Comment 10 for bug 1866933

Revision history for this message
steven davis (steven.i.davis) wrote : Re: [Bug 1866933] Re: Gnome Shell freeze

That seems to have fixed the problem. I left the APOD wallpaper changer.

On Thu, Mar 12, 2020 at 10:41 PM Daniel van Vugt <
<email address hidden>> wrote:

> Please start by uninstalling all of these extensions:
>
> '<email address hidden>',
> '<email address hidden>',
> '<email address hidden>',
> '<email address hidden>',
> '<email address hidden>',
> '<email address hidden>',
> '<email address hidden>',
> '<email address hidden>',
> '<email address hidden>',
> '<email address hidden>',
> '<email address hidden>',
> '<email address hidden>'
>
> and then reboot. Since we find so many bugs are caused by extensions,
> removing them must be the first thing we try. And they need to be
> uninstalled and not just disabled because a buggy extension can still
> interfere with the shell.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1866933
>
> Title:
> Gnome Shell freeze
>
> Status in gnome-shell package in Ubuntu:
> Incomplete
>
> Bug description:
> when I click on the Activities button and try to start an application
> my X session freezes. I can move the mouse around and bring up the
> dock on the side of the screen, but no windows will come up. This
> problem does not come up if I open applications from the applications
> menu, dock, or terminal. I can only solve it by logging out and
> logging back in.
>
> Description: Ubuntu Focal Fossa (development branch)
> Release: 20.04
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.04
> Package: xorg 1:7.7+19ubuntu14
> ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18
> Uname: Linux 5.4.0-14-generic x86_64
> .tmp.unity_support_test.0:
>
> ApportVersion: 2.20.11-0ubuntu20
> Architecture: amd64
> BootLog:
>
> CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
> CompositorRunning: None
> CurrentDesktop: ubuntu:GNOME
> Date: Tue Mar 10 20:12:16 2020
> DistUpgraded: Fresh install
> DistroCodename: focal
> DistroVariant: ubuntu
> DkmsStatus:
> virtualbox, 6.1.4, 5.4.0-14-generic, x86_64: installed
> virtualbox-guest, 6.1.4, 5.4.0-14-generic, x86_64: installed
> EcryptfsInUse: Yes
> ExtraDebuggingInterest: Yes, including running git bisection searches
> GpuHangFrequency: Several times a day
> GpuHangReproducibility: Yes, I can easily reproduce it
> GpuHangStarted: Within the last few days
> GraphicsCard:
> Intel Corporation Iris Graphics 540 [8086:1926] (rev 0a) (prog-if 00
> [VGA controller])
> Subsystem: Intel Corporation Iris Graphics 540 [8086:2063]
> InstallationDate: Installed on 2017-10-19 (873 days ago)
> InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
> ProcEnviron:
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-14-generic
> root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
> SourcePackage: xorg
> Symptom: display
> Title: Xorg freeze
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 05/24/2019
> dmi.bios.vendor: Intel Corp.
> dmi.bios.version: SYSKLi35.86A.0071.2019.0524.1102
> dmi.board.asset.tag:
> � [�
> dmi.board.name: NUC6i5SYB
> dmi.board.vendor: Intel corporation
> dmi.board.version: H81131-505
> dmi.chassis.type: 3
> dmi.modalias:
> dmi:bvnIntelCorp.:bvrSYSKLi35.86A.0071.2019.0524.1102:bd05/24/2019:svn:pn:pvr:rvnIntelcorporation:rnNUC6i5SYB:rvrH81131-505:cvn:ct3:cvr:
> version.compiz: compiz 1:0.9.14.1+20.04.20200211-0ubuntu1
> version.libdrm2: libdrm2 2.4.100-4
> version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.0-1ubuntu1
> version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.0-1ubuntu1
> version.xserver-xorg-core: xserver-xorg-core 2:1.20.7-2ubuntu2
> version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
> version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
> version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.99.917+git20190815-1
> version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
> ---
> ProblemType: Bug
> ApportVersion: 2.20.11-0ubuntu20
> Architecture: amd64
> CurrentDesktop: ubuntu:GNOME
> DisplayManager: gdm3
> DistroRelease: Ubuntu 20.04
> EcryptfsInUse: Yes
> InstallationDate: Installed on 2017-10-19 (875 days ago)
> InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
> Package: gnome-shell 3.35.91-1ubuntu2
> PackageArchitecture: amd64
> ProcEnviron:
> TERM=xterm-256color
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18
> RelatedPackageVersions: mutter-common 3.35.91-1ubuntu1
> Tags: focal
> Uname: Linux 5.4.0-14-generic x86_64
> UpgradeStatus: No upgrade log present (probably fresh install)
> UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers video
> _MarkForUpload: True
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1866933/+subscriptions
>