Comment 32 for bug 330383

I have the same problem with my Creative Zen.

If i plug into the usb, the Zen enters in mtp-mode, but there isn't a link in Places or Desktop or anywhere else and i cannot connect it with other software like mtpfs.

My solution:

 * Disconnect the Zen
 * Before opening a session (or close the current session), enter in a terminal with ctrl + alt + f2
 * Install mtpfs (if not present): sudo apt-get install mtpfs
 * Create a directory called mtpzen (if not present): mkdir mtpzen
 * Connect the Zen: it won't enter mtp-mode because nautilus is not present
 * Execute mtpfs with: mtpfs mtpzen
 * Go back to graphic mode with ctrl + alt + f7 and enter user/password
 * Use Places -> mtpzen or Desktop -> mtpzen as a drive
 * Unmount it when finished
 * Disconnect the Zen

Hope that helps