Ubuntu
gnome-shell package

identification don't disppear

Bug #1933413 reported by Hua Gao on 2021-06-24

This bug report is a duplicate of: Bug #1824874: undismissable, unclickable authentication dialog left on screen (top-left corner) after policykit authentication [pushModal: invocation of begin_modal failed]. Edit Remove

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	gnome-shell (Ubuntu)	Incomplete	Undecided	Unassigned

Bug Description

After I input the password of identification,the window don't disppear,which cover the manu bar of system.

ProblemType: Bug
DistroRelease: Ubuntu 20.10
Package: xorg 1:7.7+19ubuntu15
ProcVersionSignature: Ubuntu 5.8.0-59.66-generic 5.8.18
Uname: Linux 5.8.0-59-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.capabilities.gpu0: Error: path was not a regular file.
.proc.driver.nvidia.capabilities.mig: Error: path was not a regular file.
.proc.driver.nvidia.gpus.0000.65.00.0: Error: path was not a regular file.
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.suspend: suspend hibernate resume
.proc.driver.nvidia.suspend_depth: default modeset uvm
.proc.driver.nvidia.version:
NVRM version: NVIDIA UNIX x86_64 Kernel Module 460.84 Wed May 26 20:14:59 UTC 2021
GCC version: gcc version 10.3.0 (Ubuntu 10.3.0-1ubuntu1~20.10)
ApportVersion: 2.20.11-0ubuntu50.7
Architecture: amd64
BootLog: Error: [Errno 13] 权限不够: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Thu Jun 24 14:22:32 2021
DistUpgraded: Fresh install
DistroCodename: groovy
DistroVariant: ubuntu
DkmsStatus:
nvidia, 460.84, 5.8.0-57-generic, x86_64: installed
nvidia, 460.84, 5.8.0-59-generic, x86_64: installed
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
NVIDIA Corporation GP107GL [Quadro P1000] [10de:1cb1] (rev a1) (prog-if 00 [VGA controller])
Subsystem: Dell GP107GL [Quadro P1000] [1028:11bc]
InstallationDate: Installed on 2021-02-20 (123 days ago)
InstallationMedia: Ubuntu 20.10 "Groovy Gorilla" - Release amd64 (20201022)
MachineType: Dell Inc. Precision 5820 Tower
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-59-generic root=UUID=a9dfdda6-34c8-4611-855a-64de11bb2c68 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/23/2019
dmi.bios.release: 1.13
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.13.0
dmi.board.name: 002KVM
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.13.0:bd09/23/2019:br1.13:svnDellInc.:pnPrecision5820Tower:pvr:rvnDellInc.:rn002KVM:rvrA00:cvnDellInc.:ct3:cvr:
dmi.product.family: Precision
dmi.product.name: Precision 5820 Tower
dmi.product.sku: 0738
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.102-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 20.2.6-0ubuntu0.20.10.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.9-2ubuntu1.3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200714-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

Tags:

Revision history for this message

Hua Gao (huagao2000) wrote on 2021-06-24:

.proc.driver.nvidia.params.txt Edit (790 bytes, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (119.3 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (23.3 KiB, text/plain; charset="utf-8")
DpkgLog.txt Edit (206.1 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (51.4 KiB, text/plain; charset="utf-8")
Lspci-vt.txt Edit (6.9 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (961 bytes, text/plain; charset="utf-8")
Lsusb-t.txt Edit (1.4 KiB, text/plain; charset="utf-8")
Lsusb-v.txt Edit (67.8 KiB, text/plain; charset="utf-8")
MonitorsUser.xml.txt Edit (2.1 KiB, text/plain; charset="utf-8")
NvidiaBugReportLog.txt Edit (1.0 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (13.1 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.6 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (308 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (7.8 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (7.8 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (346.8 KiB, text/plain; charset="utf-8")
XorgLog.txt Edit (70.1 KiB, text/plain; charset="utf-8")
XorgLogOld.txt Edit (70.6 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (8.6 KiB, text/plain; charset="utf-8")
acpidump.txt Edit (2.2 MiB, text/plain; charset="utf-8")
nvidia-settings.txt Edit (96.4 KiB, text/plain; charset="utf-8")
xdpyinfo.txt Edit (44.8 KiB, text/plain; charset="utf-8")

Revision history for this message

Daniel van Vugt (vanvugt) wrote on 2021-06-24:

Sounds like this might be bug 1824874 but I'm not sure.

