Comment 6 for bug 344839

This is a bug in two parts. First is the fact that the drive couldn't mount which is a technical issue of some description.
Second is the error message itself which is unhelpful. I appreciate that it isn't always possible to suggest what a user might do to rectify the problem but it is necessary in order to provide a good experience even when things go wrong.

As it currently stands the offline equivalent is this:

I am sitting on a train on my way from Brighton to London. The announcer apologises that train has encountered a problem and is canceled. I am left standing on a platform trying to find out how to get to work.

A better experience is this.

I am sitting on a train on my way from Brighton to London. The announcer apologises that the train is being canceled and suggests that I go to Platform X to catch and alternative train. I am still late, but I am not standing on a platform clueless as to what to do next.