Cannot print on photo paper
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
HPLIP |
Confirmed
|
Undecided
|
Unassigned | ||
hplip (Ubuntu) |
Triaged
|
Medium
|
Unassigned | ||
Bug Description
HOW TO REPRODUCE:
- Print a document setting media type as photo paper.
RESULT:
- The page is printed completely white.
RELEVANT DETAILS:
- With other media type set the ink drips from any glossy paper.
- Known affected printers are HP Deskjet 916c and 930c.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: hplip 3.14.3-0ubuntu3
ProcVersionSign
Uname: Linux 3.13.0-29-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
CupsErrorLog:
W [23/Jun/
W [23/Jun/
CurrentDesktop: Unity
Date: Mon Jun 23 13:15:56 2014
InstallationDate: Installed on 2013-05-21 (397 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
Lpstat: device for Deskjet-916c: hp:/usb/
MachineType: MEDIONPC MS-7358
Papersize: a4
PpdFiles: Deskjet-916c: HP Deskjet 916c, hpcups 3.14.3
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: hplip
UpgradeStatus: Upgraded to trusty on 2014-04-14 (69 days ago)
dmi.bios.date: 02/18/2008
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: 6.00 PG
dmi.board.name: MS-7358
dmi.board.vendor: MICRO-STAR INTERNATIONAL CO., LTD
dmi.board.version: Fab D
dmi.chassis.type: 3
dmi.chassis.vendor: OEM
dmi.chassis.
dmi.modalias: dmi:bvnPhoenixT
dmi.product.name: MS-7358
dmi.product.
dmi.sys.vendor: MEDIONPC
summary: |
- Unable to print in photo paper using HP Deskjet 916c + Cannot print on photo paper |
description: | updated |
tags: | added: xenial |
no longer affects: | hplip |
Changed in hplip: | |
status: | New → Confirmed |
Changed in hplip (Ubuntu): | |
status: | New → Triaged |
description: | updated |
description: | updated |
It affects a non-essential hardware component (removable network card, camera, web-cam, music player, sound card, power management feature, printer...)