ath10k_pci (QCA9377) firmware crashes when charger plugged
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned | ||
linux-firmware (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
This issue only occurs when charger is plugged. My network adapter is built-in in my laptop (it's not an usb).
I'm also connected in a 5ghz network, so i suggest using it.
=== How to reproduce ==
* shutdown your laptop (do not use reboot option);
* connect charger to laptop and turn it on; (the firmware should start and connect to the 5ghz network)
* If no error is thrown, continue using your laptop and your wlan device. It took me about 5 minutes to get a "firmware crash" error with code "-11".
* If the firmware crashed, reboot (using shutdown command) your laptop with charger plugged in.
You might similar error: "device descriptor read/64, error -71"
* Temporary fix: Unplug the charger and reboot using shutdown command (two times as it might not work for the first)
=== Device Info: ===
# uname -a && lsb_release -a:
Linux eduapps 6.2.0-33-generic #33-Ubuntu SMP PREEMPT_DYNAMIC Tue Sep 5 14:49:19 UTC 2023 x86_64 x86_64 x86_64 GNU/Linux
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 23.04
Release: 23.04
Codename: lunar
# apt-cache policy linux-firmware:
linux-firmware:
Instalado: 20230323.
Candidato: 20230323.
Tabela de versão:
*** 20230323.
500 http://
500 http://
100 /var/lib/
20230323.
500 http://
500 http://
20230323.
500 http://
500 http://
# cat /var/log/dmesg.0:
[...]
[ 9.852826] kernel: i915 0000:00:02.0: [drm] fb0: i915drmfb frame buffer device
[ 9.964095] kernel: snd_hda_
[ 9.964109] kernel: snd_hda_
[ 9.964112] kernel: snd_hda_
[ 9.964115] kernel: snd_hda_
[ 9.964117] kernel: snd_hda_
[ 9.964120] kernel: snd_hda_
[ 9.964122] kernel: snd_hda_
[ 9.964124] kernel: snd_hda_
[ 10.037952] kernel: input: HDA Intel PCH Headphone as /devices/
[ 10.038029] kernel: input: HDA Intel PCH HDMI/DP,pcm=3 as /devices/
[ 10.038091] kernel: input: HDA Intel PCH HDMI/DP,pcm=7 as /devices/
[ 10.038153] kernel: input: HDA Intel PCH HDMI/DP,pcm=8 as /devices/
[ 13.658522] kernel: kauditd_printk_skb: 73 callbacks suppressed
[ 13.658528] kernel: audit: type=1400 audit(169526029
[ 13.659312] kernel: audit: type=1400 audit(169526029
[ 13.703536] kernel: loop22: detected capacity change from 0 to 8
[ 14.776596] kernel: usb 1-1: new full-speed USB device number 8 using xhci_hcd
[ 14.905067] kernel: usb 1-1: device descriptor read/64, error -71
[ 15.148740] kernel: usb 1-1: device descriptor read/64, error -71
[ 15.392606] kernel: usb 1-1: new full-speed USB device number 9 using xhci_hcd
[ 15.524631] kernel: usb 1-1: device descriptor read/64, error -71
---
ProblemType: Bug
ApportVersion: 2.26.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/seq: eduardo 1641 F.... pipewire
CRDA: N/A
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
Dependencies: firmware-sof-signed 2.2.4-1
DistroRelease: Ubuntu 23.04
InstallationDate: Installed on 2023-06-24 (88 days ago)
InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
Bus 001 Device 003: ID 13d3:5a11 IMC Networks USB2.0 VGA UVC WebCam
Bus 001 Device 002: ID 04ca:301c Lite-On Technology Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. VivoBook 15_ASUS Laptop X540MA_X540MA
Package: linux-firmware 20230323.
PackageArchitec
ProcEnviron:
LANG=pt_BR.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageV
linux-
linux-
linux-firmware 20230323.
Tags: lunar
Uname: Linux 6.2.0-33-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: N/A
_MarkForUpload: True
dmi.bios.date: 01/12/2021
dmi.bios.release: 5.13
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X540MA.319
dmi.board.
dmi.board.name: X540MA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.family: VivoBook
dmi.product.name: VivoBook 15_ASUS Laptop X540MA_X540MA
dmi.product.
dmi.sys.vendor: ASUSTeK COMPUTER INC.
This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 2036862
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.