Comment 2 for bug 1933413

Sounds like this might be bug 1824874 but I'm not sure.

Please:

1. Attach a photo or screenshot of the problem.

2. Run the following commands:

   gsettings list-recursively org.gnome.shell > settings.txt
   journalctl -b0 > journal.txt
   journalctl -b-1 > prevboot.txt

3. Attach the resulting text files here.

4. Consider upgrading to Ubuntu 21.04 because 20.10 will reach end of life in a few weeks.