Comment 4 for bug 329055

Revision history for this message
Joe MIs (joemis1964) wrote : Re: [Bug 329055] Re: Can't open file after upgrading

OK - with all options unchecked, the file opens. Should I re-enable the checks one at a time to see which is the bad one?

Thanks - at least I know my data is intact.

Joe

----- Original Message ----
From: Hei Ku <email address hidden>
To: <email address hidden>
Sent: Sunday, February 15, 2009 7:23:14 PM
Subject: [Bug 329055] Re: Can't open file after upgrading

Try running: kmymoney2 -n
That will open kmm with no file open. Go to Configure, Home page settings, uncheck all. Try opening your file now.

If that doesn't work, can you get a backtrace of the error?
Here you can find the instructions on how to do that:
http://forum.kde.org/how-to-get-a-backtrace-of-kmymoney-t-32596.html

That should help us find where the problem is.

--
Can't open file after upgrading
https://bugs.launchpad.net/bugs/329055
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Status in “kmymoney2” source package in Ubuntu: New

Bug description:
Binary package hint: kmymoney2

Just upgraded to Ubuntu 8.10, which updated kmymoney to 0.9. I cannot open my data file created with the older 0.8 version. The program starts, the status bar says something like "loading user information" and then the program simply goes away - vanishes from my screen with no error message of any kind.

I've been able to open the program by moving my data so it comes up as if it is a new install, but the same "crash" happens when I try to do a "File, Open" on either my current file or any of my backup copies (going back months). I REALLY would like to have access since we're coming up on income tax time...

Any ideas?

Thanks,

Joe