Comment 2 for bug 483138

Revision history for this message
lively (doratheexplorer) wrote : Re: [Bug 483138] Re: bluetooth doesn't work in Karmic

Thanks Bruno,
I'll try to describe the issue more clearly,

1. I did a clean install of Ubuntu 9.1.
2. Immediately I had an issue with bluetooth.
3. The BT icon is greyed out
4. When I mouse over the BT icon a pop up box indicates "Bluetooth
disabled".
5. When I right click the icon
       Bluetooth:on - is greyed out
       Turn Bluetooth off - is black
       Preferences - is black
6. Opening preferences
      Top left states Bluetooth is disabled
      There is a button "Turn bluetooth on"
7. When "turn bluetooth on" button is clicked, the button greys out
but does not perform the function.
8. The preferences box remains with the greyed out button until the x
box is clicked. The whole box closes. /Bluetooth does not turn on.
/9. Intermittently, the BT icon is black when the computer restarts,
unfortunately pairing does not occur.
10. My system can find my phone, another computer in my house etc but
my phone & the other computer cannot find my ubuntu system. Even though
the system BT is set up to transmit all the time.

I hope this is sufficient info
Thanks
Tina Lively

Bruno Girin wrote:
> Thank you for taking the time to report this bug and helping to make
> Ubuntu better. Unfortunately, we can't fix it because your description
> didn't include enough information. You may find it helpful to read "How
> to report bugs effectively"
> http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful
> if you would then provide a more complete description of the problem.
>
> We have instructions on debugging some types of problems at
> http://wiki.ubuntu.com/DebuggingProcedures
>
> At a minimum, we need:
> 1. the specific steps or actions you took that caused you to encounter the problem,
> 2. the behavior you expected, and
> 3. the behavior you actually encountered (in as much detail as possible).
>
> For example, on my machine I left- or right-click on the Bluetooth icon,
> select "Turn On Bluetooth", this enables bluetooth and it works
> perfectly. At what point does it fail to work in your case?
>
>