Attempting to copy music (m4a) files from laptop to external device (LG G7 phone connected via usb cable) via mass copy-paste of a list of directories. Randomly, copy/paste will stop and error reported.
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
libmtp (Ubuntu) |
New
|
Low
|
Unassigned |
Bug Description
Steps to reproduce:
1) Plug phone into computer.
2) Copy a large number of directories with nested file structures to phone from computer hard drive, via Nautilus: [highlight files on computer, then ctrl-c; go to directory on phone, then ctrl-v].
Expected outcome: No copy errors.
Actual Outcome: Usually, the expected outcome; randomly, Error:
"Error while copying <filename>.m4a>. There was an error copying the file into
mtp:
Options: ["Cancel","Skip All","Skip"].
I can't force reproducibility, sometimes it won't complain, but larger copy/paste datasets correlate to more likely ending up with an error.
Workarounds: At error, select 'Cancel'; delete the offending subdirectory/file from the phone; restart the copy-paste operation from the point of failure; repeat as necessary.
lsb_release -rd: "Ubuntu 18.10"
apt-cache policy nautilus:
"nautilus:
Installed: 1:3.26.4-0ubuntu7.1
Candidate: 1:3.26.4-0ubuntu7.1
Version table:
*** 1:3.26.4-0ubuntu7.1 500
500 http://
100 /var/lib/
1:
500 http://
ProblemType: Bug
DistroRelease: Ubuntu 18.10
Package: nautilus 1:3.26.4-0ubuntu7.1
ProcVersionSign
Uname: Linux 4.18.0-13-generic x86_64
ApportVersion: 2.20.10-0ubuntu13.1
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Sat Jan 26 14:01:47 2019
ExecutablePath: /usr/bin/nautilus
GsettingsChanges: b'org.gnome.
InstallationDate: Installed on 2019-01-10 (16 days ago)
InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3)
ProcEnviron:
SHELL=/bin/bash
XDG_RUNTIME_
PATH=(custom, no user)
LANG=en_US.UTF-8
SourcePackage: nautilus
UpgradeStatus: No upgrade log present (probably fresh install)
usr_lib_nautilus:
Changed in nautilus (Ubuntu): | |
status: | Incomplete → New |
Thank you for your bug report, could you give some details on how is connected your phone? with a cable in mtp mode? Could you also add the journalctl log from a session which showed the issue? (and maybe include a screenshot of the error dialogà