indicator-session power menu disappears after running update-manager or apt-get

[Chito Tuason]

indicator-session disappear after running update-manager

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Sebastien Bacher (seb128)]

setting it as an oneiric blocker, I see it several times a week and it let the users without any way to log out or shutdown, it happens after updates but not every time

[Sebastien Bacher (seb128)]

it might be happening when upgrades that set the "need to restart" flag are installed

[Ted Gould (ted)]

Okay, so when this happens I got seb128 to run:

  gdbus call --session --dest com.canonical.Unity.Panel.Service --object-path /com/canonical/Unity/Panel/Service --method com.canonical.Unity.Panel.Service.Sync

and it returned this:

  ([('libappmenu.so', '0xa048950', '', '_Fichier', true, true, uint32 0, '', false, false, 0), ('libappmenu.so', '0xa04caa8', '', 'É_dition', true, true, 0, '', false, false, 1), ('libappmenu.so', '0xae926c78', '', '_Affichage', true, true, 0, '', false, false, 2), ('libappmenu.so', '0xae939310', '', '_Rechercher', true, true, 0, '', false, false, 3), ('libappmenu.so', '0xae929308', '', '_Terminal', true, true, 0, '', false, false, 4), ('libappmenu.so', '0x9ecbb48', '', '_Onglets', true, false, 0, '', false, false, 5), ('libappmenu.so', '0xa04d1b8', '', 'Aid_e', true, true, 0, '', false, false, 6), ('libapplication.so', '0x9fff500', 'indicator-weather', '15 ˚C', true, true, 1, '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', true, true, 50), ('libapplication.so', '0x9fe6e18', 'tomboy-notes', '', false, false, 1, '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', true, true, 51), ('libapplication.so', '0xa017f80', 'bluetooth-manager', '', false, false, 1, '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', true, true, 250), ('libapplication.so', '0xa004100', 'nm-applet',...

[Ted Gould (ted)]

Oh, so I should mention, seb gets this by running:

  apt-get install --reinstall update-manager

Most of the time, but not a 1:1 ratio there.

[Sebastien Bacher (seb128)]

dbus-monitor --session has than when it happens

"signal sender=:1.884 -> dest=com.canonical.Unity.Panel.Service serial=609 path=/com/canonical/Unity/Panel/Service; interface=com.canonical.Unity.Panel.Service; member=ReSync
   string "libsession.so"
signal sender=:1.884 -> dest=com.canonical.Unity.Panel.Service serial=610 path=/com/canonical/Unity/Panel/Service; interface=com.canonical.Unity.Panel.Service; member=ReSync
   string "libsoundmenu.so"
method call sender=:1.754 -> dest=:1.884 serial=703 path=/com/canonical/Unity/Panel/Service; interface=com.canonical.Unity.Panel.Service; member=SyncOne
   string "libsession.so"
signal sender=:1.884 -> dest=com.canonical.Unity.Panel.Service serial=611 path=/com/canonical/Unity/Panel/Service; interface=com.canonical.Unity.Panel.Service; member=ReSync
   string "libmessaging.so"
method call sender=:1.754 -> dest=:1.884 serial=704 path=/com/canonical/Unity/Panel/Service; interface=com.canonical.Unity.Panel.Service; member=SyncOne
   string "libsoundmenu.so"
method call sender=:1.754 -> dest=:1.884 serial=705 path=/com/canonical/Unity/Panel/Service; interface=com.canonical.Unity.Panel.Service; member=SyncOne
   string "libmessaging.so"
method return sender=:1.884 -> dest=:1.754 reply_serial=703
   array [
      struct {
         string "libsession.so"
         string "0x9ab2034"
         string ""
         string "seb128"
         boolean true
         boolean true
         uint32 1
         string "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"
         boolean true
         boolean true
         int32 550
      }
      struct {
         string "libsession.so"
         string "0x9ab2058"
         string ""
         string ""
         boolean false
         boolean false
         uint32 1
         string "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"
         boolean true
         boo...

[Jared (jared-vanvolkenburg)]

I have gotten this several time and use "sudo shutdown -R now" or "sudo shutdown -P now" in a terminal to work around it and reboot or shut down my system when it occurs.

[GonzO (gonzo)]

I put this in one of the duplicates, but figured I'd throw it in here too:

Best workaround is to "killall unity-panel-service" in a terminal.

[Neil J. Patel (njpatel)]

Looking at the dump from the service, plus the dbus log, the tenth parameter of the libsession.so entry is "false", which is this part of the code is responsible for:

is_image ? gtk_widget_get_visible (GTK_WIDGET (entry->image)) : FALSE

is_image is definitely a valid pointer as otherwise we wouldn't get the image data nor would the 9th param (sensitive) be true. So, it seems like the indicator is setting it's entry's GtkImage to visible = FALSE.

[David Barth (dbarth)]

Neil has analyzed the bug and it sounds like it is a dbusmenu-gtk issue.

I'm raising the priority, as the bug is touching a very important part of the UI.

[Sultan Al-Isaiee (foxoman)]

Just testing oneirinc right now and it happens to me as well , the indicator is there but without icon !

if you click on time indicator then move your mouse to the panel corner the menu of session indicator will show up !

screeenshot attach

[Daniel Fletcher (xyzzyman)]

foxoman is right, clicking the time then moving to the corner does show the menu

[Daniel Fletcher (xyzzyman)]

dbarth, if it is an issue relating to dbus, I had to move /var/run and var/lock to /run and /run/lock respectively and create symlinks to fix lots of program crashes upon login after upgrading 11.04->11.10 that were all erroring with dbus. I don't know enough to know if that is relevant but wanted to add that.

[Lê Hoàng Phương (herophuong93)]

additional information: If you press Alt + F2 then type the command "unity --replace" or "compiz --replace", the power_cog will show up again.

[Daniel Fletcher (xyzzyman)]

Manually compiled and installed around 2 hours ago. So far no issues.

[Launchpad Janitor (janitor)]

This bug was fixed in the package indicator-session - 0.3.6-0ubuntu1

---------------
indicator-session (0.3.6-0ubuntu1) oneiric; urgency=low

  * New upstream release.
    * Fix convert file key naming (LP: #847807)
    * Use environment variable to get seat path (LP: #856455)
    * Fix abort when using ConsoleKit fallback (LP: #740382)
    * Update session icon instead of creating a new one (LP: #854292)
    * Update to latest Launchpad translations
 -- Ted Gould <email address hidden> Tue, 27 Sep 2011 17:06:47 -0500

[jeancarlos (invaderjiks)]

Thanks :)