Bug #1866933 “Gnome Shell freeze” : Bugs : gnome-shell package : Ubuntu

Revision history for this message

steven davis (steven.i.davis) wrote on 2020-03-11:

#1

CurrentDmesg.txt Edit (128.4 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (22.6 KiB, text/plain; charset="utf-8")
DpkgLog.txt Edit (781.7 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (8.9 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (538 bytes, text/plain; charset="utf-8")
Lsusb-t.txt Edit (714 bytes, text/plain; charset="utf-8")
Lsusb-v.txt Edit (24.2 KiB, text/plain; charset="utf-8")
MonitorsUser.xml.txt Edit (1010 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (5.1 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.3 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (3.0 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (6.5 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (203.5 KiB, text/plain; charset="utf-8")
UnitySupportTest.txt Edit (615 bytes, text/plain; charset="utf-8")
XorgLog.txt Edit (49.5 KiB, text/plain; charset="utf-8")
XorgLogOld.txt Edit (58.4 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (16.4 KiB, text/plain; charset="utf-8")
xdpyinfo.txt Edit (31.0 KiB, text/plain; charset="utf-8")

Revision history for this message

Daniel van Vugt (vanvugt) wrote on 2020-03-12:

#2

Please run:

apport-collect 1866933

now that the bug has been assigned to the correct package.

affects:	xorg (Ubuntu) → gnome-shell (Ubuntu)
summary:	- Xorg freeze + Gnome Shell freeze
Changed in gnome-shell (Ubuntu):
status:	New → Incomplete

Revision history for this message

steven davis (steven.i.davis) wrote on 2020-03-12: Dependencies.txt

#3

Dependencies.txt Edit (20.9 KiB, text/plain)

apport information

tags:	added: apport-collected
description:	updated

Revision history for this message

steven davis (steven.i.davis) wrote on 2020-03-12: GsettingsChanges.txt

#4

GsettingsChanges.txt Edit (4.8 KiB, text/plain)

apport information

Revision history for this message

steven davis (steven.i.davis) wrote on 2020-03-12: ProcCpuinfoMinimal.txt

#5

ProcCpuinfoMinimal.txt Edit (1.3 KiB, text/plain)

apport information

Revision history for this message

steven davis (steven.i.davis) wrote on 2020-03-12: ShellJournal.txt

#6

ShellJournal.txt Edit (608.2 KiB, text/plain)

apport information

Revision history for this message

steven davis (steven.i.davis) wrote on 2020-03-12: monitors.xml.txt

#7

monitors.xml.txt Edit (1010 bytes, text/plain)

apport information

Revision history for this message

steven davis (steven.i.davis) wrote on 2020-03-12: Re: [Bug 1866933] Re: Xorg freeze

#8

Download full text (3.8 KiB)

Done!

On Thu, Mar 12, 2020 at 2:30 AM Daniel van Vugt <
<email address hidden>> wrote:

> Please run:
>
> apport-collect 1866933
>
> now that the bug has been assigned to the correct package.
>
> ** Package changed: xorg (Ubuntu) => gnome-shell (Ubuntu)
>
> ** Summary changed:
>
> - Xorg freeze
> + Gnome Shell freeze
>
> ** Changed in: gnome-shell (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1866933
>
> Title:
> Gnome Shell freeze
>
> Status in gnome-shell package in Ubuntu:
> Incomplete
>
> Bug description:
> when I click on the Activities button and try to start an application
> my X session freezes. I can move the mouse around and bring up the
> dock on the side of the screen, but no windows will come up. This
> problem does not come up if I open applications from the applications
> menu, dock, or terminal. I can only solve it by logging out and
> logging back in.
>
> Description: Ubuntu Focal Fossa (development branch)
> Release: 20.04
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.04
> Package: xorg 1:7.7+19ubuntu14
> ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18
> Uname: Linux 5.4.0-14-generic x86_64
> .tmp.unity_support_test.0:
>
> ApportVersion: 2.20.11-0ubuntu20
> Architecture: amd64
> BootLog:
>
> CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
> CompositorRunning: None
> CurrentDesktop: ubuntu:GNOME
> Date: Tue Mar 10 20:12:16 2020
> DistUpgraded: Fresh install
> DistroCodename: focal
> DistroVariant: ubuntu
> DkmsStatus:
> virtualbox, 6.1.4, 5.4.0-14-generic, x86_64: installed
> virtualbox-guest, 6.1.4, 5.4.0-14-generic, x86_64: installed
> EcryptfsInUse: Yes
> ExtraDebuggingInterest: Yes, including running git bisection searches
> GpuHangFrequency: Several times a day
> GpuHangReproducibility: Yes, I can easily reproduce it
> GpuHangStarted: Within the last few days
> GraphicsCard:
> Intel Corporation Iris Graphics 540 [8086:1926] (rev 0a) (prog-if 00
> [VGA controller])
> Subsystem: Intel Corporation Iris Graphics 540 [8086:2063]
> InstallationDate: Installed on 2017-10-19 (873 days ago)
> InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
> ProcEnviron:
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-14-generic
> root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
> SourcePackage: xorg
> Symptom: display
> Title: Xorg freeze
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 05/24/2019
> dmi.bios.vendor: Intel Corp.
> dmi.bios.version: SYSKLi35.86A.0071.2019.0524.1102
> dmi.board.asset.tag:
> � [�
> dmi.board.name: NUC6i5SYB
> dmi.board.vendor: Intel corporation
> dmi.board.version: H81131-505
> dmi.chassis.type: 3
> dmi.modalias:
> dmi:bvnIntelCorp.:bvrSYSKLi35.86A.0071.2019.0524.1102:bd05/24/2019:svn:pn:pvr:rvnIntelcorporation:rnNUC6i5SYB:rvrH81131-505:cvn:ct...

