Comment 6 for bug 1813429

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Chad Paine (chadpaine) wrote :

Yes, that's the proper time code.

Yes, I'm also sure that it's not a problem with the physical connection.

A) Problem with USB hub/connector

No. Following the same steps but replacing the phone with a regular USB (EMTEC-brand) 64GB thumb drive, and using the same USB connector, I am able to move the music folders/files over with no errors.

B) Problem with the phone / charging cable

When I first connect the phone to the computer, the phone asks me to allow/disallow USB file transfer. Also, the phone charges whenever it is plugged in to an applicable USB port, even during data transfer. The phone never stopped charging during the event; neither did the phone indicate any need to reconnect to the computer nor have me re-authorize data transfer. This indicates the phone never thought it had been disconnected from the power source, at least. If there's a diagnosable problem on the phone's side, I wouldn't know how to debug that.

As for the cable, it's new. I have used it only three times, and keep it wrapped up in the original packaging when not in use. I've only used the cable between my phone and the computer in question, though. As indicated before, however, I don't think there's a problem with the cord because the phone never stopped charging during the event.

I do have other devices I can attempt to move files between, but haven't given that a go yet. I'm
now moving the music files off my computer and onto a flash for some testing on another box later this afternoon.