Ubuntu
hplip package

  1. Bug #1014478
  2. Comment #0

Comment 0 for bug 1014478

Revision history for this message
Lixin Chin (wstfgl) wrote : No PPD available for HP LaserJet Enterprise 500 Color m551

The HP LaserJet Enterprise 500 Color m551dn printer is claimed to be fully supported using HPLIP 3.11.10 (http://hplipopensource.com/hplip-web/models/color_laserjet/hp_laserjet_500_color_m551.html), so it should be supported under the 3.12.2 version shipped with Ubuntu 12.04.

Installing the printer using KDE's print setup interface to CUPS defaults to using the HP DesignJet 500 Foomatic/cdnj500 driver, which works, but doesn't allow duplex printing, at least when trying from okular.

Installing the printer using hplip-gui (hp-setup) spits out a warning message about

warning: No PPD found for model laserjet_500_color_m551 using new algorithm. Trying old algorithm...

And the PPD field is defaulted to
foomatic-db-compressed-ppds:0/ppd/foomatic-ppd/HP-LaserJet_5100-pxlmono.ppd

Which *does* allow duplex printing from okular, but fails to print in colour.