Done!

On Thu, Mar 12, 2020 at 2:30 AM Daniel van Vugt <
daniel.van.vugt@canonical.com> wrote:

> Please run:
>
>   apport-collect 1866933
>
> now that the bug has been assigned to the correct package.
>
> ** Package changed: xorg (Ubuntu) => gnome-shell (Ubuntu)
>
> ** Summary changed:
>
> - Xorg freeze
> + Gnome Shell freeze
>
> ** Changed in: gnome-shell (Ubuntu)
>        Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1866933
>
> Title:
>   Gnome Shell freeze
>
> Status in gnome-shell package in Ubuntu:
>   Incomplete
>
> Bug description:
>   when I click on the Activities button and try to start an application
>   my X session freezes. I can move the mouse around and bring up the
>   dock on the side of the screen, but no windows will come up. This
>   problem does not come up if I open applications from the applications
>   menu, dock, or terminal. I can only solve it by logging out and
>   logging back in.
>
>   Description:  Ubuntu Focal Fossa (development branch)
>   Release:      20.04
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 20.04
>   Package: xorg 1:7.7+19ubuntu14
>   ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18
>   Uname: Linux 5.4.0-14-generic x86_64
>   .tmp.unity_support_test.0:
>
>   ApportVersion: 2.20.11-0ubuntu20
>   Architecture: amd64
>   BootLog:
>
>   CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
>   CompositorRunning: None
>   CurrentDesktop: ubuntu:GNOME
>   Date: Tue Mar 10 20:12:16 2020
>   DistUpgraded: Fresh install
>   DistroCodename: focal
>   DistroVariant: ubuntu
>   DkmsStatus:
>    virtualbox, 6.1.4, 5.4.0-14-generic, x86_64: installed
>    virtualbox-guest, 6.1.4, 5.4.0-14-generic, x86_64: installed
>   EcryptfsInUse: Yes
>   ExtraDebuggingInterest: Yes, including running git bisection searches
>   GpuHangFrequency: Several times a day
>   GpuHangReproducibility: Yes, I can easily reproduce it
>   GpuHangStarted: Within the last few days
>   GraphicsCard:
>    Intel Corporation Iris Graphics 540 [8086:1926] (rev 0a) (prog-if 00
> [VGA controller])
>      Subsystem: Intel Corporation Iris Graphics 540 [8086:2063]
>   InstallationDate: Installed on 2017-10-19 (873 days ago)
>   InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
>   ProcEnviron:
>    PATH=(custom, no user)
>    XDG_RUNTIME_DIR=<set>
>    LANG=en_US.UTF-8
>    SHELL=/bin/bash
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-14-generic
> root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
>   SourcePackage: xorg
>   Symptom: display
>   Title: Xorg freeze
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 05/24/2019
>   dmi.bios.vendor: Intel Corp.
>   dmi.bios.version: SYSKLi35.86A.0071.2019.0524.1102
>   dmi.board.asset.tag:
>    � [�
>   dmi.board.name: NUC6i5SYB
>   dmi.board.vendor: Intel corporation
>   dmi.board.version: H81131-505
>   dmi.chassis.type: 3
>   dmi.modalias:
> dmi:bvnIntelCorp.:bvrSYSKLi35.86A.0071.2019.0524.1102:bd05/24/2019:svn:pn:pvr:rvnIntelcorporation:rnNUC6i5SYB:rvrH81131-505:cvn:ct3:cvr:
>   version.compiz: compiz 1:0.9.14.1+20.04.20200211-0ubuntu1
>   version.libdrm2: libdrm2 2.4.100-4
>   version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.0-1ubuntu1
>   version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.0-1ubuntu1
>   version.xserver-xorg-core: xserver-xorg-core 2:1.20.7-2ubuntu2
>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
>   version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
>   version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.99.917+git20190815-1
>   version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1866933/+subscriptions
>

