Ubuntu
hplip package

  1. Bug #1879206
  2. Comment #18

Comment 18 for bug 1879206

Revision history for this message
Till Kamppeter (till-kamppeter) wrote :

Please

- Remove the .snap of HPLIP, it is experimental

- Remove any HPLIP version installed directly from HP

- Re-install Ubuntu's HPLIP via the command:

  sudo apt install --reinstall printer-driver-hpcups printer-driver-postscript-hp libsane-hpaio hplip-gui hplip hplip-data libhpmud0

  Please post the output of this command here.

- Remove your current print queues with the commands:

  lpadmin -x DeskJet_3630
  lpadmin -x HP_DeskJet_3630_series

- Unplug the printer from USB and re-plug it. Does a new print queue get created ("lpstat -v" should show it)? Can you print using this queue?

- Could you create a driverless print queue (this queue does not use HPLIP but common, manufacturer-independent communication protocols of the printer)? Use the command

  lpadmin -p DJ3630 -E -v ipp://HP%20DeskJet%203630%20series%20%5B9B20BB%5D._ipp._tcp.local/ -m everywhere

  Can you print with this print queue?