Photo printing is not available, ink drips over glossy paper
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
HPLIP |
Confirmed
|
Undecided
|
Unassigned | ||
hplip (Ubuntu) |
Triaged
|
Medium
|
Unassigned | ||
Bug Description
HOW TO REPRODUCE
- Print something, selecting as media type "photo paper".
RESULT
- A sheet of paper is expelled from the printer without nothing printer.
RELEVANT DETAILS
- If you print as plain paper over any kind of glossy paper, the ink drips.
- The printer model is HP Deskjet 930c.
ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: printer-
ProcVersionSign
Uname: Linux 4.2.0-25-generic x86_64
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
CupsErrorLog:
CurrentDesktop: Unity
Date: Mon Feb 1 09:43:09 2016
InstallationDate: Installed on 2015-11-14 (78 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
Lpstat: device for Deskjet-930c: hp:/usb/
MachineType: MEDIONPC MS-7358
PackageArchitec
Papersize: a4
PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: hplip
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/18/2008
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: 6.00 PG
dmi.board.name: MS-7358
dmi.board.vendor: MICRO-STAR INTERNATIONAL CO., LTD
dmi.board.version: Fab D
dmi.chassis.type: 3
dmi.chassis.vendor: OEM
dmi.chassis.
dmi.modalias: dmi:bvnPhoenixT
dmi.product.name: MS-7358
dmi.product.
dmi.sys.vendor: MEDIONPC