Comment 3 for bug 483138

Tina,

I added your list of steps to the description, as steps to reproduce the bug. I also added expected results based on my machine that works properly. Could you run the following command in a terminal please? It will attach information to the bug that will help get it resolved:

apport-collect 483138

Bear in mind that you may need to install the python-launchpadlib package from the universe repository with 'sudo apt-get install python-launchpadlib'. Additionally, when prompted to give apport-collect permissions for Launchpad you will need to give it at least the ability to "Change Non-Private" data as it will be adding information to your bug report.