Comment 35 for bug 885118

Till,
I am at an impasse right at the beginning of instructions. For 1. I have
printed a 2 page document in duplex mode (comes out non-duplex) using
Libre and then tried to view the queue by going to
'printers/properties/view queue' but there is no entry there. I have
also gone to 'home' and etc/cups/ppd but there does not seem to be
anything with 'print queue name' but just the extensive file. I used
the terminal to enter /etc/cups/ppd/COOKBOOK_12-title page.doc.ppd but I
get 'no such document.' I must be missing something or not understanding
the instruction.

On 11/30/2011 12:30 PM, Till Kamppeter wrote:
> Dan, can you attach the following for each driver/print queue with which
> you are able to print, but not duplex, always for a job where you select
> duplex printing in the print dialog:
>
> 1. The PPD file of the printer: /etc/cups/ppd/<print queue name>.ppd
> 2. Original file which you tried to print
> 3. error_log as described in "CUPS error_log" on https://wiki.ubuntu.com/DebuggingPrintingProblems
> 4. Captured print job as described in "Capturing print job data" on https://wiki.ubuntu.com/DebuggingPrintingProblems
> 5. Clone the print queue via the commands
>
> cupsctl FileDevice=yes
> lpadmin -p<print queue name>-file -E -v file:/tmp/printout -P /etc/cups/ppd/<print queue name>.ppd
>
> Print the same job to this queue and attach /tmp/printout (Use "sudo
> chmod 777 /tmp/printout" to make the file readable for normal users).
>