Comment 11 for bug 428817

I've just run a clean install of 10.04 to test this again and you are correct, GEdit does allow the page setup tab to be used. However, tried with Eye of Gnome and the problem still exists.

When viewing the page-setup tab in GEdit to an HP Laserjet 1200:

Layout:
- Two-sided: Available to Change
- Pages per side: Available to Change
- Page ordering: Not available (Greyed out) - I'd expect this on this printer
- Only print: Available to Change
- Scale: Available to Change

Paper:
- Paper Type: Not available (Greyed out)
- Paper Source: Available to Change
- Output Tray: Not available (Greyed out) - I'd expect this on this printer, only one output tray.
- Paper Size: Available to Change
- Orientation: Available to Change

When viewing the page-setup tab in Eye of Gnome Image Viewer using the same HP Laserjet 1200:

Layout:
- Two-sided: Available to Change
- Pages per side: Available to Change
- Page ordering: Not available (Greyed out)
- Only print: Available to Change
- Scale: Available to Change

Paper:
- Paper Type: Not available (Greyed out)
- Paper Source: Available to Change
- Output Tray: Not available (Greyed out)
- Paper Size: Not available (Greyed out)
- Orientation: Not available (Greyed out)

To set the paper size, type and orientation, users have to use the File > Page Setup. This changes the values shown on the print dialogue tab but they are still greyed out.

Since this can be worked around using the 'File > Page Setup', I thought that I shouldn't be be thinking of this as a bug, more of a usability issue. Then I found the Dictionary application which doesn't have the 'File > Page Setup' and the options on the print dialogue tab are still greyed out.

I don't think that this will be a driver issue I have tried with three different systems with three difference printers:
System 1. An upgrade from from 8.04 - printing to the PDF printer.
System 2. A clean 10.04 install printing to an HP Color Ink jet. (I'll check the model and post it shortly).
System 3. Another clean 10.04 install with an HP Laserjet 1200.

Let me know if you need any other information. (Screen-shots Maybe?)

Thank you.