**************** HOW TO REPRODUCE ****************
- Using HP Deskjet 916c, try to print a document setting media type as photo paper.
****************** EXPECTED BEHAVIOUR ******************
- The document to be printed.
************** REAL BEHAVIOUR **************
- A white page is printed.
************** TECHNICAL INFO **************
ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: hplip 3.14.3-0ubuntu3 ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2 Uname: Linux 3.13.0-29-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.2 Architecture: amd64 CupsErrorLog: W [23/Jun/2014:12:59:16 +0200] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id 'DESKJET-916C-Gray..' already exists W [23/Jun/2014:12:59:16 +0200] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id 'DESKJET-916C-RGB..' already exists CurrentDesktop: Unity Date: Mon Jun 23 13:15:56 2014 InstallationDate: Installed on 2013-05-21 (397 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) Lpstat: device for Deskjet-916c: hp:/usb/DeskJet_916C?serial=HU22N1N0K13U MachineType: MEDIONPC MS-7358 Papersize: a4 PpdFiles: Deskjet-916c: HP Deskjet 916c, hpcups 3.14.3 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-29-generic root=UUID=7c16b6a8-52d3-4e20-94c4-933af64fd891 ro quiet splash vt.handoff=7 SourcePackage: hplip UpgradeStatus: Upgraded to trusty on 2014-04-14 (69 days ago) dmi.bios.date: 02/18/2008 dmi.bios.vendor: Phoenix Technologies, LTD dmi.bios.version: 6.00 PG dmi.board.name: MS-7358 dmi.board.vendor: MICRO-STAR INTERNATIONAL CO., LTD dmi.board.version: Fab D dmi.chassis.type: 3 dmi.chassis.vendor: OEM dmi.chassis.version: OEM dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvr6.00PG:bd02/18/2008:svnMEDIONPC:pnMS-7358:pvrOEM:rvnMICRO-STARINTERNATIONALCO.,LTD:rnMS-7358:rvrFabD:cvnOEM:ct3:cvrOEM: dmi.product.name: MS-7358 dmi.product.version: OEM dmi.sys.vendor: MEDIONPC
****************
HOW TO REPRODUCE
****************
- Using HP Deskjet 916c, try to print a document setting media type as photo paper.
******************
EXPECTED BEHAVIOUR
******************
- The document to be printed.
**************
REAL BEHAVIOUR
**************
- A white page is printed.
**************
TECHNICAL INFO
**************
ProblemType: Bug ature: Ubuntu 3.13.0- 29.53-generic 3.13.11.2 2014:12: 59:16 +0200] CreateProfile failed: org.freedesktop .ColorManager. AlreadyExists: profile id 'DESKJET- 916C-Gray. .' already exists 2014:12: 59:16 +0200] CreateProfile failed: org.freedesktop .ColorManager. AlreadyExists: profile id 'DESKJET- 916C-RGB. .' already exists DeskJet_ 916C?serial= HU22N1N0K13U /boot/vmlinuz- 3.13.0- 29-generic root=UUID= 7c16b6a8- 52d3-4e20- 94c4-933af64fd8 91 ro quiet splash vt.handoff=7 version: OEM echnologies, LTD:bvr6. 00PG:bd02/ 18/2008: svnMEDIONPC: pnMS-7358: pvrOEM: rvnMICRO- STARINTERNATION ALCO.,LTD: rnMS-7358: rvrFabD: cvnOEM: ct3:cvrOEM: version: OEM
DistroRelease: Ubuntu 14.04
Package: hplip 3.14.3-0ubuntu3
ProcVersionSign
Uname: Linux 3.13.0-29-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
CupsErrorLog:
W [23/Jun/
W [23/Jun/
CurrentDesktop: Unity
Date: Mon Jun 23 13:15:56 2014
InstallationDate: Installed on 2013-05-21 (397 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
Lpstat: device for Deskjet-916c: hp:/usb/
MachineType: MEDIONPC MS-7358
Papersize: a4
PpdFiles: Deskjet-916c: HP Deskjet 916c, hpcups 3.14.3
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: hplip
UpgradeStatus: Upgraded to trusty on 2014-04-14 (69 days ago)
dmi.bios.date: 02/18/2008
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: 6.00 PG
dmi.board.name: MS-7358
dmi.board.vendor: MICRO-STAR INTERNATIONAL CO., LTD
dmi.board.version: Fab D
dmi.chassis.type: 3
dmi.chassis.vendor: OEM
dmi.chassis.
dmi.modalias: dmi:bvnPhoenixT
dmi.product.name: MS-7358
dmi.product.
dmi.sys.vendor: MEDIONPC