Comment 8 for bug 885118

On 11/18/2011 07:18 AM, Till Kamppeter wrote:
> Can everyone who has this problem please attach the following for the
> printer and for a job where the problem occurs:
>
> 1. The PPD file of the printer: /etc/cups/ppd/<print queue name>.ppd
> 2. Original file which you tried to print
> 3. error_log as described in "CUPS error_log" on https://wiki.ubuntu.com/DebuggingPrintingProblems
> 4. Captured print job as described in "Capturing print job data" on https://wiki.ubuntu.com/DebuggingPrintingProblems
>
> Do not compress or package together the attachments. It is no problem to
> post several comments to get all the files attached.
>
> Please tell also how/with which application you printed the file.
>
> Attach the above set of files for each printer with which you have the
> problem.
>
> Tell also whether you have other printers on which the problem does not
> occur. Tell us make, model, and driver, and attach the PPD file of each
> of these printers: /etc/cups/ppd/<print queue name>.ppd
>
>
> ** Changed in: cups (Ubuntu)
> Status: Confirmed => Incomplete
>
1. I have no idea of what you are talking about. I just use the
standard, automatic settings and "print queue name" is just whatever the
OS gives it.

2. I doubt that you really want the original file(s) unless you are
interested in a 96 page cookbook. I have tried to print it in .doc and
.odt and the result is the same. I have also done the same with a simple
2 page document (both .odt and .doc) and the result is the same of no
duplex printing. I have used Word XP and Libre and Open Office. All have
the same outcome.

3. and 4. I have never tried either of these. I would have to try again
to print a document to try to get this information for you. If you feel
it is critical, let me know and provide whatever instructions would be
helpful.