Revision history for this message

Daniel van Vugt (vanvugt) wrote on 2020-03-13:

#9

Please start by uninstalling all of these extensions:

'<email address hidden>',
'<email address hidden>',
'<email address hidden>',
'<email address hidden>',
'<email address hidden>',
'<email address hidden>',
'<email address hidden>',
'<email address hidden>',
'<email address hidden>',
'<email address hidden>',
'<email address hidden>',
'<email address hidden>'

and then reboot. Since we find so many bugs are caused by extensions, removing them must be the first thing we try. And they need to be uninstalled and not just disabled because a buggy extension can still interfere with the shell.

Revision history for this message

steven davis (steven.i.davis) wrote on 2020-03-13: Re: [Bug 1866933] Re: Gnome Shell freeze

#10

Download full text (5.4 KiB)

That seems to have fixed the problem. I left the APOD wallpaper changer.

On Thu, Mar 12, 2020 at 10:41 PM Daniel van Vugt <
<email address hidden>> wrote:

> Please start by uninstalling all of these extensions:
>
> '<email address hidden>',
> '<email address hidden>',
> '<email address hidden>',
> '<email address hidden>',
> '<email address hidden>',
> '<email address hidden>',
> '<email address hidden>',
> '<email address hidden>',
> '<email address hidden>',
> '<email address hidden>',
> '<email address hidden>',
> '<email address hidden>'
>
> and then reboot. Since we find so many bugs are caused by extensions,
> removing them must be the first thing we try. And they need to be
> uninstalled and not just disabled because a buggy extension can still
> interfere with the shell.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1866933
>
> Title:
> Gnome Shell freeze
>
> Status in gnome-shell package in Ubuntu:
> Incomplete
>
> Bug description:
> when I click on the Activities button and try to start an application
> my X session freezes. I can move the mouse around and bring up the
> dock on the side of the screen, but no windows will come up. This
> problem does not come up if I open applications from the applications
> menu, dock, or terminal. I can only solve it by logging out and
> logging back in.
>
> Description: Ubuntu Focal Fossa (development branch)
> Release: 20.04
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.04
> Package: xorg 1:7.7+19ubuntu14
> ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18
> Uname: Linux 5.4.0-14-generic x86_64
> .tmp.unity_support_test.0:
>
> ApportVersion: 2.20.11-0ubuntu20
> Architecture: amd64
> BootLog:
>
> CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
> CompositorRunning: None
> CurrentDesktop: ubuntu:GNOME
> Date: Tue Mar 10 20:12:16 2020
> DistUpgraded: Fresh install
> DistroCodename: focal
> DistroVariant: ubuntu
> DkmsStatus:
> virtualbox, 6.1.4, 5.4.0-14-generic, x86_64: installed
> virtualbox-guest, 6.1.4, 5.4.0-14-generic, x86_64: installed
> EcryptfsInUse: Yes
> ExtraDebuggingInterest: Yes, including running git bisection searches
> GpuHangFrequency: Several times a day
> GpuHangReproducibility: Yes, I can easily reproduce it
> GpuHangStarted: Within the last few days
> GraphicsCard:
> Intel Corporation Iris Graphics 540 [8086:1926] (rev 0a) (prog-if 00
> [VGA controller])
> Subsystem: Intel Corporation Iris Graphics 540 [8086:2063]
> InstallationDate: Installed on 2017-10-19 (873 days ago)
> InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
> ProcEnviron:
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=en_US.UTF...

That seems to have fixed the problem. I left the APOD wallpaper changer.

