Comment 0 for bug 1540262

Revision history for this message
Alberto Salvia Novella (es20490446e) wrote : Photo printing is not available

HOW TO REPRODUCE
Print something, selecting as media type "photo paper".

RESULT
A sheet of paper is expelled from the printer without nothing printer.

RELEVANT DETAILS
- If you print as plain paper over any kind of glossy paper, the ink drips.
- The printer model is HP Deskjet 930c.

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: printer-driver-postscript-hp 3.15.7-0ubuntu4
ProcVersionSignature: Ubuntu 4.2.0-25.30-generic 4.2.6
Uname: Linux 4.2.0-25-generic x86_64
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
CupsErrorLog:

CurrentDesktop: Unity
Date: Mon Feb 1 09:43:09 2016
InstallationDate: Installed on 2015-11-14 (78 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
Lpstat: device for Deskjet-930c: hp:/usb/DeskJet_930C?serial=CN0CE1R0N3JJ
MachineType: MEDIONPC MS-7358
PackageArchitecture: all
Papersize: a4
PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Deskjet-930c.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Deskjet-930c.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-25-generic root=UUID=4f6d839c-2f04-43a6-9b2c-b5b3ab7d4d1a ro quiet splash vt.handoff=7
SourcePackage: hplip
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/18/2008
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: 6.00 PG
dmi.board.name: MS-7358
dmi.board.vendor: MICRO-STAR INTERNATIONAL CO., LTD
dmi.board.version: Fab D
dmi.chassis.type: 3
dmi.chassis.vendor: OEM
dmi.chassis.version: OEM
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvr6.00PG:bd02/18/2008:svnMEDIONPC:pnMS-7358:pvrOEM:rvnMICRO-STARINTERNATIONALCO.,LTD:rnMS-7358:rvrFabD:cvnOEM:ct3:cvrOEM:
dmi.product.name: MS-7358
dmi.product.version: OEM
dmi.sys.vendor: MEDIONPC