Can't open file after upgrading

[Joe MIs]

Binary package hint: kmymoney2

Just upgraded to Ubuntu 8.10, which updated kmymoney to 0.9. I cannot open my data file created with the older 0.8 version. The program starts, the status bar says something like "loading user information" and then the program simply goes away - vanishes from my screen with no error message of any kind.

I've been able to open the program by moving my data so it comes up as if it is a new install, but the same "crash" happens when I try to do a "File, Open" on either my current file or any of my backup copies (going back months). I REALLY would like to have access since we're coming up on income tax time...

Any ideas?

Thanks,

Joe

[Hei Ku (asoliverez)]

The package in Ubuntu is broken in different several ways.
Can you try installing from a PPA with a more updated version?
https://edge.launchpad.net/~claydoh/+archive

This one has an updated version which works very well in Ubuntu.
Uninstall your current version, add the repository and install this one.
The package is called "KMyMoney CVS ......"

[Joe MIs (joemis1964)]

Did a clean wipe and install of Ubuntu, and then followed your instructions. Now I am running 0.9.2-CVS (Using KDE 3.5.10). I get a little further - now after a FILE/OPEN the status bar goes as far as "Fixing Transactions", and then goes away as I described.

Any thoughts?...

Joe

--- On Fri, 2/13/09, Hei Ku <email address hidden> wrote:

> From: Hei Ku <email address hidden>
> Subject: [Bug 329055] Re: Can't open file after upgrading
> To: <email address hidden>
> Date: Friday, February 13, 2009, 10:30 PM
> The package in Ubuntu is broken in different several ways.
> Can you try installing from a PPA with a more updated
> version?
> https://edge.launchpad.net/~claydoh/+archive
>
> This one has an updated version which works very well in
> Ubuntu.
> Uninstall your current version, add the repository and
> install this one.
> The package is called "KMyMoney CVS ......"
>
> --
> Can't open file after upgrading
> https://bugs.launchpad.net/bugs/329055
> You received this bug notification because you are a direct
> subscriber
> of the bug.
>
> Status in “kmymoney2” source package in Ubuntu: New
>
> Bug description:
> Binary package hint: kmymoney2
>
> Just upgraded to Ubuntu 8.10, which updated kmymoney to
> 0.9. I cannot open my data file created with the older 0.8
> version. The program starts, the status bar says something
> like "loading user information" and then the
> program simply goes away - vanishes from my screen with no
> error message of any kind.
>
> I've been able to open the program by moving my data so
> it comes up as if it is a new install, but the same
> "crash" happens when I try to do a "File,
> Open" on either my current file or any of my backup
> copies (going back months). I REALLY would like to have
> access since we're coming up on income tax time...
>
> Any ideas?
>
> Thanks,
>
> Joe

[Hei Ku (asoliverez)]

Try running: kmymoney2 -n
That will open kmm with no file open. Go to Configure, Home page settings, uncheck all. Try opening your file now.

If that doesn't work, can you get a backtrace of the error?
Here you can find the instructions on how to do that:
http://forum.kde.org/how-to-get-a-backtrace-of-kmymoney-t-32596.html

That should help us find where the problem is.

[Joe MIs (joemis1964)]

OK - with all options unchecked, the file opens. Should I re-enable the checks one at a time to see which is the bad one?

Thanks - at least I know my data is intact.

Joe

----- Original Message ----
From: Hei Ku <email address hidden>
To: <email address hidden>
Sent: Sunday, February 15, 2009 7:23:14 PM
Subject: [Bug 329055] Re: Can't open file after upgrading

Try running: kmymoney2 -n
That will open kmm with no file open. Go to Configure, Home page settings, uncheck all. Try opening your file now.

If that doesn't work, can you get a backtrace of the error?
Here you can find the instructions on how to do that:
http://forum.kde.org/how-to-get-a-backtrace-of-kmymoney-t-32596.html

That should help us find where the problem is.

--
Can't open file after upgrading
https://bugs.launchpad.net/bugs/329055
You received this bug notification because you are a direct subscriber
of the bug.

Status in “kmymoney2” source package in Ubuntu: New

Bug description:
Binary package hint: kmymoney2

Just upgraded to Ubuntu 8.10, which updated kmymoney to 0.9. I cannot open my data file created with the older 0.8 version. The program starts, the status bar says something like "loading user information" and then the program simply goes away - vanishes from my screen with no error message of any kind.

I've been able to open the program by moving my data so it comes up as if it is a new install, but the same "crash" happens when I try to do a "File, Open" on either my current file or any of my backup copies (going back months). I REALLY would like to have access since we're coming up on income tax time...

Any ideas?

Thanks,

Joe

[Hei Ku (asoliverez)]

Ok. If you can check one by one, that would be great. My guess is that it is the Forecast one. That was a problem in that version.

