Comment 5 for bug 2015318

still using the computer

On Tue, Mar 5, 2024, 06:56 Scarlett Gately Moore <email address hidden>
wrote:

> Please forgive the delay, I only recently started back working on
> kubuntu, am I to understand enabling backports did fix the issue or is
> this still an issue? Thanks
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/2015318
>
> Title:
> in 22.04.2 on April 4 the kscreen utility stopped working and screen
> was stuck at 1024x768
>
> Status in kscreen package in Ubuntu:
> New
>
> Bug description:
> We have an unusuable computer after an apt upgrade
>
> I run kubuntu 22.04.2
>
> The screen is stuck at 1024x768 and the menus and everything are close
> to unusable.
>
> I went to the virtual console and it works fine at 1920x1080,
> i ran an update again and restarted the computer
> no packages updated.
>
> I went back and poked thru the KDE menus and tried to change the
> screen resolution, but it said the kkscreen was unavailable. I
> verified it is installed.
>
> on reddit it said to upgrade to ppa backports to fix the problem, this
> has happened before
>
> Our computer uses an older integrated intel graphics
> on an optiplex 3010 with a pentium circa windows 7.
>
> when the computer restarts i may be able to add details but this is a
> very severe problem the computer is unusable
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/kscreen/+bug/2015318/+subscriptions
>
>