Comment 9 for bug 885118

Revision history for this message
Till Kamppeter (till-kamppeter) wrote :

Dan, for each print queue a file named <print queue name>.ppd is stored in /etc/cups/ppd/. It describes the printer's properties, which driver is used, which user-settable options are there, and what are the default settings for the options. So with this file we can especially see which driver is used and whether all option defaults are set correctly by CUPS.

For (2) it is enough if you attach the 2-page file which also fails for you. The complete 96-page file is not needed. This can help us to reproduce the bug.

For (3) and (4) follow the instructions on the linked web page, sending the failing print job (the 2-page file is enough) again. Also this helps us to reproduce the bug and tells us what each CUPS filter is exactly doing when converting the print job data sent by the application to printer's native language.