On Thu, Mar 12, 2020 at 10:41 PM Daniel van Vugt <
daniel.van.vugt@canonical.com> wrote:

> Please start by uninstalling all of these extensions:
>
> 'todolist@bsaleil.org',
> 'rss-feed@gnome-shell-extension.todevelopers.github.com',
> 'systemMonitor@gnome-shell-extensions.gcampax.github.com',
> 'nasa_apod@elinvention.ovh',
> 'auto-move-windows@gnome-shell-extensions.gcampax.github.com',
> 'apps-menu@gnome-shell-extensions.gcampax.github.com',
> 'native-window-placement@gnome-shell-extensions.gcampax.github.com',
> 'window-list@gnome-shell-extensions.gcampax.github.com',
> 'windowsNavigator@gnome-shell-extensions.gcampax.github.com',
> 'screenshot-window-sizer@gnome-shell-extensions.gcampax.github.com',
> 'clipboard-indicator@tudmotu.com',
> 'user-theme@gnome-shell-extensions.gcampax.github.com'
>
> and then reboot. Since we find so many bugs are caused by extensions,
> removing them must be the first thing we try. And they need to be
> uninstalled and not just disabled because a buggy extension can still
> interfere with the shell.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1866933
>
> Title:
>   Gnome Shell freeze
>
> Status in gnome-shell package in Ubuntu:
>   Incomplete
>
> Bug description:
>   when I click on the Activities button and try to start an application
>   my X session freezes. I can move the mouse around and bring up the
>   dock on the side of the screen, but no windows will come up. This
>   problem does not come up if I open applications from the applications
>   menu, dock, or terminal. I can only solve it by logging out and
>   logging back in.
>
>   Description:  Ubuntu Focal Fossa (development branch)
>   Release:      20.04
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 20.04
>   Package: xorg 1:7.7+19ubuntu14
>   ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18
>   Uname: Linux 5.4.0-14-generic x86_64
>   .tmp.unity_support_test.0:
>
>   ApportVersion: 2.20.11-0ubuntu20
>   Architecture: amd64
>   BootLog:
>
>   CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
>   CompositorRunning: None
>   CurrentDesktop: ubuntu:GNOME
>   Date: Tue Mar 10 20:12:16 2020
>   DistUpgraded: Fresh install
>   DistroCodename: focal
>   DistroVariant: ubuntu
>   DkmsStatus:
>    virtualbox, 6.1.4, 5.4.0-14-generic, x86_64: installed
>    virtualbox-guest, 6.1.4, 5.4.0-14-generic, x86_64: installed
>   EcryptfsInUse: Yes
>   ExtraDebuggingInterest: Yes, including running git bisection searches
>   GpuHangFrequency: Several times a day
>   GpuHangReproducibility: Yes, I can easily reproduce it
>   GpuHangStarted: Within the last few days
>   GraphicsCard:
>    Intel Corporation Iris Graphics 540 [8086:1926] (rev 0a) (prog-if 00
> [VGA controller])
>      Subsystem: Intel Corporation Iris Graphics 540 [8086:2063]
>   InstallationDate: Installed on 2017-10-19 (873 days ago)
>   InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
>   ProcEnviron:
>    PATH=(custom, no user)
>    XDG_RUNTIME_DIR=<set>
>    LANG=en_US.UTF-8
>    SHELL=/bin/bash
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-14-generic
> root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
>   SourcePackage: xorg
>   Symptom: display
>   Title: Xorg freeze
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 05/24/2019
>   dmi.bios.vendor: Intel Corp.
>   dmi.bios.version: SYSKLi35.86A.0071.2019.0524.1102
>   dmi.board.asset.tag:
>    � [�
>   dmi.board.name: NUC6i5SYB
>   dmi.board.vendor: Intel corporation
>   dmi.board.version: H81131-505
>   dmi.chassis.type: 3
>   dmi.modalias:
> dmi:bvnIntelCorp.:bvrSYSKLi35.86A.0071.2019.0524.1102:bd05/24/2019:svn:pn:pvr:rvnIntelcorporation:rnNUC6i5SYB:rvrH81131-505:cvn:ct3:cvr:
>   version.compiz: compiz 1:0.9.14.1+20.04.20200211-0ubuntu1
>   version.libdrm2: libdrm2 2.4.100-4
>   version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.0-1ubuntu1
>   version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.0-1ubuntu1
>   version.xserver-xorg-core: xserver-xorg-core 2:1.20.7-2ubuntu2
>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
>   version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
>   version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.99.917+git20190815-1
>   version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
>   ---
>   ProblemType: Bug
>   ApportVersion: 2.20.11-0ubuntu20
>   Architecture: amd64
>   CurrentDesktop: ubuntu:GNOME
>   DisplayManager: gdm3
>   DistroRelease: Ubuntu 20.04
>   EcryptfsInUse: Yes
>   InstallationDate: Installed on 2017-10-19 (875 days ago)
>   InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
>   Package: gnome-shell 3.35.91-1ubuntu2
>   PackageArchitecture: amd64
>   ProcEnviron:
>    TERM=xterm-256color
>    PATH=(custom, no user)
>    XDG_RUNTIME_DIR=<set>
>    LANG=en_US.UTF-8
>    SHELL=/bin/bash
>   ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18
>   RelatedPackageVersions: mutter-common 3.35.91-1ubuntu1
>   Tags:  focal
>   Uname: Linux 5.4.0-14-generic x86_64
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers video
>   _MarkForUpload: True
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1866933/+subscriptions
>