Also, if you can save your file as anonymous, compress it and attach it to the bug, that would be great. That way I can check it and make sure it is working fine in the newest version.
Thanks!

[Joe MIs (joemis1964)]

Good call - it was the Networth Forecast.

I'll be happy to send out a file, but how do I "save as anonymous"?

Joe

----- Original Message ----
From: Hei Ku <email address hidden>
To: <email address hidden>
Sent: Monday, February 16, 2009 3:46:54 PM
Subject: [Bug 329055] Re: Can't open file after upgrading

Ok. If you can check one by one, that would be great. My guess is that
it is the Forecast one. That was a problem in that version.

Also, if you can save your file as anonymous, compress it and attach it to the bug, that would be great. That way I can check it and make sure it is working fine in the newest version.
Thanks!

--
Can't open file after upgrading
https://bugs.launchpad.net/bugs/329055
You received this bug notification because you are a direct subscriber
of the bug.

Status in “kmymoney2” source package in Ubuntu: New

Bug description:
Binary package hint: kmymoney2

Just upgraded to Ubuntu 8.10, which updated kmymoney to 0.9. I cannot open my data file created with the older 0.8 version. The program starts, the status bar says something like "loading user information" and then the program simply goes away - vanishes from my screen with no error message of any kind.

I've been able to open the program by moving my data so it comes up as if it is a new install, but the same "crash" happens when I try to do a "File, Open" on either my current file or any of my backup copies (going back months). I REALLY would like to have access since we're coming up on income tax time...

Any ideas?

Thanks,

Joe

[Hei Ku (asoliverez)]

Go to Save As, in the File menu. In the dialog, you can choose the file
format. Choose anonymous file.

It is most likely an old bug, but I want to verify it anyway.

On Tue, Feb 17, 2009 at 6:39 PM, Joe MIs <email address hidden> wrote:

> Good call - it was the Networth Forecast.
>
> I'll be happy to send out a file, but how do I "save as anonymous"?
>
> Joe
>
>
> ----- Original Message ----
> From: Hei Ku <email address hidden>
> To: <email address hidden>
> Sent: Monday, February 16, 2009 3:46:54 PM
> Subject: [Bug 329055] Re: Can't open file after upgrading
>
> Ok. If you can check one by one, that would be great. My guess is that
> it is the Forecast one. That was a problem in that version.
>
> Also, if you can save your file as anonymous, compress it and attach it to
> the bug, that would be great. That way I can check it and make sure it is
> working fine in the newest version.
> Thanks!
>
> --
> Can't open file after upgrading
> https://bugs.launchpad.net/bugs/329055
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in "kmymoney2" source package in Ubuntu: New
>
> Bug description:
> Binary package hint: kmymoney2
>
> Just upgraded to Ubuntu 8.10, which updated kmymoney to 0.9. I cannot
> open my data file created with the older 0.8 version. The program
> starts, the status bar says something like "loading user information"
> and then the program simply goes away - vanishes from my screen with no
> error message of any kind.
>
> I've been able to open the program by moving my data so it comes up as
> if it is a new install, but the same "crash" happens when I try to do a
> "File, Open" on either my current file or any of my backup copies (going
> back months). I REALLY would like to have access since we're coming up
> on income tax time...
>
> Any ideas?
>
> Thanks,
>
> Joe
>
> --
> Can't open file after upgrading
> https://bugs.launchpad.net/bugs/329055
> You received this bug notification because you are subscribed to
> kmymoney2 in ubuntu.
>

[Joe MIs (joemis1964)]

Here you go - let me know what you find...

Thanks for your help!

Joe

----- Original Message ----
From: Hei Ku <email address hidden>
To: <email address hidden>
Sent: Tuesday, February 17, 2009 4:53:11 PM
Subject: Re: [Bug 329055] Re: Can't open file after upgrading

Go to Save As, in the File menu. In the dialog, you can choose the file
format. Choose anonymous file.

It is most likely an old bug, but I want to verify it anyway.

On Tue, Feb 17, 2009 at 6:39 PM, Joe MIs <email address hidden> wrote:

> Good call - it was the Networth Forecast.
>
> I'll be happy to send out a file, but how do I "save as anonymous"?
>
> Joe
>
>
> ----- Original Message ----
> From: Hei Ku <email address hidden>
> To: <email address hidden>
> Sent: Monday, February 16, 2009 3:46:54 PM
> Subject: [Bug 329055] Re: Can't open file after upgrading
>
> Ok. If you can check one by one, that would be great. My guess is that
> it is the Forecast one. That was a problem in that version.
>
> Also, if you can save your file as anonymous, compress it and attach it to
> the bug, that would be great. That way I can check it and make sure it is
> working fine in the newest version.
> Thanks!
>
> --
> Can't open file after upgrading
> https://bugs.launchpad.net/bugs/329055
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in "kmymoney2" source package in Ubuntu: New
>
> Bug description:
> Binary package hint: kmymoney2
>
> Just upgraded to Ubuntu 8.10, which updated kmymoney to 0.9. I cannot
> open my data file created with the older 0.8 version. The program
> starts, the status bar says something like "loading user information"
> and then the program simply goes away - vanishes from my screen with no
> error message of any kind.
>
> I've been able to open the program by moving my data so it comes up as
> if it is a new install, but the same "crash" happens when I try to do a
> "File, Open" on either my current file or any of my backup copies (going
> back months). I REALLY would like to have access since we're coming up
> on income tax time...
>
> Any ideas?
>
> Thanks,
>
> Joe
>
> --
> Can't open file after upgrading
> https://bugs.launchpad.net/bugs/329055
> You received this bug notification because you are subscribed to
> kmymoney2 in ubuntu.
>

