Comment 14 for bug 1940749

Revision history for this message
Timothy Brockway (timro669) wrote : Re: [Bug 1940749] Re: Hardinfo 'storage' output not showing devices

Doug, I was informed by another user that he didn't see any other bug
reports related to storage not populating. So I went ahead and submitted a
report since it didn't work on both machines. As for that bug 1841037 - I
was unaware of that bug until now. Other users have also concurred with
what I found so I let it be. With all of that being said if this is indeed
a duplicate then that should be noted appropriately so users aren't chasing
around the same issue twice. I just checked the bug report 1841037 and the
difference between 1841037 and mine is nothing actually populated in the
Storage window for me which would be because I only have the nvme drive and
I also noticed that a warning was thrown by hardinfo regarding the
/cpu/procinfo "Flags" field being in excess of 896 characters. So I guess
it's up to you and your colleagues who are working out the bugs to decide
if this is indeed a duplicate. By all means identify it as such if you
feel it's appropriate.

Sincerely,
Tim Brockway

On Sun, Aug 22, 2021 at 5:00 PM Doug Smythies <email address hidden>
wrote:

> Since you discovered that it is nvme drives that are not found, doesn't
> that make this bug report a duplicate of bug #1841037? And read therein
> that an update release is coming.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1940749
>
> Title:
> Hardinfo 'storage' output not showing devices
>
> Status in hardinfo package in Ubuntu:
> Confirmed
>
> Bug description:
> I installed Hardinfo on my Dell Inspiron 3501 running Ubuntu 20.04. I
> installed hardinfo:
>
> sudo apt-get install -y hardinfo
>
> When I select 'Storage' in the GUI nothing populates. The pane/window
> is totally blank. I have run hardinfo in the command line and I am
> receiving the following error:
>
> Warning: truncated a line (probably flags list) longer than 896 bytes
> while reading /proc/cpuinfo.
>
> Upon further inspection the 'Flags' field in /proc/cpuinfo is
> populated with a large quantity of strings and characters. Therefore
> this error is to be expected in my opinion.
>
> I just ran:
>
> sudo apt-get install --reinstall hardinfo
>
> This did not fix the issue with 'storage'. I have checked the other
> "sections" of the GUI and all other portions of the output seem to be
> functioning normally. I have also posted the link of the forum in
> which I first reported the issue to the askubuntu community, where I
> have detailed all the steps I have taken so far to attempt to fix the
> issue.
>
>
> https://askubuntu.com/questions/1359220/hardinfo-doesnt-display-anything-in-the-storage-section?noredirect=1#comment2328347_1359220
> ---
> ProblemType: Bug
> ApportVersion: 2.20.11-0ubuntu27.18
> Architecture: amd64
> CasperMD5CheckResult: skip
> CurrentDesktop: ubuntu:GNOME
> DistributionChannelDescriptor:
> # This is the distribution channel descriptor for the OEM CDs
> # For more information see
> http://wiki.ubuntu.com/DistributionChannelDescriptor
> canonical-oem-somerville-focal-amd64-20200502-85
> DistroRelease: Ubuntu 20.04
> InstallationDate: Installed on 2021-07-02 (50 days ago)
> InstallationMedia: Ubuntu 20.04 "Focal" - Build amd64 LIVE Binary
> 20200502-05:58
> Package: hardinfo 0.5.1+git20180227-2
> PackageArchitecture: amd64
> ProcVersionSignature: Ubuntu 5.10.0-1044.46-oem 5.10.46
> Tags: focal
> Uname: Linux 5.10.0-1044-oem x86_64
> UpgradeStatus: No upgrade log present (probably fresh install)
> UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
> _MarkForUpload: True
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/hardinfo/+bug/1940749/+subscriptions
>
>