Ubuntu
libmtp package

  1. Bug #1810176
  2. Comment #7

Comment 7 for bug 1810176

Revision history for this message
Gareth Evans (garethevans-9) wrote :

I am experiencing this problem on Ubuntu Mate 18.04.2 reading/writing the

/DCIM/Camera

folder on a Samsung Galaxy S5 mini with Android 6.0.1

The first ~250 of 550 jpg images copy successfully, then file the operation window freezes and does not respond to clicking the cancel button.

/var/log/syslog shows

Jul 15 03:24:41 xxxx gvfsd[3824]: Error 2: Error 02ff: PTP I/O Error
Jul 15 03:24:54 xxxx gvfsd[3824]: Error 2: PTP Layer error 02ff: LIBMTP_Get_Files_And_Folders(): could not get object handles.

When /DCIM/Camera/ is accessed, Caja navigation freezes, eventually producing the "could not get object handles" error.