Comment 0 for bug 1884396

Revision history for this message
Jofen Kihlström (jofen-kihlstrom) wrote : Ubuntu freezing intermittently

I had similar issues when 20.04 was released, then it disappeared with an upgrade - but sadly it's back. I have short intermittent freezings of the OS. About every 15-30 seconds Ubunut freezes for a second or two. Eg when writing this description, the OS freezes every second word. When the freeze goes away the OS is snappy. I have tried switching between Wayland and Xorg - but the problem persists. If I write something when it freezes up the last chhhhhhhhhhhhhhhhhhhhhhhhhhhhharacter will be replicated many times - like what happened jusssssssssssssssssssssssssssssssst now. This problem did not show up in ubuntu 18.04 through 19.10. Hope U can fix this soon - using my laptop in unbearable.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41
Uname: Linux 5.4.0-37-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.3
Architecture: amd64
BootLog: Error: [Errno 13] Åtkomst nekas: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Sat Jun 20 23:54:52 2020
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
DkmsStatus: evdi, 1.7.0, 5.4.0-33-generic, x86_64: installed
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Intel Corporation UHD Graphics 620 [8086:5917] (rev 07) (prog-if 00 [VGA controller])
   Subsystem: Huawei Technologies Co., Ltd. UHD Graphics 620 [19e5:3e04]
InstallationDate: Installed on 2020-05-12 (38 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 05c8:03c0 Cheng Uei Precision Industry Co., Ltd (Foxlink) HD Camera
 Bus 001 Device 002: ID 8087:0a2b Intel Corp.
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: HUAWEI MACH-WX9
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=sv_SE.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=a2cbbb7f-c619-418a-a98f-9a9cc31b42fa ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/15/2019
dmi.bios.vendor: HUAWEI
dmi.bios.version: 1.28
dmi.board.name: MACH-WX9-PCB
dmi.board.vendor: HUAWEI
dmi.board.version: M13
dmi.chassis.type: 10
dmi.chassis.vendor: HUAWEI
dmi.chassis.version: M13
dmi.modalias: dmi:bvnHUAWEI:bvr1.28:bd03/15/2019:svnHUAWEI:pnMACH-WX9:pvrM13:rvnHUAWEI:rnMACH-WX9-PCB:rvrM13:cvnHUAWEI:ct10:cvrM13:
dmi.product.family: MateBook X
dmi.product.name: MACH-WX9
dmi.product.sku: C189
dmi.product.version: M13
dmi.sys.vendor: HUAWEI
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.101-2
version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1