Please:

1. Attach a photo or screenshot of the problem.

2. Run the following commands:

   gsettings list-recursively org.gnome.shell > settings.txt
   journalctl -b0 > journal.txt
   journalctl -b-1 > prevboot.txt

3. Attach the resulting text files here.

4. Consider upgrading to Ubuntu 21.04 because 20.10 will reach end of life in a few weeks.

affects:	xorg (Ubuntu) → gnome-shell (Ubuntu)
Changed in gnome-shell (Ubuntu):
status:	New → Incomplete

Revision history for this message

Hua Gao (huagao2000) wrote on 2021-07-04: Re:[Bug 1933413] Re: identification don't disppear

=?GBK?Q?2021-06-24_14-20-01_=B5=C4=C6=C1=C4=BB=BD=D8=CD=BC.png?= Edit (438.8 KiB, image/png; name="=?GBK?Q?2021-06-24_14-20-01_=B5=C4=C6=C1=C4=BB=BD=D8=CD=BC.png?=")

Download full text (4.1 KiB)

At 2021-06-24 14:47:31, "Daniel van Vugt" <email address hidden> wrote:
>Sounds like this might be bug 1824874 but I'm not sure.
>
>Please:
>
>1. Attach a photo or screenshot of the problem.
>
>2. Run the following commands:
>
> gsettings list-recursively org.gnome.shell > settings.txt
> journalctl -b0 > journal.txt
> journalctl -b-1 > prevboot.txt
>
>3. Attach the resulting text files here.
>
>4. Consider upgrading to Ubuntu 21.04 because 20.10 will reach end of
>life in a few weeks.
>
>** Package changed: xorg (Ubuntu) => gnome-shell (Ubuntu)
>
>** Changed in: gnome-shell (Ubuntu)
> Status: New => Incomplete
>
>--
>You received this bug notification because you are subscribed to the bug
>report.
>https://bugs.launchpad.net/bugs/1933413
>
>Title:
> identification don't disppear
>
>Status in gnome-shell package in Ubuntu:
> Incomplete
>
>Bug description:
> After I input the password of identification,the window don't
> disppear,which cover the manu bar of system.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.10
> Package: xorg 1:7.7+19ubuntu15
> ProcVersionSignature: Ubuntu 5.8.0-59.66-generic 5.8.18
> Uname: Linux 5.8.0-59-generic x86_64
> NonfreeKernelModules: nvidia_modeset nvidia
> .proc.driver.nvidia.capabilities.gpu0: Error: path was not a regular file.
> .proc.driver.nvidia.capabilities.mig: Error: path was not a regular file.
> .proc.driver.nvidia.gpus.0000.65.00.0: Error: path was not a regular file.
> .proc.driver.nvidia.registry: Binary: ""
> .proc.driver.nvidia.suspend: suspend hibernate resume
> .proc.driver.nvidia.suspend_depth: default modeset uvm
> .proc.driver.nvidia.version:
> NVRM version: NVIDIA UNIX x86_64 Kernel Module 460.84 Wed May 26 20:14:59 UTC 2021
> GCC version: gcc version 10.3.0 (Ubuntu 10.3.0-1ubuntu1~20.10)
> ApportVersion: 2.20.11-0ubuntu50.7
> Architecture: amd64
> BootLog: Error: [Errno 13] 权限不够: '/var/log/boot.log'
> CasperMD5CheckResult: skip
> CompositorRunning: None
> CurrentDesktop: ubuntu:GNOME
> Date: Thu Jun 24 14:22:32 2021
> DistUpgraded: Fresh install
> DistroCodename: groovy
> DistroVariant: ubuntu
> DkmsStatus:
> nvidia, 460.84, 5.8.0-57-generic, x86_64: installed
> nvidia, 460.84, 5.8.0-59-generic, x86_64: installed
> ExtraDebuggingInterest: Yes, if not too technical
> GraphicsCard:
> NVIDIA Corporation GP107GL [Quadro P1000] [10de:1cb1] (rev a1) (prog-if 00 [VGA controller])
> Subsystem: Dell GP107GL [Quadro P1000] [1028:11bc]
> InstallationDate: Installed on 2021-02-20 (123 days ago)
> InstallationMedia: Ubuntu 20.10 "Groovy Gorilla" - Release amd64 (20201022)
> MachineType: Dell Inc. Precision 5820 Tower
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-59-generic root=UUID=a9dfdda6-34c8-4611-855a-64de11bb2c68 ro quiet splash vt.handoff=7
> SourcePackage: xorg
> Symptom: display
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 09/23/2019
> dmi.bios.release: 1.13
> dmi.bios.vendor: Dell Inc.
> dmi.bios.version: 1.13.0
> dmi.board.name: 002KVM
> dmi.board.vendor: Dell Inc.
> dmi.board.version: A00
> dmi.chassis.type: 3
> dmi.chassis.vendor: Dell Inc.
> d...

