MarkForUpload: True
> dmi.bios.date: 01/12/2021
> dmi.bios.release: 5.13
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: X540MA.319
> dmi.board.asset.tag: ATN12345678901234567
> dmi.board.name: X540MA
> dmi.board.vendor: ASUSTeK COMPUTER INC.
> dmi.board.version: 1.0
> dmi.chassis.asset.tag: No Asset Tag
> dmi.chassis.type: 10
> dmi.chassis.vendor: ASUSTeK COMPUTER INC.
> dmi.chassis.version: 1.0
> dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvrX540MA.319:bd01/12/2021:br5.13:svnASUSTeKCOMPUTERINC.:pnVivoBook15_ASUSLaptopX540MA_X540MA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX540MA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:sku:
> dmi.product.family: VivoBook
> dmi.product.name: VivoBook 15_ASUS Laptop X540MA_X540MA
> dmi.product.version: 1.0
> dmi.sys.vendor: ASUSTeK COMPUTER INC.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2036862/+subscriptions
>
>