--
Can't open file after upgrading
https://bugs.launchpad.net/bugs/329055
You received this bug notification because you are a direct subscriber
of the bug.

Status in “kmymoney2” source package in Ubuntu: New

Bug description:
Binary package hint: kmymoney2

Just upgraded to Ubuntu 8.10, which updated kmymoney to 0.9. I cannot open my data file created with the older 0.8 version. The program starts, the status bar says something like "loading user information" and then the program simply goes away - vanishes from my screen with no error message of any kind.

I've been able to open the program by moving my data so it comes up as if it is a new install, but the same "crash" happens when I try to do a "File, Open" on either my current file or any of my backup copies (going back months). I REALLY would like to have access since we're coming up on income tax time...

Any ideas?

Thanks,...

[Hei Ku (asoliverez)]

It turned out to be a different issue than what I imagined. There is or was an account with id A000245 that is no longer there in your file. From the Tools menu, run a consistency check. That should fix the references and then you should be able to reenable the Networth Forecast without problem.

Thanks for your patience!

[Hei Ku (asoliverez)]

It is a problem with the file, not a bug.

[Joe MIs (joemis1964)]

OK - that's entirely possible. I will run the check when I get home tonight and test the forecast. I'll let you know what happens.

So far I'm impressed with the changes from .8 to .9 - seems like a worthy upgrade.

Joe

----- Original Message ----
From: Hei Ku <email address hidden>
To: <email address hidden>
Sent: Tuesday, February 17, 2009 9:58:04 PM
Subject: [Bug 329055] Re: Can't open file after upgrading

It turned out to be a different issue than what I imagined. There is or
was an account with id A000245 that is no longer there in your file.
>From the Tools menu, run a consistency check. That should fix the
references and then you should be able to reenable the Networth Forecast
without problem.

Thanks for your patience!

--
Can't open file after upgrading
https://bugs.launchpad.net/bugs/329055
You received this bug notification because you are a direct subscriber
of the bug.

Status in “kmymoney2” source package in Ubuntu: In Progress

Bug description:
Binary package hint: kmymoney2

Just upgraded to Ubuntu 8.10, which updated kmymoney to 0.9. I cannot open my data file created with the older 0.8 version. The program starts, the status bar says something like "loading user information" and then the program simply goes away - vanishes from my screen with no error message of any kind.

I've been able to open the program by moving my data so it comes up as if it is a new install, but the same "crash" happens when I try to do a "File, Open" on either my current file or any of my backup copies (going back months). I REALLY would like to have access since we're coming up on income tax time...

Any ideas?

Thanks,

Joe

[Joe MIs (joemis1964)]

That fixed it. Thanks much for your help.

Best,

Joe

----- Original Message ----
From: Hei Ku <email address hidden>
To: <email address hidden>
Sent: Tuesday, February 17, 2009 9:58:04 PM
Subject: [Bug 329055] Re: Can't open file after upgrading

It turned out to be a different issue than what I imagined. There is or
was an account with id A000245 that is no longer there in your file.
>From the Tools menu, run a consistency check. That should fix the
references and then you should be able to reenable the Networth Forecast
without problem.

Thanks for your patience!

--
Can't open file after upgrading
https://bugs.launchpad.net/bugs/329055
You received this bug notification because you are a direct subscriber
of the bug.

Status in “kmymoney2” source package in Ubuntu: In Progress

Bug description:
Binary package hint: kmymoney2

Just upgraded to Ubuntu 8.10, which updated kmymoney to 0.9. I cannot open my data file created with the older 0.8 version. The program starts, the status bar says something like "loading user information" and then the program simply goes away - vanishes from my screen with no error message of any kind.

I've been able to open the program by moving my data so it comes up as if it is a new install, but the same "crash" happens when I try to do a "File, Open" on either my current file or any of my backup copies (going back months). I REALLY would like to have access since we're coming up on income tax time...

Any ideas?

Thanks,

Joe

[Hei Ku (asoliverez)]

Running a consistency check on the file fixed the problem. There is no need for a code change for this bug.