Revision history for this message

Daniel van Vugt (vanvugt) wrote on 2020-03-14:

#11

Thanks. If you can figure out which extension was causing the problem then we can possibly reopen and reassign this bug to just that extension.

Changed in gnome-shell (Ubuntu):
status:	Incomplete → Invalid

Revision history for this message

steven davis (steven.i.davis) wrote on 2020-03-14:

#12

Download full text (4.8 KiB)

I tried to but was unable to replicate. There were several extensions which
gave me an error when I tried to reinstall them.

On Sat, Mar 14, 2020 at 4:50 AM Daniel van Vugt <
<email address hidden>> wrote:

> Thanks. If you can figure out which extension was causing the problem
> then we can possibly reopen and reassign this bug to just that
> extension.
>
> ** Changed in: gnome-shell (Ubuntu)
> Status: Incomplete => Invalid
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1866933
>
> Title:
> Gnome Shell freeze
>
> Status in gnome-shell package in Ubuntu:
> Invalid
>
> Bug description:
> when I click on the Activities button and try to start an application
> my X session freezes. I can move the mouse around and bring up the
> dock on the side of the screen, but no windows will come up. This
> problem does not come up if I open applications from the applications
> menu, dock, or terminal. I can only solve it by logging out and
> logging back in.
>
> Description: Ubuntu Focal Fossa (development branch)
> Release: 20.04
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.04
> Package: xorg 1:7.7+19ubuntu14
> ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18
> Uname: Linux 5.4.0-14-generic x86_64
> .tmp.unity_support_test.0:
>
> ApportVersion: 2.20.11-0ubuntu20
> Architecture: amd64
> BootLog:
>
> CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
> CompositorRunning: None
> CurrentDesktop: ubuntu:GNOME
> Date: Tue Mar 10 20:12:16 2020
> DistUpgraded: Fresh install
> DistroCodename: focal
> DistroVariant: ubuntu
> DkmsStatus:
> virtualbox, 6.1.4, 5.4.0-14-generic, x86_64: installed
> virtualbox-guest, 6.1.4, 5.4.0-14-generic, x86_64: installed
> EcryptfsInUse: Yes
> ExtraDebuggingInterest: Yes, including running git bisection searches
> GpuHangFrequency: Several times a day
> GpuHangReproducibility: Yes, I can easily reproduce it
> GpuHangStarted: Within the last few days
> GraphicsCard:
> Intel Corporation Iris Graphics 540 [8086:1926] (rev 0a) (prog-if 00
> [VGA controller])
> Subsystem: Intel Corporation Iris Graphics 540 [8086:2063]
> InstallationDate: Installed on 2017-10-19 (873 days ago)
> InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
> ProcEnviron:
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-14-generic
> root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
> SourcePackage: xorg
> Symptom: display
> Title: Xorg freeze
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 05/24/2019
> dmi.bios.vendor: Intel Corp.
> dmi.bios.version: SYSKLi35.86A.0071.2019.0524.1102
> dmi.board.asset.tag:
> � [�
> dmi.board.name: NUC6i5SYB
> dmi.board.vendor: Intel corporation
> dmi.board.version: H81131-505
> dmi.chassis.type: 3
> dmi.modalias:
> dmi:bvnIntelCorp.:bvrSYSKLi35.86A.0071.2019.0524.1102:bd05/24/2019:svn:pn:pvr:rvnIntelcorpora...

Ubuntu
gnome-shell package

Gnome Shell freeze

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Ubuntugnome-shell package

Gnome Shell freeze

Bug Description

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Ubuntu
gnome-shell package