Comment 3 for bug 1827194

I used ubuntu-bug as per instructions. The first time ubuntu-bug crashed when I hit the Send button, upon a second attempt it might have been successful, but I'm not sure. The ubuntu-bug window closed immediately when I hit Send, without feedback from either from the ubuntu-bug UI or in the terminal. I'm not sure if the information can find its way to this particular bug report given that I was never asked to specify where it belongs. This is all rather confusing.

Upon further testing of Totem, I have discovered that what's triggering the issue is the subtitles being turned off. Simply open a file, turn the subtitles off, and try to load a new file. No need to wait.