At 2021-06-24 14:47:31, "Daniel van Vugt" <1933413@bugs.launchpad.net> wrote:
>Sounds like this might be bug 1824874 but I'm not sure.
>
>Please:
>
>1. Attach a photo or screenshot of the problem.
>
>2. Run the following commands:
>
>   gsettings list-recursively org.gnome.shell > settings.txt
>   journalctl -b0 > journal.txt
>   journalctl -b-1 > prevboot.txt
>
>3. Attach the resulting text files here.
>
>4. Consider upgrading to Ubuntu 21.04 because 20.10 will reach end of
>life in a few weeks.
>
>** Package changed: xorg (Ubuntu) => gnome-shell (Ubuntu)
>
>** Changed in: gnome-shell (Ubuntu)
>       Status: New => Incomplete
>
>-- 
>You received this bug notification because you are subscribed to the bug
>report.
>https://bugs.launchpad.net/bugs/1933413
>
>Title:
>  identification don't disppear
>
>Status in gnome-shell package in Ubuntu:
>  Incomplete
>
>Bug description:
>   After I input the password of identification,the window don't
>  disppear,which cover the  manu bar of system.
>
>  ProblemType: Bug
>  DistroRelease: Ubuntu 20.10
>  Package: xorg 1:7.7+19ubuntu15
>  ProcVersionSignature: Ubuntu 5.8.0-59.66-generic 5.8.18
>  Uname: Linux 5.8.0-59-generic x86_64
>  NonfreeKernelModules: nvidia_modeset nvidia
>  .proc.driver.nvidia.capabilities.gpu0: Error: path was not a regular file.
>  .proc.driver.nvidia.capabilities.mig: Error: path was not a regular file.
>  .proc.driver.nvidia.gpus.0000.65.00.0: Error: path was not a regular file.
>  .proc.driver.nvidia.registry: Binary: ""
>  .proc.driver.nvidia.suspend: suspend hibernate resume
>  .proc.driver.nvidia.suspend_depth: default modeset uvm
>  .proc.driver.nvidia.version:
>   NVRM version: NVIDIA UNIX x86_64 Kernel Module  460.84  Wed May 26 20:14:59 UTC 2021
>   GCC version:  gcc version 10.3.0 (Ubuntu 10.3.0-1ubuntu1~20.10)
>  ApportVersion: 2.20.11-0ubuntu50.7
>  Architecture: amd64
>  BootLog: Error: [Errno 13] 权限不够: '/var/log/boot.log'
>  CasperMD5CheckResult: skip
>  CompositorRunning: None
>  CurrentDesktop: ubuntu:GNOME
>  Date: Thu Jun 24 14:22:32 2021
>  DistUpgraded: Fresh install
>  DistroCodename: groovy
>  DistroVariant: ubuntu
>  DkmsStatus:
>   nvidia, 460.84, 5.8.0-57-generic, x86_64: installed
>   nvidia, 460.84, 5.8.0-59-generic, x86_64: installed
>  ExtraDebuggingInterest: Yes, if not too technical
>  GraphicsCard:
>   NVIDIA Corporation GP107GL [Quadro P1000] [10de:1cb1] (rev a1) (prog-if 00 [VGA controller])
>     Subsystem: Dell GP107GL [Quadro P1000] [1028:11bc]
>  InstallationDate: Installed on 2021-02-20 (123 days ago)
>  InstallationMedia: Ubuntu 20.10 "Groovy Gorilla" - Release amd64 (20201022)
>  MachineType: Dell Inc. Precision 5820 Tower
>  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-59-generic root=UUID=a9dfdda6-34c8-4611-855a-64de11bb2c68 ro quiet splash vt.handoff=7
>  SourcePackage: xorg
>  Symptom: display
>  UpgradeStatus: No upgrade log present (probably fresh install)
>  dmi.bios.date: 09/23/2019
>  dmi.bios.release: 1.13
>  dmi.bios.vendor: Dell Inc.
>  dmi.bios.version: 1.13.0
>  dmi.board.name: 002KVM
>  dmi.board.vendor: Dell Inc.
>  dmi.board.version: A00
>  dmi.chassis.type: 3
>  dmi.chassis.vendor: Dell Inc.
>  dmi.modalias: dmi:bvnDellInc.:bvr1.13.0:bd09/23/2019:br1.13:svnDellInc.:pnPrecision5820Tower:pvr:rvnDellInc.:rn002KVM:rvrA00:cvnDellInc.:ct3:cvr:
>  dmi.product.family: Precision
>  dmi.product.name: Precision 5820 Tower
>  dmi.product.sku: 0738
>  dmi.sys.vendor: Dell Inc.
>  version.compiz: compiz N/A
>  version.libdrm2: libdrm2 2.4.102-1ubuntu1
>  version.libgl1-mesa-dri: libgl1-mesa-dri 20.2.6-0ubuntu0.20.10.1
>  version.libgl1-mesa-glx: libgl1-mesa-glx N/A
>  version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
>  version.xserver-xorg-core: xserver-xorg-core 2:1.20.9-2ubuntu1.3
>  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
>  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1ubuntu1
>  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200714-1
>  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
>
>To manage notifications about this bug go to:
>https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1933413/+subscriptions

Revision history for this message

Daniel van Vugt (vanvugt) wrote on 2021-07-06:

Thanks but that link is not downloadable. Maybe try giving the file a simple name in English?

Revision history for this message

Hua Gao (huagao2000) wrote on 2021-07-06:

2021-06-24 14-20-01.png Edit (438.8 KiB, image/png; name="2021-06-24 14-20-01.png")

Download full text (3.7 KiB)

At 2021-07-06 10:10:11, "Daniel van Vugt" <email address hidden> wrote:
>Thanks but that link is not downloadable. Maybe try giving the file a
>simple name in English?
>
>--
>You received this bug notification because you are subscribed to the bug
>report.
>https://bugs.launchpad.net/bugs/1933413
>
>Title:
> identification don't disppear
>
>Status in gnome-shell package in Ubuntu:
> Incomplete
>
>Bug description:
> After I input the password of identification,the window don't
> disppear,which cover the manu bar of system.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.10
> Package: xorg 1:7.7+19ubuntu15
> ProcVersionSignature: Ubuntu 5.8.0-59.66-generic 5.8.18
> Uname: Linux 5.8.0-59-generic x86_64
> NonfreeKernelModules: nvidia_modeset nvidia
> .proc.driver.nvidia.capabilities.gpu0: Error: path was not a regular file.
> .proc.driver.nvidia.capabilities.mig: Error: path was not a regular file.
> .proc.driver.nvidia.gpus.0000.65.00.0: Error: path was not a regular file.
> .proc.driver.nvidia.registry: Binary: ""
> .proc.driver.nvidia.suspend: suspend hibernate resume
> .proc.driver.nvidia.suspend_depth: default modeset uvm
> .proc.driver.nvidia.version:
> NVRM version: NVIDIA UNIX x86_64 Kernel Module 460.84 Wed May 26 20:14:59 UTC 2021
> GCC version: gcc version 10.3.0 (Ubuntu 10.3.0-1ubuntu1~20.10)
> ApportVersion: 2.20.11-0ubuntu50.7
> Architecture: amd64
> BootLog: Error: [Errno 13] 权限不够: '/var/log/boot.log'
> CasperMD5CheckResult: skip
> CompositorRunning: None
> CurrentDesktop: ubuntu:GNOME
> Date: Thu Jun 24 14:22:32 2021
> DistUpgraded: Fresh install
> DistroCodename: groovy
> DistroVariant: ubuntu
> DkmsStatus:
> nvidia, 460.84, 5.8.0-57-generic, x86_64: installed
> nvidia, 460.84, 5.8.0-59-generic, x86_64: installed
> ExtraDebuggingInterest: Yes, if not too technical
> GraphicsCard:
> NVIDIA Corporation GP107GL [Quadro P1000] [10de:1cb1] (rev a1) (prog-if 00 [VGA controller])
> Subsystem: Dell GP107GL [Quadro P1000] [1028:11bc]
> InstallationDate: Installed on 2021-02-20 (123 days ago)
> InstallationMedia: Ubuntu 20.10 "Groovy Gorilla" - Release amd64 (20201022)
> MachineType: Dell Inc. Precision 5820 Tower
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-59-generic root=UUID=a9dfdda6-34c8-4611-855a-64de11bb2c68 ro quiet splash vt.handoff=7
> SourcePackage: xorg
> Symptom: display
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 09/23/2019
> dmi.bios.release: 1.13
> dmi.bios.vendor: Dell Inc.
> dmi.bios.version: 1.13.0
> dmi.board.name: 002KVM
> dmi.board.vendor: Dell Inc.
> dmi.board.version: A00
> dmi.chassis.type: 3
> dmi.chassis.vendor: Dell Inc.
> dmi.modalias: dmi:bvnDellInc.:bvr1.13.0:bd09/23/2019:br1.13:svnDellInc.:pnPrecision5820Tower:pvr:rvnDellInc.:rn002KVM:rvrA00:cvnDellInc.:ct3:cvr:
> dmi.product.family: Precision
> dmi.product.name: Precision 5820 Tower
> dmi.product.sku: 0738
> dmi.sys.vendor: Dell Inc.
> version.compiz: compiz N/A
> version.libdrm2: libdrm2 2.4.102-1ubuntu1
> version.libgl1-mesa-dri: libgl1-mesa-dri 20.2.6-0ubuntu0.20.10.1
> version.libgl1-mesa-glx: libgl1-mesa-glx N...

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identification don't disppear

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gnome-shell package